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Holiday Inn Express Stansted Airport

3.0 of 5
Thremhall Ave | London Stansted Airport, Stansted CM24 1PY, England
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Holiday Inn Express Stansted Airport
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68 traveller photos
Ranked #3 of 4 hotels in Stansted
3.5 of 5 stars 466 Reviews
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466 reviews from our community

Traveller rating
    85
    196
    118
    39
    28
See reviews for
Families
93
 
Couples
106
 
Solo
51
 
Business
69
 
What travellers say
  • “Shuttle buses” (15)
  • “Very clean” (9)
  • “Family room” (6)
  • “Early morning flight” (5)
  • “CUSTOMER SERVICE” (4)
Date Rating
Saint Julian's, Malta
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Excellent value for money”
5 of 5 stars Reviewed 28 May 2012 NEW

very near airport, quiet rooms, all very modern, good breakfast and helpful staff...highly recommendable More

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norfolk
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
43 helpful votes 43 helpful votes
“Not a patch on the Hilton”
3 of 5 stars Reviewed 23 May 2012 NEW

We arrived at this hotel to stay for the night before our flight early the next morning. We had to park our car in the hotel car park - go into reception - check in and then drive the car to the mid-stay car park for the duration of the trip. The hotel states this is a short walk from... More

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Alan Deller, General Manager at Holiday Inn Express Stansted Airport, responded to this review
28 May 2012

Dear Sir Thank you for your recent comments following your stay with us in Stansted. I was sorry to see that you were unhappy with the Park & Ride offer you stayed on. Unfortunately, due to a limited amount of spaces on site, we have to re-locate some of our customers to the Mid Stay carpark at peak times of... More

Stirling, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Excellent hotel, good value and handy for travel”
5 of 5 stars Reviewed 21 May 2012

I stayed on a stop over before flying out of Stansted. The shuttle bus is excellent, goes every half an hour so very handy. Excellent room, everything you need and more, plus it was spotlessly clean. Also surprisingly quiet, apart from kids running down the hall at some ungodly hour for an early flight. My tip, get an odd numbered... More

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Alan Deller, General Manager at Holiday Inn Express Stansted Airport, responded to this review
28 May 2012

Thank you for your recent comments following your stay with us in Stansted. I was delighted to see that you enjoyed your stay with us. This is indeed a busy property and we normally run at full capacity which at these times means we can have over 600 people in the hotel. I was sorry to see that you felt... More

Amsterdam, The Netherlands
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
“Good hotel near airport”
3 of 5 stars Reviewed 19 May 2012

Stay in this hotel for 1 night (4,5 hours) but already spent an hour at the reception waiting for check in ( it was already midnight ) the room really clean and big enough for 1 person , with good coffee and tea maker clean bathroom with separate restroom too bad they have no complimentary shower gel and shampoo as... More

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Alan Deller, General Manager at Holiday Inn Express Stansted Airport, responded to this review
28 May 2012

Dear Ephie Thank you for submitting your comments however upon reading this, I think you might have left this response for the wrong hotel. We are based at Stansted and not London Heathrow (LHR) as you have stated. We also do provide complimentary Shampo & Bath Gel in all our Bedrooms as a Holiday Inn standard. Kind Regards Alan Deller More

Cork
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Everything You Need & Great Staff”
5 of 5 stars Reviewed 16 May 2012

I have stayed in Holiday Inn's often and say this is one of the better ones! Many Holiday Inn's offer a very limited menu, however I found this one to be quite extensive and quite resonably priced. The product is as expected - Comfortable bed, nice clean rooms, and although quite close to the airport, very quiet - Although sadly... More

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Alan Deller, General Manager at Holiday Inn Express Stansted Airport, responded to this review
28 May 2012

Dear Kerri Many thanks for submitting your recent comments following your stay with us in Stansted. I was delighted to read that overall you enjoyed your stay with us and the staff made you feel welcome and secure. I look forward to welcoming you back again in the not too distant future. Kind Regards Alan Deller More

