I used this hotel on the way back from Palenque to catch a flight out the next morning. The facilities are nice and enjoyed a good sleep prior to my flight out. The rooms were very comfortable and modern. The WIFI only worked in the lobby. I ate dinner at the restaurant and waited a long time for my food....
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I chose this property because I am a HIlton points member, and the hotel is a very quick shuttle ride to the airport. The desk staff seemed disorganized and it took more than 15 minutes to check in, even though I had a reservation. The gentleman checking me in seemed confused about how to assign a room. I was given...
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This is a comfortable and functional hotel which is located conveniently for the airport (an efficient complementary transfer service is offered). We arrived very late and left the next morning so did not use the facilities. The room was comfortable and we slept well. The buffet breakfast was varied and good.
I have stayed in some excellent hotels but also some mediocre during my México trip. This one felt like an oasis from some of the hotels I was glad to leave. It is clean and comfortable. The bed is comfy. They have WIFI. The pool is lovely. The food in the restaurant was quite good. There was one communication glitch...
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Dear Guest,
Thank you very much for your loyalty and for taking the time to write a review and share your experience. I am glad to see you enjoyed our property and found this "oasis" during your trip.
We are doing great efforts in teaching our staff English but as you noticed there are always English speaking team members and...
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We were On our way back to Mexico city from our Cancun trip and wanted to see the Olmec museum in La Venta. Therefore, we stayed in the near by city. We were there only over night and left early the following morning. The stay was comfortable. Since this is a very new hotel, the rooms are decorated with very...
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Dear Guest,
Thank you so much for sharing your experience. VIllahermosa is the perfect stop between the Yucatan Peninsula and Mexico City. Our hotel is probably the best option whether you just want to rest and hit the road the next morning or you want to take some time and see what Villahermosa and Tabasco have to offer. For your...
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I stayed here earlier this year while on vacation. The rooms were very nice and I liked the closeness to the airport.
Dear Guest,
thank you very much for your loyalty to our property and our brand. I am delighted to see you had multiple stays with us. Our location is very convenient indeed, not only for being next to the airport but also because it is the only hotel in town with a magnificent view of the lush landscapes of Tabasco...
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The staff at the Hilton are the best I have ever experienced. I had my suitcase stolen from an ADO bus (do not trust them!) and two of the Hilton Staff members spent about six hours between them helping me - after their work shifts were done. Plus the hotel is really lovely - new and great amenities. You could...
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Dear Guest,
Thank you very much for sharing your comments and post this testimonial. I am glad to see you had a great (but short) time at our property and hope we will welcome you again in the future so you can fully enjoy the restaurants, the pool and the spa.
We will always be at your service.
Best regards...
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Lets be honest, Villahermosa is not at the top of most travellers 'must do list'.
We stayed a night here as we had an early flight - and the 2+ hour bus or taxi was not a great option at 5am!
If you are after a hotel with easy access to the airport, this is it.
Hotel is located on...
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Dear Guest,
First of all thank you for taking the time to post your testimonial and share your experience and comments. While it is true Tabasco is not among the most famous leisure destinations, what about staying a few more nights next time. Tabasco offers a few unique places to visit like the cocoa plantations or the Comalcalco and La...
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This was our second stay at this hotel and just like the first time, it was poring rain as we arrived, which I mention because the parking situation at this remote property located about 13 kilometers outside the city is not the best and you have to park and then run to the lobby as there are no covered walkways...
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Dear guest,
thank you for taking the time to post a review about our property and share your comments. I am delighted to see that you enjoyed your stay with us and especially our rooms and our breakfast buffet.
About the parking I would like to point that we do have free valet parking service. So whenever you come back...
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We had some major problems with this hotel! The service was terrible - 15mins to get safe reset (it was like this when got in room), 30min to get towels for the pool, 15mins to get two beers!!!! There just did not seem to be any staff working the day we were there and when you found someone they did...
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Dear Guest,
Thank you for taking the time to post a review and share your experience.
while I am happy to see that you enjoyed our hotel, I am sorry to hear that our service was not up to your expectations. We are working hard on a daily basis to improve our levels of service and your comments will help...
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