I am currently staying at this hotel for work and I totally agree that the hotel is extremely tired and needs renovating. This would not be a significant problem if things worked! I arrived in my room which is like a sauna. When I called reception they informed me that the air con system in rooms had been switched off... More

We stayed here to depart from Gatwick airport the next day. We liked the ambiance and it seemed like a very nice place. Would have liked to stay longer since the price was very good. Only problem we found was that the hotel said it would be 9.50pounds and one way it cost 14 and the other way 10.50 but... More

Good value and close to airport but no aircraft noise. Breakfast was very good and friendly staff. They recommended I catch taxi instead of waiting at the gate for a shuttle bus in the rain. It was only a couple of pounds more. Would stay again. More

Stayed over night with the wife and due to a mix up the daughter and family stayed at the Copthorne in Effingham (about a mile away). The Effingham Copthorne was refurbishing its pool so took the daughter and family to the Gatwick one. The staff were most helpful and no complaints that the daughter and family were not in that... More

I stayed here on business it's a pleasant hotel nothing special. Ideal for overnight stay the staff were really helpful and polite. I would stay here again. More

Our brief stay was perfect. Due to our plane's engine trouble, we arrived from Egypt at 3 a.m. at the hotel. Desk clerks were efficient and friendly. Hotel provided in-room coffee/tea maker and small amenities. Everything was clean. The place was very comfortable. Nice down blankets made it very hard to get up after only a few hours to catch... More

Stayed at this hotel on 21st and 25th april,and it was a really nice hotel,the food was good and of a good value,i say this is a conference hotel and not a hotel to stay for long periods,its good for start of holiday,before you fly abroad and need to park your car as well. More

My husband and I stayed here for one night before we went on our honeymoon. We booked the hotel through lastminute.com, and considered that we had a bargain for one nights stay and 15 days parking. When we arrived at the hotel, car parking was very easy, and we managed to find a space quite close to reception. Upon check-in,... More

Once again we stayed at this lovely guaint hotel. An enjoyable overnight stop before our holiday starts. Staff that are helpful and service which is first class for what you are getting for your money, an overnight stay including eight nights parking. We decided to eat in The Swan rather than the restaurant and It was rather good and we... More