We stayed here just one night on a week long trip. This hotel is convienantly located close to a Walgreens and McDonalds as well as many other businesses.. The rooms are clean and spacious. We arrived at night so my daughter did not know the mountains were right out side our windows she was surprised the views are nice. Hotel... More

I booked a room here for a few days earlier this month. It was a very nice location, far enough away from the city to enjoy the scenery but not too far to reach the city. I was a little disappointed when I heard there was an extra charge to get a balcony facing the mountains. However, everything about the... More

I booked a room here because it was close to Canyon Lake and Goldfield Ghost Town. Never again. We had to return to the reservation desk three times before they could get the room key programmed right. The bedding kept coming undone because the sheets didn't even fit the beds. The reception from the outdated tv was bad. And don't... More

Wow so many advantages - Renaissance so close, loved the heated pool, kids liked the library-totally unexpected books. My husband liked the bar - we did not have drive any where! Nice staff - very helpful and freindly. More

We (along with several other couples) booked this place MONTHS in advance, when doing a Jeep outing in the area. On arrival we ALL were given rooms as far as possible from the entrance, and all facing the noisy freeway. To add insult to injury our 'non-smoking' room smelled strongly of smoke. They relocated us, same area. You would think... More

Let me preface the review with some back info. My friend works for a party that deals with this hotel on a regular basis. This was acknowledged from the onset at the CS desk. Even so, one of the ladies at the front desk (assume it was the owner) would not accept my friends valid discount (he was told upon... More

Dear Reader, think of this review as a Public Service Announcement. Run, don't walk from this hotel and its owner. I was so disgusted that I just asked my stock broker to pull any investments that were tied to this chain. That is when I found out that Best Western is not publically owned. It is a loosely defined "franchise"... More

We stayed here based on location. It is ok: -Service: Reasonably friendly staff -Breakfast: Edible but nothing special. However, it was free so can't complain too much? -Location: Great for us. Not a lot of selection near here. -Pool: Looked nice but we didn't use it. -Value: High price for what you get - but as I said, not a... More

The people who run and own this hotel are so rude, disrespectful and really mean that it totally ruins anyone's vacation. We had been guaranteed a walkout to the pool room. When we checked in they told us that the people that were in the walkout first floor rooms decided to extend their stay. We said well, ok but you... More