My husband and I, along with another couple, recently visited this resort. The service was excellent! We spent most of our days on the beach and were blown away by the service from Raul Cruz! He went out of his way to make sure we had cold drinks and food if we were hungry! The club sandwich was a nice... More

I have never been to an all-inclusive before, and I'd imagine this is one of the best. The grounds offer everything you could want: A "main pool" complete with a volleyball net and swim-up bar, quieter pools that are nearer to rooms, outdoor activities and food everywhere. The rooms were spacious and the twice-daily service was a very good touch.... More

Elizabeth made our holiday one of our best ! She was a newer employee to the resort but her service was excellent! She knew what we wanted after our first day with her. One of our group was celebrating a birthday and she really saw to it that he had a special day! Her humor and quick and efficient service... More

Even though I stayed here quite some time ago, I thought it was time I wrote a review. From the moment we arrived, the staff was so welcoming. They memorized our names and treated us like royalty. Never have I experienced such wonderful service. I felt they became our friends. Top-notch cleanliness, wonderful food, romantic environment, and fun activities. Room... More

First, thank you to all the staff in the excellence club, all of you treated us professional, were very friendly, and really made our vacation worth it! We stayed for five wonderful days in the excellence club jr. suite. We will definitely come back. Thanks again for a wonderful vacation

This was mine and my fiances 3rd visit to Mexico but our first to this hotel. We were met on arrival by Juan the Bellboy who was very efficient in dealing with our luggage and gave us a nice cool towel and drink of champagne (which was very welcoming after a 10 hour flight). We were taken to our room... More

I recently stayed at Excellence Riviera Cancun for my honeymoon based on a recommendation by a travel agent. (We originally wanted to go to a Sandals resort in St. Lucia but the agent said Excellence RC was better than any Sandals resort he had been to). I was amazed at the quality of the resort, the room, but more importantly... More

We went in Aug 2011 and this place was excellent! The service was great, the location was great, and the resort is amazing. My husband and I cant wait to go back :)

We just returned from our trip to ERC (May 19-26). I was a bit worried that the resort wouldn't be as nice as the reviews were stating but I'm so glad to say that I was wrong and the reviews here are spot on. Restaurants. The food was very good and tastefully presented. Even the buffet presentation was beautifully done.... More