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All 31 Palenque hotels

Hotel Ciudad Real Palenque

3.0 of 5
Carretera Pakal-Na km 1.5, Palenque 29960, Mexico
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Hotel Ciudad Real Palenque
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Ranked #9 of 31 hotels in Palenque
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77 reviews from our community

    Trip type
Traveller rating
    16
    34
    22
    5
    0
Date Rating
melbourne
Top Contributor
74 reviews 74 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 27 May 2013

Comfortable hotel with a great pool area and bar. The welcome drink of a Margarita was very much appreciated and enjoyed. We found the staff in the restaurant to be helpful and attentive. Food quality was good. The rooms are large and yes the beds are hard but most beds are like this in Mexico. It might be wise to... More

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See 2 more reviews by Sandy56Melbourne for Palenque
UK
Top Contributor
88 reviews 88 reviews
34 hotel reviews
Reviews in 40 cities Reviews in 40 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 25 February 2013 via mobile

Large hotel within 20 minutes of the ruins, a bit out of town if you wanted to visit, would need a taxi. Hotel restaurant very nice, service a bit hit a miss. Often ignored for long periods of time for breakfast or drinks. On one occasion we had the pool for the afternoon we had to go and find waiters... More

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 19 December 2012 via mobile

Stayed two nights in early December, ate both nights and breakfast in the restaurant, found service to be fine, some difficulties as we spoke only a little Spanish and not everyone spoke English, but we worked it out. Also thought food was good, not great, but not terrible either. The rooms are almost entirely concrete as mentioned earlier, so the... More

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Ra'anana, Israel
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 26 November 2012

The hotel was outside of city, so without a car we had no choice to see the city . Still, . There was no internet stand. u had to come with your own computer The pool with a slide and swim up bar was really the best thing about the hotel.

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Hertfordshire, UK
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 27 September 2012

Good points are the proximity to Palenque, the pool and the terrace next to the restaurant. Bad points-everything in the room was made of concrete, including the headboard and base of the bed. This made it unbelievably hard to sleep on and requests for blankets to soften it were met with the customary surliness from the staff. Even the walls... More

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Bend, Oregon
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 16 August 2012

Our tour company booked this room for us during our travels to visit Mayan ruins. The hotel was outside of city, so without a car we had no choice but to eat in hotel restaurant. Still, prices were reasonable. There was wireless internet, but only in the restaurant and then it was difficult to connect. The pool with a slide... More

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Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 August 2012 via mobile

This hotel is very nice and has a very nice swimming pool, but we were really disappointed with the staff. We asked for room service and first of all nobody speaks english. Then after we ordered, we got at least 4 phone calls and someone was talking in spanish because he hadn't understood our order. Then we had to go... More

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Bucks, UK
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 9 August 2011 via mobile

Stayed here for 2 nights during a trip to the Palenque ruins. The hotel is about a 15 min drive from the archaeological site and has a lovely setting. The gardens and pool area are nicely planned and there are 'pet' iguanas that roam in and out of the hotel. The restaurant had a good choice of food both local... More

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Sydney
Top Contributor
102 reviews 102 reviews
100 hotel reviews
Reviews in 93 cities Reviews in 93 cities
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed 18 July 2011

I'm sure this place must have been a blast in its heyday but that must have been some time ago. The only reason to be here is to visit the Palenque archeological site which is really good. The Hotel Ciudad is not! A lot of tour groups use the hotel so if your stay coincides with a big bus parked... More

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Oslo, Norway
Top Contributor
322 reviews 322 reviews
53 hotel reviews
Reviews in 80 cities Reviews in 80 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 22 May 2011

The rooms were spacious and confortable - the only problem was an airconditioner that was a bit too effective and that is wasn't possible to regulate it. It was either on or off. We had to get up in the middle of the night to turn it off. But, as they have an insect screen on the balcony door, it... More

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Additional Information about Hotel Ciudad Real Palenque

Also Known As:
Hotel Ciudad Real Palenque Chiapas
Address: Carretera Pakal-Na km 1.5, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Amenities:
Business Centre Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #9 of 31 hotels in Palenque
Price range (per night): S$106 - 120
Hotel Class:3 star (3*)
Reservation Options:
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