Staff are wonderful, had issues with Internet, reception staff hooked me up with BT the service provider and helped me resolve the problem, restaurant was superb, bacon and black pudding salad followed by lambs liver - both awesome, room big, bright and in very good condition. Hard to fault!

Stayed 2 nights at this hotel to visit relatives near by & used the Hilton Honours plus cash scheme which was very good value. Not over happy at having to pay £5 each night for car parking. The hotel in general was very smart and clean even though there were weddings taking place on both nights we were there. We... More

Stayed for a week whilst on a training course for my employment. Day one, COLD breakfast!. The plates had a warning next to them along with a stack of cloths to hold them with. You needed a cloth to keep your hands warm. When I say the scrambled egg was cold, I mean literally. I was one of the first... More

We stayed here for the bank holiday as it was a convenient location for the Cadburys world. In general we had a good experience but we were very disappointed with the poor customer service at reception desk when we were not made aware that we would be charged for breakfast for the 3 days. Even at checkin or during the... More

very nice place to stay would advice anyone to stop there if it was an option. if any problems were to occur they will deal with it straight away. You really do feel the want you to have the best stay ever.

This is a modern hotel with a nicely developed green area, beautiful furniture in the bedrooms, a lovely restaurant. But there are drawbacks: the price of room service food items, the distance from the nearest settlement (you'd have to have a car or strong walking legs!), the time it takes to get a response when you ring for something. Also... More

I took my daughter here for an overnight stay so that we could visit Cadbury World over the Easter weekend. The hotel did an easter egg hunt which was enjoyable. The room was large with a comfortable bed. The hotel had a very nice restaurant with good quality food. The cooked breakfast was great. The lounge area was good with... More

I use Hiltons all over the world and we used this one as reward stay stop off on a journey from Scotland to Cornwall. Great location just off the M5 and South of Birmingham. Staff were very welcoming but a bit annoying having to pay £5 to park, when you are not in a city centre. Our family room was... More

Stayed here a few times visiting the family when in the UK so it has been handy located just off the junctions serving M40 and M5. I have not posted reviews before and previous stays have been a bit hit and miss hence the 'Average' rating. Thankfully this trip managed to bag a suite, only drawback was the location next... More