We arrived at the hotel at 9h pm where they had kept the buffet open for us, after a nice plate of pasta I went back to do the check-in. The first room I got had a broken safe, so I was moved to a second room. The next morning I asked again for a room change as my second... More

2 of us stayed at the Caracol for 1 week in May 2012. Being low season, we got a great deal with Nolitours and flew on Canjet. Checkin, security and the flights were all good. Only issue we had was on our return flight, we had purchased Canjet Select and they had given our seats to someone else. The flight... More

I hope my review will confirm some of the prior reviews that I relied on before taking this trip and to provide some further information that will help others decide whether or not to visit this area of Cuba and this resort. First off before starting my review, I would like to say that for any vacation to be enjoyable... More

This was our 3rd time to Santa Lucia, and our second time to Caracol. This time was just as exquisite as the first. If you would like to read my first review of Caracol it is titled “Come away to Camaguey!!”. Instead of repeating myself from my first review, I suggest you read it first as things would read exactly... More

Well, this may be a long review... however it needs to be :) Keep in mind this is my first experience in Cuba, or anywhere outside of Canada for that matter. Start by saying we booked with Holasun and the reps were nothing short of outstanding, had plane delays on our way out and they took us to a hotel... More

Okay so by now you have read all of the reviews and are probably still a little apprehensive about which way to go. Let me see if I can’t clarify a few things for you. Here comes the typical reviewer resume “blah – blah”. My wife and I have been to a lot of All-Inclusive resorts in all the conventional... More

We travelled April 5 - 12, 2012 with Nolitours with air travel supplied by Canjet. Airline The flight was fine and on time. Food was provided on both flights. We are scuba divers and were bringing our own equipment. When initially checking baggage allowances, I interpreted the web site to mean that we could bring an extra bag with our... More

I have been to Cuba many times and decide a few days prior that I needed a relaxing vacation. Never been to this area and the prices were great. My room was in the 200 block. I couldn't of picked a better room myself. 2nd floor with oceanview. Spent many nights starring at the stars from my balcony. You have... More

We just came back from Club Amigo Caracol - Our trip was from March 22nd till the 29th. This hotel is what it is, a 3 star. You get what you pay for... which wasn't much at 578$ tax in per person for a whole week (departing from Montreal). THE ROOM: In general, the room was very clean and quite... More