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All 12 West Drayton hotels »

Holiday Inn London-Heathrow M4, JCT 4

4.0 of 5
Sipson Road, West Drayton UB7 0JU, England
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Holiday Inn London-Heathrow M4, JCT 4
Ranked #7 of 12 hotels in West Drayton
3.5 of 5 stars 474 Reviews
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474 reviews from our community

Traveller rating
    62
    186
    120
    54
    52
See reviews for
Families
75
 
Couples
174
 
Solo
55
 
Business
94
 
What travellers say
  • Car park(16)
  • Shuttle buses(11)
  • Very good(11)
  • Room service(8)
  • Day parking(6)
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 May 2012 NEW

On arrival at this place it was mobbed! That said, there were plenty of porters to help with our 12 pieces of luggage and 2 small kids. Check in was slow but we eventually go to our room. The room was small for 2 adults and 2 kids and it was disappointing that the kids sofa bed had not been... More

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 30 May 2012 NEW

Great buzz in this hotel, friendly staff and a great breakfast. Very quiet rooms and a good night sleep. The only negatives were the not too clean bathroom and a room service tray outside of a room for 14 hours. A pleasant way to spend a night before a flight

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Boston
Contributor
17 reviews 17 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 May 2012 NEW

We booked this hotel as a layover night… taking a day flight from Boston, USA and continuing on to Copenhagen, Denmark the next day. We booked the hotel weeks prior on hotwire.com for 83 dollars including taxes. Hotwire does not allow you to see the hotel’s name prior to purchase but gives you a location and star level. I thought... More

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Eindhoven
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 May 2012 NEW

Holiday Inn Heathrow M4JCT4 is a decent hotel. When I was there the only anoying this was that the lobby was always full of people. Rooms are nice and refurbished, gym is ok. Internet service is terrible - slow and expensive +cannot use an ipad and a laptop on a connection. Not normal any more. Breakfast was great with fresh... More

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Northern Ireland
Top Contributor
53 reviews 53 reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

The hotel is excellent and very convenient to the airport, the staff were courteous and very helpful, breakfast was excellent and well worth the £10 cost when booked on arrival. I would not hesitate to use the hotel again except for one issue and that is the grossly expensive and very poor Hoppa bus service. I know this is to... More

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Northamptonshire, UK
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW via mobile

On arrival, very professional, easy to find location. Car parked, there was a small queue at reception, but wait wasn't long. Very efficient and friendly staff. The hoppa ticket machine was out of order, and reception out of tickets-however it was explained that the machine should be 'emptied' at 5am, therefore we can purchase tickets in the morning. If still... More

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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 27 May 2012 NEW

I was put up here for a night after missing a connecting flight at Heathrow. On the plus side: getting to the hotel was pretty easy on the Hopper, and the front desk staff was efficient at getting a long line of people checked in. Aside from that, I can't recommend it. The entire hotel reeks of second-hand smoke: lobby,... More

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Fiona Mackenzie-Andrew, Guest Relations Manager at Holiday Inn London-Heathrow M4, JCT 4, responded to this review
31 May 2012

Dear jlowry24 Thank you for your constructive comments. I was very pleased to learn that you found our team efficient. Please could I ask you to contact me at your convenience so I can ensure that remedial action is taken with the points you have noted as I am unable to locate your reservation with us. Thank you so much... More

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Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

Firstly, this is an excellent place to stay if travelling from LHR. First class refurbished rooms, nice staff, good food. I travelled by car (hire car- returning to Avis the next morning). Often advertised as Junction 4 , M4 -Which it is....Took me 40 mins to find. You can see the hotel clearly from the junction on the right -... More

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Milton Keynes, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

As the name says just off the M4 junction , great location for the airport as the bus takes you straight there in about 10 mins. Room was modern , clean and spacious. Staff very friendly . We ate in Sampans which is the Chinese restaurant and food was excellent. Breakfast in the morning was a wide variety and very... More

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Fiona Mackenzie-Andrew, Guest Relations Manager at Holiday Inn London-Heathrow M4, JCT 4, responded to this review
31 May 2012

Dear happytraveller77_7 We really appreciate the time you have taken to post your comments on Tripadvisor. Our team here at the Holiday Inn London Heathrow M4 Jct 4 are delighted you had a great stay with us. We hope you will be back to stay with us again soon. Kind regards Fiona Mackenzie Andrew Guest Relations More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 May 2012 via mobile

I have stayed at this hotel many times and l usually don't complain, but this time I was given a really shabby room. Maybe it was busy but I was not given the recognition I expected having stayed many times. However usually the rooms are comfortable. The Tv's are old and the service is hit and miss.sometimes the room has... More

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Additional Information about Holiday Inn London-Heathrow M4, JCT 4

  • Holiday Inn West Drayton
  • West Drayton Holiday Inn
Address: Sipson Road, West Drayton UB7 0JU, England
Price range (per night):* S$122 - 308

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Holiday Inn London-Heathrow M4, JCT 4
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