My friends and I have stayed at this hotel at least twice in the past. The hotel is ideally situated in the Place des Heros, and the staff have always been helpful and polite to us in the past. Good clean rooms and facilities

We booked a double room in this hotel for a one night stay three days beforehand via Venere.com, upon arriving the proprietors opening words to us were " why have you not answered your emails", I have cancelled your room ( I think he did this by posing as me on the Venere site). All this despite me holding the... More

Fantastic location in the square of Place des Heros plenty of bars and restaurants to choose in the square . Perfect place to sip a bevy and admire the town hall. Was a bit worried about the size of the room due to reviews but better then expected and plenty of room for our dog which was happily accommodated. The... More

Located in the Place de Heroes, this is the very centre of Arras. Facing the Belfrey. Near to all the shops, the bars and the restaurants. A three star no frills property. Car parking can be free on street between 18.00 and 09.00 or better is to use the Grand Place underground car park some 5 mins walk away (10€... More

We visited Arras for a long weekend and upon arrival was thrilled with the location. On the smaller of 2 beautiful cobbled squares and adjacent to the stunning town hall/belfry. The proprietor has clearly thought of everything and whilst not as charming as described in other review, was very helpful. Decor a little tired but accommodation very clean. We stayed... More

Just returned from a two night saty in this hotel, Proprietor very welcoming and helpful and spoke very good English. Hotel perfect for short stay. Excellent breakfast with free tea, coffee and soft drinks during the day. Rooms small but very clean and well equiped with hairdryer TV and telephone. The hotel has no lift which may be a problem... More

Arras is a really good base from which to explore WW1 battle fields. This hotel is well situated on the square, is clean and friendly. The proprietor appears to have thought of most things - there is TV, wi-fi, clean room and ensuite and a truly good breakfast - certainly by French standards... a welcome change from a choice of... More

We spent a night at this hotel en route to Paris. We had a superior room overlooking the square, the room wasn’t massively large and it was up 2 flights of quite steep stairs. Basically it’s an old-fashioned French hotel. But the owner was charming, spoke good English and the breakfast was absolutely first class, with a wide choice of... More

Arrived in Arras very late after a very long motorcycle ride. We were very grateful to get a room at this hotel and the owner was extremely helpful about where we should safely park our motorcycle. The Hotel is in a fabulous location right in the square in Arras. The rooms were reasonably for their location - and very clean.... More