I am really quite amazed just how terrible this hotel is. It's the ONLY hotel in Penshurst and don't they just know it! When we were led up the stairs, carrying our own luggage, by the fat oafish lad all I could think was "God doesn't these stairs need a carpet cleaner!" It looked like they hadn't been washed in... More

A room was booked for us by friends for a wedding - we arrived back late from the wedding to a boiling hot room and the window wouldn't stay open! The green carpet in our room looked like it hadn't seen a hoover in a while, the shower head was caked in limescale and the pillows were practically non-existent they... More

My bathroom was to a good standard but the bedroom with a small old style TV, major crack in the wall and tatty furniture rather spoilt it. The WiFi was not working while I was there and I gathered had not been working for at least a few days. Not impressed that I was asked to leave the bar, and... More

My local the Leicester Arm's is an embarrassment to the historic village of Penshurst which i have had the pleasure living in for over 20 years. Very badly managed for years with zero investment of this lovely building, Holes in the carpet&floor, nicotine stained walls and cellings, curtains missing, groty decor and as for the toilets when they are working... More

I have only rated this place terrible, because hot water and reasonable food (when eventually it arrived) lifted it above 'completely abysmal'. To be told that your room is not available at 3.00,p.m. because it has not yet been cleaned, for our fellow guests to not have their room touched at all on their second day, to be glared at... More

We went to a wedding and the bride had prebooked us into this place. Our room was small, the furniture and facilities were tatty, the pub itself was dingy and unloved, and the breakfast was disgusting. Some friends found that only one lightbulb of 3 in their room was working. To top it all they double the price on Saturday's... More

We stayed for one night to attend a local family event. The price of £140 for a double room did not include breakfast which was not made clear when booking. Cooked breakfast was an extra £15 per person making a total cost of £170 a night! The room was adequate for pub accomodation but this price is way over the... More

Having reserved all six of the "Hotel" rooms over the phone for guests at our wedding this weekend I was presented with an extra bill on ckeck out to the value of £140 for a seventh room in which i was not informed about on the telephone. So lets put the facts forward. Through the event of our wedding the... More

As we pulled into the hotel car park tThe Leicester Arms looked very untidy, but I'm not one to judge a book by its cover. There are lots of dead bushes/plants in pots and very old scruffy wooden tables with grubby torn parasols, some left on the ground. We checked in after by being greeted by a man that wasn't... More