We stayed here for 1 week in February, half board, although we actually stayed in the new apartments. We had a huge 3 bedroom apartment, 2 bathrooms, large kitchen/dining area and lounge. Everything was brand new and couldn't be faulted.....well maybe a towel change midweek would have been good....and it was way too hot. We found the half-board menu to... More

Stayed at this hotel for 3 nights as part of an organised tour. The reception area looked great and we had high expectations for the room. Avoid Room 222, it was very small and dingy, just one very dim light ceiling light and 2 bedside lamps. The bathroom was very very small. The loo-seat was broken, but this was repaired... More

A great location, in the centre of the village, the most stunning views, especially from the dining rooms, and some of the best hotel food I've ever eaten! There are 3 choices for dinner, normally a meat, a fish and a vegeterian option. I'm quite a fussy eater, but I have to say the menus were surpurb, and we looked... More

Stayed 3 nights here whilst on a walking trip of the Bernese Oberland. Arrived soaked to the skin; welcome from reception was great. Skipped registration and straight to the room - beautiful, modern, spacious, jaw dropping views. We booked a minisuite which was well worth it.Comfy beds, large bathroom, very well furnished. Evening meal was waiter sevice, very friendly, excellent... More

Stayed here for two nights as part of our hiking holiday across the Bernese Alps. Our arrival at 8pm, sweaty and covered in dirt after a hard days walking did not raise as much as an eyebrow, despite the hotel being quite formal and traditional. Everyone from the reception staff to the restaurant staff were polite, helpful and very respectful... More

Lovely hotel with fantastic food!! We felt welcome and part of the family as soon as we walked through the doors to have dinner!! We fell absolutely in love with Victoria Ritter Hotel - staff is lovely and welcoming and we will for sure come back!! Thank you so much for making our stay in Kandersteg so special - this... More

This is what Switzerland is about - I booked a 3 strar hotel on myswitzerland.com at a very competitive price and found myself in a hotel which in many ways deserves 4 stars. Alpine "grandeurs & décadence" of the old times, extremely friendly staff.The room in the traditional part of the hotel "Rittter" was, lets say "alpine rustic" and very... More

Service was excellent. All personnel were friendly, helpful and professional. We did not have one of the higher end rooms and though the room was a good size, with a view to the mountains, it needed updating. Wallpaper needs to be replaced (ripped wallpaper was even in the closet; have never seen that before); standing lamp was broken; table was... More

Stayed one night during a hiking trip. Unfortunately, Kandersteg was boiling hot, and the hotel has no air conditioning. As a result, we asked to be moved to the back, so that we could leave the windows open without hearing all the traffic and street noise. (Not that there is that much traffic in Kandersteg, but when you are trying... More