This hotel is clean and well located for business. The staff speaks English and is quite friendly. The breakfast had a nice assortment of items though they stopped replacing items after 9 AM and were changing table settings for lunch. Breakfast supposedly runs until 10 but show up early or you will lose out.
The room was large and clean...
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I spent tens of night in this hotel. I didn't manage to find a decent replacement, although I found plenty of drawbacks to this hotel : lousy service, especially at breakfast, plenty of broken curtains, and the the cachet of a motoray holiday inn.
However, if you intend to just have a room service , a coffee and a bit...
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Stayed with my wife for one night whilst travelling by car from the UK down to northern Spain. The hotel is in an ideal situation for this journey as it is only 2 minutes from the motorway access. The hotel is fairly new and is very well maintained and serviced. The rooms are of a very good size, well equipped...
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Dear Guest,
we thank you for all your comments and will be happy to welcome you for your next journey to Spain.
Yours faithfully.
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The accommodation is very good, great large rooms and huge beds. Staff friendly. Used for business trip so didn't have much time in the hotel
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Dear Guest,
we thank you for your stay and comments and hope to see you soon.
Yours faithfully
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Have been going to this hotel ever since it was built as is near my company's HO. The accomadation is very good with spacious rooms and huge beds, bathrooms excellent. I did notice that the room was starting to show its age. Just little things like the electric sun blind didn't stay in the runners....
What I have noticed that...
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Dear Guest,
we thank you for your recent stay and the comments left on this website.
We are sorry for the inconvenience the lack of professionalism of the restaurant' service may have caused you during your stay.
I have forwarded your comments to the general manager ant the catering manager to improve the service.
Hope to see you again for...
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We expected more of a Holiday Inn. I suppose its basically an airport hotel, but its fairly convenient for both Bordeax and the airport. Reception was excellent but the Executive Room did not live up to its title. The room itself was ok but the bathroom had been designed and built by an amateur by the looks of things. It...
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Dear Guest,
First of all, we thank you for your comments following your last stay with us. The readers will appreciate your opinion regarding the Reception which was “excellent”, “the executive room was ok”, “the food was really good” and the “breakfast was ok”. We are very sorry for any inconvenience the bathroom and the lack of quality of the...
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I recently stayed here with my wife and student son who was moving to Bordeaux for a year to study at the University. As he was moving into a house in Pessac we selected this hotel for its general location near Pessac plus I had plenty of HI loyalty points. The hotel is a modern facilty and the rooms and...
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Dear Guest,
We thank you for your recent stay and your comment on tripadvisor.
We hope to see you again for a new stay when coming to see your son,
Yours faithfully,
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My husband stayed at this hotel for an extended business trip and I visited for 10 days. The hotel was exceptionally clean with nice large bath towels. The staff at the desk was very courteous and helpful. The location is about a 30 minute tram ride into Bordeaux which is a great place to visit. The biggest drawback of the...
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Dear Guest,
We thank you for commenting our hotel Holiday Inn Bordeaux Sud-Pessac regarding your last stay with us. We greatly appreciate you taking the time to provide feedback to other guests.
Hoping to see you again at the hotel.
Yours Faithfully.
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1. Hotel staff refused to give me a room with a large bed, they apparently find it acceptable to push two twin beds together with no mattress pad or anything to connect the two together and then call this a “double bed”. This means that you wake up with a back ache from sliding between the two twin beds pushed...
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Dear Guest,
We thank you for commenting our hotel Holiday Inn Bordeaux Sud-Pessac regarding your last stay. We are very sorry for any inconvenience the different services' lack of vigilance may have caused you.
We appreciate the candid feedback we can read and welcome any opportunity to improve.
To add information about our services, we inform you all our rooms...
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Rooms are nice, modern and comfortable.
Hotel is in a business area so a little bit in the middle of nothing but it is quiet.
Breakfast is not the best I got in Holiday Inn Hotels with a service not so kind.
Restaurant is expensive and not so good.
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Dear guest,
We greatly appreciate you taking the time to provide feedback to other guests regarding your last stay with us and thank you for that. We take the necessary steps to continue to improve our services: new composition of breakfast, new chef and a new carte since your last stay.
Hoping to see you again at the hotel to...
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