no temperature control in room, and was too hot so had to open windows to cool down. Overall staff was distant and although friendly they really didn't seem to make any effort to please the client. having minimum 200 characters in a review which is totally out of my goodwill is not appropriate , you should thank me even to... More

Good sized room, and a good night's sleep. Ample parking. The bathroom was generally clean, but some of the silicon seals round the bath had black mould on them. We'd use it again if we needed to spend a night near Biarritz and Bayonne. More

We chose this hotel as a good stop-over en-route from Spain to our home in the UK. The hotel is what we have become to expect for Novotels. Clean recently refurbished rooms, with modern decor, with nicely appointed bathroom and separate toilet. The restaurant is tastefully decorated, and was nice and cosy considering our stay was late november. In the... More

Good service, good position with parking. Average novotel quality, but needs some renovation A shuttle to' Biarritz centre would be' helpful. Did not use the restaurant. Breakfast a bit expensive Kind and helpful staff Found an offer (70 euros per night) which was good; standard rates are too high for the services offered More

We stayed at this hotel for 4 nights in mid August. We had a standard family room, which was an adequate size for us with two children. However, the bathroom was not clean with hair in a corner by the sink and horrible stains on the door and walls of the toilet. We ate in the restaurant one night -... More

Very cheap hotel, very basic. Needs to be refreshed. A bottle of water (25cl) in the minibar for 5 euros!!! Very expensive restaurant. carpet very old!!! But staff very nice! More

Arrived early am. Nothing open no room service . Rude man on desk, shouldnt be front of house , and probably not within the hotel or customer service environment. Hotel great from what we saw. Excellent room and facilities coffee making etc clean and fresh lovely pillows. Need 24 hour service and pleasant staff More