We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 5 West Kelowna hotels »

Holiday Inn Kelowna Sw-Westbank

3.0 of 5
2569 Dobbin Road | Hwy 97 Kelowna's Westside, West Kelowna, British Columbia V4T 2J6, Canada
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn Kelowna Sw-Westbank
Ranked #4 of 5 hotels in West Kelowna
4.0 of 5 stars 39 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

39 reviews from our community

    Trip type
Traveller rating
    9
    19
    6
    2
    3
Date Rating
Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 December 2011

Great place to stay. We found the Holiday Inn West Bank Kelowna to be quiet and comfortable with a good on site restaurant. We had access to luggage carts to get our luggage to and from our vehicle. There is also elevator access. They did ask for an extra $100.00 at check-in in case we ran up some additional charges.... More

Was this review helpful? Yes
Whitehorse, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 November 2011

This hotel is well located for access from the south . Its right off Highway 97 in Westbank , well marked and easy to find . The hotel is just over 10 yrs old and in great condition .. We paid $106 plus tax for a regular room which would be one of the better values for the dollar in... More

Was this review helpful? Yes
Calgary, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 November 2011
2
people found this review helpful

We had a nice stay, but the hotel charged us twice for the stay. Once via travelocity and then again a few days after we checked out. I am sick and tired of those greed driven tactics. I would like the management to contact me directly within 2 business days, otherwise I will report a fraud to VISA. I really... More

Was this review helpful? Yes
Ryan MacMurtery, Front Office Manager at Holiday Inn Kelowna Sw-Westbank, responded to this review
17 November 2011

Thank you for your feed back. I appreciate your taking the time to advise us of these items and apologize for the issues you may have experienced during your stay. I take great pride in the level of service we provide to our guests and will follow up in all areas where we did not meet your expectations. I have... More

Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 October 2011
1
person found this review helpful

Just a short drive of about 8-10 min away from downtown Kelowna, the Holiday Inn was a good location for us.....a good jumping off point to head south into Peachland, Summerland, Penticton and Naramata wineries. Or a half hour further into the Oliver winery heartland. We love to take these little get-aways from Vancouver so we can re-stock our wine... More

Was this review helpful? Yes
Calgary
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 September 2011

Stayed here for a night back in March 2011. Although the hotel showed some dating, the entire experience was made great by staff who were probably the friendliest I have ever encountered....almost to the point of me thinking I was part of a joke or something! I arrived and was immediately offered a free movie rental. I mentioned that I... More

Was this review helpful? Yes
Vancouver, BC
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 22 August 2011

We stayed two nights at this hotel. This is a nice modern hotel, friendly staff and comfortable rooms. The pool was nice - half indoor, half out - with an outdoor hot tub. Unfortunately, the hotel doesn't adhere to the family hours, and we spent our 10:30 soak with many rowdy children. There is a nice restaurant attached to the... More

Was this review helpful? Yes
Chilliwack, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 August 2011
1
person found this review helpful

This hotel is conveniently located right off the main highway into town (from the coast) and is only minutes from Peachland and the lake. Starbucks, groceries and banks are nearby as well. The room was clean and cool (someone kind had left the airconditioning on for our arrival), the beds comfortable and the decor/bedding simple, tasteful and clean. The food... More

Was this review helpful? Yes
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

Holiday Inn is always pretty standard - clean, up to date and with friendly, professional staff. This one was no exception. More

Was this review helpful? Yes
Redmond, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 24 July 2011
2
people found this review helpful

It is the WORST hotel. I will never stay at Holiday Inn again. First of all, the toilet in my restroom clogged. The staff provided my sister with a plunger and asked my sister to unclog by herself! After my sister asked the staff to do that for her, the staff helped a while and left the plunger for us.... More

Was this review helpful? Yes
Ryan MacMurtery, Manager at Holiday Inn Kelowna Sw-Westbank, responded to this review
18 August 2011

Thank you for your feed back. I appreciate your taking the time to advise us of these items and apologize for the issues you may have experienced during your stay. I take great pride in the level of service we provide to our guests and will follow up in all areas where we did not meet your expectations. I will... More

Renfrew, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 July 2011

We stayed here for a few days when travelling through Canada and America. The staff in the hotel are what I would say makle the difference. All members if staff always have a smile on their face and do what they can to make it an enjoyable stay. In specific Marshall was excellent. We had an issue with noise on... More

Was this review helpful? Yes

Travellers who viewed Holiday Inn Kelowna Sw-Westbank also viewed

Cove Lakeside Resort
4.5 of 5 stars 97 Reviews
West Kelowna, Okanagan Valley
Show Prices ABS:HotelCheckRates-d614799?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN PLUS Wine Country Hotel & Suites
4 of 5 stars 73 Reviews
West Kelowna, Okanagan Valley
Show Prices ABS:HotelCheckRates-d1308385?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Casa Loma Lakeshore Resort
4.5 of 5 stars 40 Reviews
West Kelowna, Okanagan Valley
Show Prices ABS:HotelCheckRates-d283679?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 5 hotels in West Kelowna, ranked by popularity »

Been to Holiday Inn Kelowna Sw-Westbank? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Kelowna Sw-Westbank

  • Holiday Inn Westbank
  • Westbank Holiday Inn
Address: 2569 Dobbin Road | Hwy 97 Kelowna's Westside, West Kelowna, British Columbia V4T 2J6, Canada
Price range (per night):* S$147 - 301

Owners: What's your side of the story?

If you own or manage Holiday Inn Kelowna Sw-Westbank, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Kelowna Sw-Westbank
Show the lowest price for this hotel (from our partners)
Show Prices