The hotel was in the right location for us however upon arrival u notice the inside is in real need of some refurbishment. There is a good selection of food on the menu which is presented very well and the taste is spot on. The rooms are fine, clean and to a level I was happy with. The 'leisure' facilities... More

Pro- friendly staff, big TV in room, small but comfortable bed, good shower, good heaters Con- room service brought curdled milk, dinner was bland and breakfast uninspiring, jacuzzi was cold water

The hotel could be vastly improved if the double beds were made king size, both my wife and I, being 6 footers, came home with bruises. The communal areas could be given a lick of paint to freshen things up, the rooms are basic but clean and the staff are extremely cheerful and very helpful, The hotel is in easy... More

We went down to South Wales for a weekend to see and spend some time with family and stayed in the Heritage Park Hotel in the Rhondda.If you go by first impressions its not very good. We waited at the reception for a good five minutes before someone bothered to book us in and then to our amazement as we... More

Although we did have a fairly nice room, I can't say a lot more than that, food not very nice, swimming pool freezing, as was the jacuzzi, when we complained about that we were told that's how it should be??? That's a 1st for us, hence we didn't bother using the spa for the rest of our stay....We had a... More

This good hotel is on the site of an old South-Wales mine. It's well decorated ( although a bit 90s), the rooms are clean, good friendly staff, small swimming pool and sauna. Supper in the bar was great - well prepared, tasty and not expensive! Unfortunately breakfast was disappointing: runny scrambled eggs, terrible sausage and tasteless bread - the usual... More

The hotel itself is not in a very good area as u would need a car to get about. It is next to an old mine that u can visit. We drove about all week end and used the hotel as a base. Room was very clean and decorated nice, halls were a bit dated but acceptable. All staff I... More

Don't put the bathroom light on if you need to go in the middle of the night - the fan will wake the street up ! TV was HUGE ! - makes a nice change Hairdryers are ancient - ladies, take your own. Nice decor too Don't eat in, food quality cheap and poorly cooked.

We got a good deal for the room and the price we paid was very fair. Very friendly staff and fantastic breakfast. If you need to stay in the valley then this is a great choice. We travel a lot. We paid £50 for a double room Midweek and would have been happy to have paid £75 for a Saturday... More