On arrival we checked in and were given two rooms, both next to the railway lines. I understand the railway has been there a long time, but don't hide it from the pictures. Next we come to the rooms, mould, dirt, ceiling falling down and paper coming off dirty bathroom and urine on the toilet. The manageress said, "Well you... More

Our expectations of the hotel were not very high from reading the reviews of this place. However we were pleasently surprised that the staff were actually welcoming. My mum had booked the room over the internet for us as my boyfriend and I were visiting my parents on their canal boat for the weekend. The place was really dated and... More

Luckily, I read all these reviews ater my stay. We agreed it resented a horror movie, with freaky pictures on the walls etc. BUT..... At £29.50 for a double room on a SATURDAY night it was fine. It was clean to a degree... i'm no snob but if it was filthy I wouldn't have stayed. The bed was dipped severely... More

Me and my girlfriend travelled up north from southampton to visit grandparents in stafford. Instead of paying £130 for 2 nights at premier inn, we found the crown hotel for £70 for 2 nights. We parked out back the hotel, free for customers, then went inside, the inside interior was quite delightful, it looked very old fashioned but clean. We... More

After reading the other reviews we were going to cancel our booking but as it was last minute we couldn't find alternative accommodation etc etc so went there anyway with terrible expectations....I can honestly say we were pleasantly suprised! The area was ok with a Tesco, Matalan etc just a stones throw away and we were warmly welcomed into a... More

Location near bus terminal and Longton railway station is fine.Large car park iof driving. Only 10 mins by bus from Stoke (Hanley) centre, theatres etc.. Tesco extrta across the road and restaurants neaby. Receptionist - Sue - was very helpful. Room was fine' clean and warm with plenty of space and good ensuite. I have read some of the poor... More

We went expecting not too much - but reviews have been mixed on places I have stayed before and I have been pleasantly surprised - BUT NOT HERE. At first it seemed not too bad - a little shabby but quite clean - then we got upstairs - my room had clearly been used by a smoker and it stank... More

This is by far the worst hotel i ve stayed in, me, my partner, brother and his wife booked this hotel as we were going down to alton towers for the weekend. My brother wife booked this hotel through late rooms which stated it was a 3 star hotel bt on arrival we noitced the 2 star sign outside. Please... More

Dont stay at this hotel EVER! it may be cheap and close to alton towers but when i arrived 3 police officers were coming out of the reception area druggies hanging around outside looking at us. When we went in the woman on the reception desk was rude and very unhelpful! She took our money and threw the key at... More