I have to agree with several of the reviews made about this hotel and with regard to the hotel staff who were not welcoming at all during check in- extremely poor customer service on arrival!!! I accept that yes hen parties can be loud and noisy which is why we were allocated rooms all beside one another- which was great... More

On arrival on thurs 10th may i thought this looks nice. It ended there. The dark haired receptionist is the rudest person on the planet! The rooms are in need of dramatic overhall and are filthy. We had papers in our wardrobe and dirty used tissues in the drawers in the room. It was dusty and the bed was really... More

We stayed here at Beginning of May 2012 for a weekend break - 2 adults & 2 kids. The family room was huge - had 4 single beds and 1 large king size bed. Room had a fridge also which came in handy. Very clean room, located near the leisure complex and overlooking a river. The hotel has a large... More

Stayed in this hotel as part of a business conference. The rooms were of a high standard and very comfortable. The restaurant which is located down stairs offered a carvery menu and during my stair i found the food a good standard. Staff in both the reception, and restaurant were very pleasant and very much customer focused. All in all... More

Looks almost like a 5 star from outside has facilities of a 4 star (nice rooms and nice shower) breakfast was great ! More

Had an excellent value break at this hotel booked direct with them. Room had just been refurbished to a very high standard. One double and one single bed in room which overlooked the river. Staff were so friendly and nothing was too much trouble for them. The pool was one of the nicest I have seen with beautiful classical paintings... More

Visited Northern Ireland for family wedding and stayed at Glenavon House Hotel. The hotel has excellent facilities including, health club and swimming pool. The staff were all very friendly and helpful, nothing was too much bother for them! Meal in the Cellar Restaurant was first class with good food, well served by friendly waiter/waitress. Room was spacious, clean and comfortable.... More

I have been coming to this hotel 2-3 times a year for the past 7 years (along with my 4 sisters their husbands and kids). My 3 children love it here so much, every mid-term break / Easter holiday when we ask them what they want to do this is always their first choice. The hotel is very welcoming, warm,... More

Stayed here in Febuary with a group of friends and we had a great stay. Rooms were very nice and comfortable and we found the staff to be very friendly and helpful. Nightclub attached to the hotel was really good!! More