The room i got was pretty good, however @ £250 the first nigh and £140 the next night it was very much over priced. The breakfast was good as it was self service. The Dinner service was very bad, very slow service and the food was poor.

We used the Novotel as a overnight stay before flying to Thailand.My husband and I shared a room with 2 double beds, one for our 9yr old daughter,the room was clean and good value for money.We did not have breakfast as our flight was very early but we did use the restaurant for a very good value evening meal,food was... More

This was a great hotel. My cousin and I stayed here and shared a room with 2 double beds and had breakfast included in the price. It was great value for money. The check in was speedy, efficient and friendly. The room was spotless - beds were very comfortable. We ate in the Restaurant in the evening - we had... More

We used the Novotel as our overnight accommodation for 2 days of sightseeing in London with our young daughters. We weren’t interested in staying central London due to our children being too young to stay out late and due to the cost and the car parking. The Novotel worked perfectly. During the day we parked at Hounslow West tube (just... More

The Hotel is very well appointed with peaceful and calm surroundings. After dropping our car off at Hertz and using their shuttle to Heathrow Terminal 3 we used the Hoppa Hotel bus to the Novotel. Food was very good- staff were great. Got a good deal for dinner and bed booking on line and then received a discount for breakfast.... More

We stopped over for one night whilst visiting LEGOLAND which is 11 miles away. We got a great deal which included one nights stay and tickets for 2 days at LEGOLAND. Didn't really expect much from the hotel but we were pleasantly surprised. They even have a child friendly check in which made our little girl feel very important -... More

The hotel is located close to the airport and is easy to find. The staffs are very friendly and there to give you advice on where to eat close to the hotel. The appearance and cleanness ’of the hotel is good quality. The price is higher than other hotel close to the airport but you get the service of the... More

Access from M4 very tricky even with satnav. Go slow and stay on big roundabout even if you have to go around a couple of times. Reception is efficient but can be busy. Basic Bar and restaurant with no other facilities nearby within walking distance . Good cheap and regular airport bus service. Rooms clean and roomy. Airport arrivals/departures facility... More

Strange place. I have never been charged to park at a hotel for an overnight stay for starters. Avoid the restaurant. 30 minute wait for duck that tasted like the chef had been stitched up with the old "loose salt shaker lid" gag. Then chased up after 10 minutes for the table when the restaurant was half empty. After a... More