This is the ABSOLUTE WORST hotel I have EVER stayed in. SERVICE; We were travelling through Florence and we needed a place to stay. It was getting late, so we saw the hotel and the 4 star rating on the sign outside and decided to stay there. I went in to enquire about the price and the man at the... More

Not the best location. In the lobby there was a dico and everywhere it smelled like tobacco, even in the halls up stairs where the rooms where. It was full of people, indian, chinnese, etc. The internet was very expensive 7 euros for 1 hour.. what a scam. The food the tortellini where nasty and the fish tasteless. Only the... More

we stayed one night in the hotel . the location is really lousy the lobby the meeting rooms the restaurant the disco where ok the reception and the service average the price reasonable. The room we had was ok but we had to change twice as the first one was heavily smelling tobacco and the second one was small and... More

We stayed here over New Year 2007/08 as part of a package tour. We were thoroughly disappointed with this hotel in terms of its standards of cleanliness, service and location. the hotel is a 30-40 euro taxi ride form Florence city itself or a 90 minute bus ride! The rooms are very drab and smelly. Ours even came with its... More

I can honestly say it is the worst hotel i have ever stayed in. The decor was depressingly tacky.I think the last time anyone dusted the chairs in corridors was in 1970 when the place was decorated.The staff did not crack a smile in the 2 days that we were there.There is a bar type disco area next to reception... More

We stayed at this hotel for two nights as part of an EF Tour. The hotel is comfortable and the services offered are pretty good - a big restaurant, good breakfasts, internet, a very busy bar and disco, gift shop, etc. The main drawbacks for this hotel were the location - easily 25 minutes drive from Florence - it's really... More

Knowing I am not a particularly picky person, and we were staying just one night at this hotel, I figured we could put up with anything. It did have an elevator, but once I stepped off, I felt like I was staying in the "Overlook Hotel" from the famous book and movie. The hallways were dark and creepy with old... More

This is my worst hotel experience ever! Rude staff, breakfast and dinner are repeating every 2 days, and the food is barely digestible. One bright spot: very friendly and professional cleaning ladies. However, not a reason to stay at this place. It's 20 something kilometers from Florence, last bus to Florence and back is at 11.30 PM, and because the... More

we have to stay there because all the hotels was full due to a fair took place at florence. really far away from town center. not so bad. has a good restaurant. old fashioned but good rooms. the main problem for this hotel was their staff. from reception to housekeeping i have not able to see one staff that smiles... More