1 review
“Horrible stay, AVOID..!!”
1 of 5 stars Reviewed 16 May 2012

Checked in as a group of 11 from a late night flight and was promised the bar would be able to serve us something at the time we landed and checked in. Night porter basically told us to go away as it was shut, then got to the room and te toilet didn't work so called down and his attitude... More

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Alan Deller, General Manager at Holiday Inn Express Stansted Airport, responded to this review
17 May 2012

Dear Ethan First of all let me apologise for the service you recieved during your stay with us in Stansted. I have investigated this thoroughly through my managment team and please be rest assured that the individuals concerned will face official company action in regards to this situation. This is totally unacceptable behaviour and I can assure you this is... More

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Doncaster, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Usual Holiday Inn Express Hotel Standard”
3 of 5 stars Reviewed 6 May 2012

I have stayed here a few times on business, so not by choice. Reception is always helpful but not that fast. Make sure you get your priority card registered and use it for reduced parking, otherwise it is EXSPENSIVE. Rooms are OK, nothing special, clean & tidy. Shower/toilet rooms are basic. Beds are comfy with a choice of hard or... More

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Alan Deller, General Manager at Holiday Inn Express Stansted Airport, responded to this review
9 May 2012

Dear Sir Thank you for your comments following your stay with us. I was happy to see that you found your room comfortable but sorry to hear of your experiences in the Restaurant. Please be rest assured we are taking steps internally to ensure all items produced are of a quality and consistent basis and I will certainly pass your... More

Norwich, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“OK Hotel but could be better”
3 of 5 stars Reviewed 3 May 2012

I have stayed here a couple of times and both times have been average. The hotel has a funny layout which means you sometimes have very long walks to your room. There are sometimes que's upon checking in and checking out. Last time I stayed here it took me 15 mins to check out which just too long. Also watch... More

Was this review helpful? Yes
Alan Deller, General Manager at Holiday Inn Express Stansted Airport, responded to this review
9 May 2012

Thank you for your comments following your recent stay with us in Stansted. I was glad to see that overall your stay was a satisfactory one. We are indeed a busy property with 254 rooms so unfortunately some of our rooms are a little distance form the Reception. With the volume of people staying in the property, this can sometimes... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Value for money”
4 of 5 stars Reviewed 30 April 2012

Good value, good base for early flight & truly decent hotel. Pro's: handy to airport, value for money, friendly staff, complementary breakfast Con's: £3 each way pp to airport is a rip off (Hilton charge £2?), breakfast is chaos (no cutlery, stuff not replaced during busy periods). Would stay again, its a budget hotel & you pay for what you... More

Was this review helpful? Yes
Alan Deller, General Manager at Holiday Inn Express Stansted Airport, responded to this review
1 May 2012

Dear Sir Thank you for your recent comments following your stay with us in Stansted. I was happy to see that overall we met your expectations however was sorry to hear the comments following your experience at Breakfast. This is indeed a busy property and Breakfast does sometimes become extremely busy, we are reviewing our operation and please be assured... More

Doncaster, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Stay & Park = Good Idea”
3 of 5 stars Reviewed 27 April 2012

Booked a room at the holiday Inn express the night before a flight, paid £90 for 1 nights hotel + 8 day car park which I thought was very good price. On arrival I was very impressed with the standard of the hotel.... it did feel more like a cattle market than an hotel with robots running the desk, but... More

Was this review helpful? Yes
Alan Deller, General Manager at Holiday Inn Express Stansted Airport, responded to this review
1 May 2012

Dear Sir, Thank you for submitting your recent comments on Trip Advisor. I was delighted to read that overall you were satisfied with your stay in Stansted. We look forward to welcoming you again in the future. Kind Regards Alan Deller More

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Additional Information about Holiday Inn Express Stansted Airport

  • Holiday Inn Express Stansted
  • Holiday Inn Stansted
  • Stansted Holiday Inn
Address: Thremhall Ave | London Stansted Airport, Stansted CM24 1PY, England
Price range (per night):* S$88 - 263

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Holiday Inn Express Stansted Airport
Thremhall Ave London Stansted Airport
Stansted CM24 1PY
England
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