We went with a small group of friends and the ONLY complaint we had was the duration of our stay was not long enough!!!! The food was amazing....the drinks were superb....the customer service was excellent!!! I would go back tomorrow!!! Best, Cindy and Mike K., and Jackie W.

For the first time we were travelling without our kids and we chose an all inclusive Excellence resort. Located less then 30 min from the airport this hotel was build about 10 years ago, It has 440 rooms (as per the lady at the desk). We were welcomed with sparkling wine (not unusual) and the staff was efficient and curteous.... More

My husband and I spent our honeymoon in early May at Excellence. We got engaged there a year and a half earlier and liked it so much we had to go back. Overall, everything was great once again. I have to say that the staff at Excellence is super friendly and by the 2nd day they knew our names and... More

Just got back from a 6 night stay from May 14-20th. We picked this location after spending a week at the Excellence Playa Mujeres last September, which was really amazing. We wanted to see if this resort could live up to the Excellence name and the great experience we had at EPM. Room We arrived prior to our room being... More

We stayed at the Excellence in July 2012 for our 10 year wedding anniversary. I have been back and forth about writing this review, but decided to go ahead. After a lot of research we decided on Excellence Riviera due to the reviews and great comments about the resort. This is our 5th trip to Mexico, 2nd in an AI,... More

Working as a hotel director of sales, I take a lot of mental notes while visiting a new property. I also do a lot of research prior to selecting a hotel for an extended vacation and was thrilled to come across this property for our honeymoon...rated #1 out of 24 hotels with a ton of great reviews! Being in the... More

Just returned and wish I was still there! There were 6 of us celebrating some birthdays. Staff was courteous, friendly, accommodating... Excellent service across the board. Rooms were spacious and everything was very clean from rooms, common areas, pool etc. We had an absolute blast and would go back for sure!

We stayed in the excellence club oceanfront room. We had nice big bed, big shower, jacuzzi inside and out on balcony. Hotel just felt classy everything seemed perfect. With the excellence club you had two options if u wanted party atmosphere you could go down by pool bar at the main pool. Or if you wanted tranquility you could stay... More

We just got back from 8 days in paradise! If you don't have fun at the Excellence Resort, it is your fault. My daughter and son-in-law spent their honeymoon there. My daughter told me " Mom, you have to go there!" We have been to Cancun 3 times, but never stayed at a place this nice. We celebrated our 30th... More