This was my first time going anywhere internationally. So, I learned alot by reading reviews. I was prepared.1st-Very easy to get through customs (make sure you fill form out on plane)2nd. Skip the ton of sales pitches to get you to go to another hotel (this is when you are still in the airport). It saved me alot of time.... More

My wife and I just returned from Now Sapphire and had a great time. Here are my thoughts (we did not upgrade to preferrred and do not believe we missed out): Room: Spacious and clean; we had a tropical view and comfortable king sized bed. Didn't spend much time in the room but I did enjoy the terrace. Pool/Beach: Beach... More

My husband & I stayed here for our 20th wedding anniversary. We have never done this before. Booked through Apple Vacations. We decided not to upgrade when we were told that it would be an extra $300/night. Frankly, it wasn't really neccessary, the service was very good. We tried Paramour for dinner one night, bluewater grill another, and also Ciba.... More

We went on our honeymoon May 20th-25th and truly enjoyed our stay here. We booked the ocean front room in advance so we were preferred members from the get go. When we arrived, we were immediately taken to the preferred lounge (drinks and towels in hand) which is air conditioned. They offered us drinks and had light snacks, liquors, and... More

My boyfriend and I travelled to Now Sapphire for a vacation getaway, and chose the NS after much research. I have been to many all inclusives, and this is my forth time to the Riviera Maya area. We booked a Tropical view NON preferred junior suite. After much discussion back and forth, we chose to try and upgrade to preferred... More

This review might sound nit-picky but I just want anyone who reads this to know that if they are expecting a super nice, classy, highest possible rated resort they will be disappointed. I booked this trip through Apple Vacations and this resort was rated with 6 golden apples, meaning it is supposed to be fantastic. Unfortunately, I did not find... More

My husband and I just returned home from our trip from the Now Sapphire resort in Puerto Morelos, where we celebrated our anniversary. I read several of the reviews that other travelers posted but took them all with a grain of salt, knowing that everyone has different tastes and experiences which affects their judgement. I will begin by saying that... More

My wife and I just returned from a 3 night stay at the Sapphire and we were very satisfied with our stay and may plan another trip back with our son next time. I'll do my best to summarize. Preferred: We upgraded to preferred status for a few reasons. From what I read, the concierges were tremendously helpful, especially when... More

Aged over 60yrs from Perth, Scotland, UK, Holiday at Now Sapphire Riviera - Just Awesome Long Story Holiday was 14th April for 14 nights to attend our son’s wedding at Dreams Riviera Hotel 10mins walk away. AIRPORT & TRANSFERS - We were collected by Jumbo Tours, the driver was in his pink shirt and we were 20mins from airport to... More