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Alliance Brussel Airport Hotel

3.0 of 5
Berkenlaan 5, Diegem 1831, Belgium (Formerly Holiday Inn Express Brussels Airport)
Hotel amenities
Alliance Brussel Airport Hotel
Ranked #10 of 11 hotels in Diegem
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133 reviews from our community

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Traveller rating
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Date Rating
haarlemmermeer
Top Contributor
108 reviews 108 reviews
89 hotel reviews
Reviews in 66 cities Reviews in 66 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

when arriving at brussels airport turn right and take escalator down 1 level. outside you'll meet the holiday inn shuttle every half hour. BUT shuttle schedule is limited to morning services from 6-9 and evening services from 5-10. NO shuttle during daytime. in the evening the shuttle to the hotel runs on a quarterly hour e.g. 5.15/5.45 etc. YES take... More

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See 2 more reviews by griswolds09 for Diegem
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 1 April 2013 via mobile

Stayed here on a work trip got stuff in the bar for 20 euro checked out the next day looked at my bank account 372 came out found out it was the hotel who took the money out they must scan your card cause i only paid at the bar the room of nothing was book in my name it... More

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Travellers are raving about these Diegem hotels

Van der Valk Brussels Airport
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Devizes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
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5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 March 2013 via mobile

Great welcome. Reception vey helpful. Pleasant rooms and good breakfast (for continental hotels). Unfortunately there is no restaurant and the hotel is not easy to get at from Central Brussels. However my group had no complaints.

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Heraklion, Greece
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 22 March 2013

I booked this hotel because everything else was extremely expensive this week. I was very worried due to the previous reviews that i had read here in TA, but i didn't have many choices. Let's start with the good things: It's very close to the airport. It has a free shuttle bus to/from the airport (it's the holiday inn shuttle... More

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 January 2013

Pros: Near the airport. Breakfast included. Free airport shuttle. Cons: Unhelpful staff. Wi-Fi is extra. No restaurant. No wonder Intercontinental Hotels Group decided to dump this property after multiple complaints.

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Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 12 November 2012

for 50 Euro it was a great deal. ideal for a stopover. free breakfast in the morning was excellent. i didnt utitlize the shuttle service but everything was clean and the staff was friendly. the only thing negative was the internet service. it was plug in and slow.

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Rochester, New York
1 review
1 of 5 stars Reviewed 28 September 2012

I have stayed in many hotels at many different price points. I have stayed in several Holiday Inn Expresses and have found them clean and comfortable. I would avoid this one like the plague. They charged me 122 euros for a small, cramped room with the most uncomfortable bed I have ever slept on -- and I've done a great... More

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London, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 September 2012

I stayed there as I needed to pick up a colleague flying in from the UK and the location was convenient for the airport. The receptionist was rude and disagreable. He insisted that my room had not been prepaid by our corporate travel agent, it had been prepaid as I found out the next day when I was able to... More

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IHGCare, Guest Relations Manager at Alliance Brussel Airport Hotel, responded to this review
9 October 2012

Dear Limey_Belgian, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

strathmore
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 24 September 2012

Price is right $80 cdn aprox.. Stayed because of flight change. Caught the last shuttle which is free. also used shuttle to go backto airport. Make sure you check times(very important). we were allowed to check in early. Rooms are small but it was only for one night. Desk clerk helped me use the internet ( very kind). Breakfast(included) pretty... More

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Brussels, Belgium
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 16 September 2012

Staff are not exactly friendly: reluctant to acknowledge guests on entry. You definitely feel that you are imposing on their personal lives by asking them for any service. An unpleasant experience. Receptionist sat watching the TV for 10 minutes from a lobby chair when I arrived. Didn't realise she worked there at first as when I walked around looking for... More

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Additional Information about Alliance Brussel Airport Hotel

Also Known As:
Holiday Inn Express Brussels Airport Hotel Diegem
Holiday Inn Express Brussels Airport Hotel
Holiday Inn Express Diegem
Holiday Inn Diegem
Address: Berkenlaan 5, Diegem 1831, Belgium (Formerly Holiday Inn Express Brussels Airport)
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Business Centre Fitness Centre Free Breakfast Pets Allowed Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #10 of 11 hotels in Diegem
Price range (per night): S$81 - 186
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Express by Holiday Inn Brussels Airport is a cosy 3-star hotel located in the Airport area of Brussels. Our 87 comfortable rooms are equipped with double glazed windows, on suite bathroom with bath, coffee & thee facilities, cable and Pay-TV, a direct phone line and radio alarm. Recently a new fitness room was added to the hotel. Laundry service and safety deposit box are available at the reception upon request. There is Wireless Internet in the entire hotel and in the business corner. The complementary Continental Breakfast Buffet allows you to start the day filled with energy and in the evening you can relax in the bar with a drink or go for a quick spin at the mini-gym. The hotel can be easily reached by car and has a private parking. Express By Holiday Inn Brussels Airport is situated in the heart of the business district of Zaventem/Evere and right next to the NATO Headquarters ... more   less 
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Alliance Brussel Airport Hotel
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