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Crowne Plaza Hotel London-Heathrow

4.0 of 5
Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Crowne Plaza Hotel London-Heathrow
Ranked #3 of 12 hotels in West Drayton
4.0 of 5 stars 693 Reviews
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693 reviews from our community

Traveller rating
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    101
    51
    22
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Families
168
 
Couples
219
 
Solo
79
 
Business
132
 
What travellers say
  • Room service(16)
  • Car park(16)
  • Very good(14)
  • Hoppa bus(10)
  • Next morning(10)
Date Rating
Birmingham
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 May 2012 NEW

Great stay. Booked through the Legoland website for an overnight stay spliiting a weekend visit at Legoland. Brilliant. Easily located, swift and friendly check-in, the chap gave us a free kiddy-pack for our three year old when he found out I had a child with us. Ten minutes into our stay he phoned up to see if our room was... More

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New York City, New York
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 31 May 2012 NEW

We arrived at 11pm and was given a room that the air conditioning unit was not working. Called the front desk and they sent the porter. Twenty minutes later, the porter steps in the room, looks at the system and declares it's not working. Another twenty minutes later, after two more calls to the reception, porter returns with a new... More

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Wolverhampton, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 30 May 2012 NEW

big rooms, lovely food (bit expensive), swimming pool etc all lovely and clean car parking was free.

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Birmingham, UK
Senior Contributor
30 reviews 30 reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 30 May 2012 NEW

We had to fly out of Heathrow the next day and chose this hotel. Check in was quite quick and the receptionist was really nice and asked us how we were doing. As a Platinum Ambassador member of Priority points we also upgraded to an executive room from a standard room which was really nice. The room was fantastic and... More

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Calgary
1 review
4 of 5 stars Reviewed 29 May 2012 NEW
1
person found this review helpful

I went to a business trip to London, UK from Canada for 5 days. I arrived to this hotel and the attention, cordiallity and willingness to help was more than good. My room was confortable, clean and the service every time I have to take meals in my room was fast and the food good. I also wanted to visit... More

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Birmingham, United Kingdom
Top Contributor
50 reviews 50 reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW
2
people found this review helpful

We picked a good hotel to stay before we flew from heathrow in the morning. The hotel was easy to find from the motorway, the check-in was seamless and the staff helpful and friendly. The rooms were spacious, big beds, big clean bathroom and nicely sized TV. We payed £100 for 1 nights stay, this included parking for 10 days... More

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Warwick, UK
Senior Contributor
25 reviews 25 reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 23 May 2012
1
person found this review helpful

Just to confirm other reviews - decent nights sleep, comfy beds, decent enough pool / sauna / steam room. Close to airport, taxi about £11 each way. Twin room ended up being 2 double beds, which was nice. Would stay again.

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Oban, United Kingdom
Top Contributor
63 reviews 63 reviews
Reviews in 40 cities Reviews in 40 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

We stayed here the night before we flew out on holiday and again on our return. We were really delighted with the hotel and felt that it gave us great value for money. On our first stay we were offered an upgrade to the executive floor for and extra 40 pounds which we did and it was well worth it.... More

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Stephen Brown, Hotel Manager at Crowne Plaza Hotel London-Heathrow, responded to this review
22 May 2012

Dear Ronandkristan. Thank you for taking the time to post a Tripadvisor response. It’s always a pleasure to hear guests feel they have received value for money and enjoy their stay before and after vacations. I’m glad you thought my team in the Club Lounge were wonderful and I shall share this with them. It would appear that you enjoyed... More

Isle of Man, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 May 2012

This is a good, honest aiport hotel. The rooms are big, clean and well appointed, and there are several eating options downstairs. I used the Brasserie which has nice food and some ambience. It is one of the further hotels from the airport, so make sure you ask about shuttle timings.

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Stephen Brown, Hotel Manager at Crowne Plaza Hotel London-Heathrow, responded to this review
22 May 2012

Dear A_Hotel_Visitor, Thank you for taking the time to post a very positive response regarding your recent stay at The Crowne Plaza Heathrow. I appreciate the time that you have taken to share your experiences. More

Wakefield, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

Booked into the Heathrow Crowne Plaza before catching the 9am Cyprus Airways flight to Larnaca the following morning and I wasn't disappointed, this is probably the best hotel I've ever stayed in. We got a good deal that included 2 weeks car parking, as we drove down from West Yorkshire that morning, checked in, the room and bathroom were immaculate,... More

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Additional Information about Crowne Plaza Hotel London-Heathrow

  • Crowne Plaza London Heathrow
  • Crowne Plaza West Drayton
  • Crowne Plaza Heathrow
Address: Stockley Road, West Drayton, West Drayton UB7 9NA, England
Price range (per night):* S$147 - 375

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Crowne Plaza Hotel London-Heathrow
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