Positives Great location on Richmond Hill Short stroll into town or down to river or into Richmond Park Parking available £5 for 24hours Efficient reception Clean & comfortable room Negatives None really They could clean up the old but now dry condensation around edge of window frame

Stayed here with friends for the Amlin/Heineken Cup weekend. Overall, pretty good for London and Richmond - but don't be fooled by the hotel webpage. Positives: 1. Easy to find, we didn't have any problems at all parking - but could see how it does get busy and then you are trying to find a space on the street. 2.... More

I wanted to treat my girlfriend to a special birthday weekend so I wanted to take her to a hotel which was a bit nicer than normal. And this hotel was more than perfect! I had originally heard about it from my dad who had been at the hotel for meetings and a friend of mine who stayed there after... More

The Richmond Hotel holds a great place in my heart its the hotel I stayed in for my wedding. The staff at the hotel take time to make sure your stay is as it should be. For wedding parties every detail is thought about and considered. We went back to the hotel for our anniversary and they kindly upgraded us... More

We stayed at the hotel for two night for our daughter's wedding which was in Pembroke Lodge, Richmond Park. So the hotel was very convenient and that's probably the only reason they ever have any guests. There were no parking spaces when we arrived and all the reception staff could do was tell us that we were warned about it... More

The hotel is in an excellent location, right across the street from the Thames and right next door to Richmond park, Kew Gardens is right down the street. The room I had was small and cozy but the view was beautiful, very relaxing of the gorgeous Richmond homes and the hotel garden below. The hotel was nice and quiet, very... More

Oh my goodness, for a 4 star I expected more than what we got. The parking spaces are limited, we had to wait for a space but luckily we did get one unlike some guests. Checking in was slow and the reception/ hall needs a new carpet and a lick of paint, smelt a bit like an old peoples home.... More

not too far from the centre of Richmond although as the address states it is on Richmond Hill and unfortunately right at the very top. the bedroom and bathroom were of a good size although we were in the bowels of the hotel and the view from our window was a brick wall (we were obviously in what used to... More

on arrival the one person on check in was on the phone and it took 15 mins on departure it took the one person 30 mins and the line was growing.coffee and toast at breakfast arrived after we had finnished the 2 staff just could not keep up and then they ran out of food! the building is pleasant but... More