We arrived at 11pm and was given a room that the air conditioning unit was not working. Called the front desk and they sent the porter. Twenty minutes later, the porter steps in the room, looks at the system and declares it's not working. Another twenty minutes later, after two more calls to the reception, porter returns with a new... More

big rooms, lovely food (bit expensive), swimming pool etc all lovely and clean car parking was free.

We had to fly out of Heathrow the next day and chose this hotel. Check in was quite quick and the receptionist was really nice and asked us how we were doing. As a Platinum Ambassador member of Priority points we also upgraded to an executive room from a standard room which was really nice. The room was fantastic and... More

I went to a business trip to London, UK from Canada for 5 days. I arrived to this hotel and the attention, cordiallity and willingness to help was more than good. My room was confortable, clean and the service every time I have to take meals in my room was fast and the food good. I also wanted to visit... More

We picked a good hotel to stay before we flew from heathrow in the morning. The hotel was easy to find from the motorway, the check-in was seamless and the staff helpful and friendly. The rooms were spacious, big beds, big clean bathroom and nicely sized TV. We payed £100 for 1 nights stay, this included parking for 10 days... More

Just to confirm other reviews - decent nights sleep, comfy beds, decent enough pool / sauna / steam room. Close to airport, taxi about £11 each way. Twin room ended up being 2 double beds, which was nice. Would stay again.

We stayed here the night before we flew out on holiday and again on our return. We were really delighted with the hotel and felt that it gave us great value for money. On our first stay we were offered an upgrade to the executive floor for and extra 40 pounds which we did and it was well worth it.... More

This is a good, honest aiport hotel. The rooms are big, clean and well appointed, and there are several eating options downstairs. I used the Brasserie which has nice food and some ambience. It is one of the further hotels from the airport, so make sure you ask about shuttle timings.

Booked into the Heathrow Crowne Plaza before catching the 9am Cyprus Airways flight to Larnaca the following morning and I wasn't disappointed, this is probably the best hotel I've ever stayed in. We got a good deal that included 2 weeks car parking, as we drove down from West Yorkshire that morning, checked in, the room and bathroom were immaculate,... More