Stayed here during Easter vacation for 4 days, travelled with married couple. Booked Deluxe room. My friends were happy but I thought my room was definitely NOT in the Deluxe category, so went down to reception to ask for another room. Was offered an upgrade to a suite on the 9th floor, the same floor as the executive lounge. The... More

On our recent trip from our home in Belize to our home in Ontario I made a reservation at what I thought was the Hyatt Regency in Villahermosa, Mexico. On our arrival after a long and tiring road trip, we found that I had mistakenly made a reservation at another hotel. We knew we wanted to stay at the Hyatt... More

We stayed here on our last night in Mexico – in need of a bit of luxury – we found it here. The rooms were clean, upscale with a great bed and fabulous bathroom. Service was very good. We ordered a light supper to our room, and it was quick and delicious. We also had Sunday Brunch at the main... More

Okay I know this can start off as sounding fake, but it's not. I am not one to believe in ghosts but the experience I had at this hotel was anything other than ordinary. Let me tell you about my experiences from staying in Room 101 at this hotel. The night I checked in, I had a series of events... More

My husband and I stayed at the hotel for one and a half month on a business trip. The mattresses are very hard. It is like sleep on the floor. We stayed so long there because they gave us a big room (suite) with Jacuzzi, two sinks, shower, two TV’s, etc and access to the Regency Club. You have free... More

This hotel was a nice surprise. The check in/out process was friendly and efficient. The rooms were small but newly furnished and really well maintained. The pool was nice enough and certainly met my needs. The food was good if not a bit expensive. For the same price (or less) there are many yummy restaurants with better atmosphere in the... More

I had the the miss fortune of staying here 3 days. it was hard to get past the mold smell but after a while it grows on you. Its the jack hammering on the roof all day till 6 pm that gets on your nerves. Also you better tke new money if you have any idea of exchanging it at... More

After a few years of not staying in this Hotel, I forgot all the disappointing experiences, and I allowed the agency to book me again this hotel They have not changed. The checking in- cheking out experience is a painfully slow torture, and the express check out is inexistant. Do not try to book a non smoking room, they will... More

Born in Villahermosa I go there on christmas holidays and I consider the hyatt in Villahermosa to be the best hotel in the city, with competent staff, and recently remodeled furniture and bathroom that look great and are quite comfortable, good TV reception and good food too, including local dishes yoy should try !!although a bit expensive. Hotel is near... More