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Crowne Plaza Hotel Canberra

4.5 of 5
1 Binara Street, Canberra 2601, Australia
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Crowne Plaza Hotel Canberra
Ranked #13 of 52 hotels in Canberra
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476 reviews from our community

Traveller rating
    106
    213
    98
    35
    24
See reviews for
Families
104
 
Couples
117
 
Solo
46
 
Business
165
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Surfers Paradise, Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 11 May 2013 via mobile

This was not my first visit to Canberra however it was my first time staying at the Crowne Plaza. There is only one negative and that is the hotel is dated and looks very early 90's. With that exception, everything else at the Crowne Plaza exceeded my expectations. The service provided by hotel staff is on par with all the... More

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See 2 more reviews by alstar5 for Canberra
Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
16 May 2013

Dear alstar5, Thank you so much for your review. As a team it is wonderful to read what a great impact we have had on your stay and we are really pleased that this creates such value for you. It is our absolute goal to create this same experience for all our guests and it is encouraging and rewarding to... More

Sydney
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 11 May 2013

Just spent the weekend at the Crowne Plaza Canberra for a friends birthday. From check in the service was very friendly and efficient. We had booked their entry level room and it was great. Perfectly comfortable and a reasonable size. The hotel has a side entry directly to the Canberra Casino (what a dive that is) and is walking distance... More

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See 2 more reviews by selliot64 for Canberra
Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
12 May 2013

Dear selliot64, Thank you so much for your review. We really strive to make sure we offer great service and the product that our guests need to support our great location. It is very rewarding to read that these efforts had such a great impact on your stay. We look forward to welcoming you back. Yours Sincerely Matt Anderson General... More

Sydney
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 May 2013

Have stayed here each occassion I have been able to get a room whilst in Canberra over the last 5 years. Have never encountered any issue nor problem with service or comfort. Great location and the adjacent hotel bar is as good a spot as any in Canberra. If only all hotels this reliable.....

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Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
12 May 2013

Dear JJTSydney, Thank you for your review and for your loyalty. It is wonderful to read that we have been able to consistently provide a product and service that allows you to keep choosing us. I sincerely hope that we can continue to make hotel choices in Canberra easy for you and have you return again and again to use... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

We spent the weekend in Canberra, went to see a concert and did some shopping. The Crown Plaza is a really good hotel. The price is right and the service very good. The food was also good. The rooms have been given a 'lift' apparently and it was not bad for the price. One thing was I could not operate... More

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Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
12 May 2013

Dear Janice86, Thank you for your review. Canberra has so much to offer, I am not at all surprised that you found plenty to do. Our location right next to Commonwealth Park but in the CBD, really does put our guests in a great spot to explore Canberra and I’m thrilled that you felt the facilities and service supported the... More

Sydney, Australia
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 May 2013

We had a lovely 4 days stay in Crowne Plaza Canberra. The view out our window is superb with all the colors you can imagine for Autumn. The staff are very friendly and super nice to young kids. The room is a bit small but I like the design of the room. Plus, the location of the hotel is very... More

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Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
12 May 2013

Dear Sammy W, Thank you for your review. The autumn colours are just fantastic in Canberra and I’m really pleased that our location and service helped you get the most out of your time in the Nation’s Capital. There is so much to see in Canberra I hope we will have the chance to welcome you back soon. Yours Sincerely... More

Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 5 May 2013

Convenient comfortable bed and room size was ok not huge it was a great location great time had by all the friendly staff were helpful and very efficient this was part work trip and part relaxing trip with all the rest of the family. The kids enjoyed it the shopping was great and of course a gr8 place to visit.... More

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Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
12 May 2013

Dear Jess E, Thank you for sharing your review. I am thrilled that the location, facilities and service helped you achieve a good balance between work and relaxation. This is absolutely our goal. We look forward to the chance to welcome you back to Canberra and the Crowne Plaza. Yours Sincerely Matt Anderson General Manager More

Port Lincoln, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 May 2013

We were thrilled with this Hotel, they couldn't do enough for you and everything was delightful. As part of a package deal for 12 days breakfast was included each day and was amazing, eggs of all kinds were cooked by various chefs, fresh fruit juice and commercial juices, A variety of cooked foods, cereals and a choice of toast or... More

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See 7 more reviews by Jean S for Canberra
Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
12 May 2013

Dear Jean S, Thank you so much for this very kind review. It is fantastic to read what a wonderful time you had in Canberra and to see that the facilities we provide and service from the team had such a great impact on your holiday. Thank you again and we look forward to welcoming you back on a future... More

Sydney, NSW
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 28 April 2013

For all-around comfort and convenience, this is the best hotel in Canberra. You will need a car to get around Canberra, where-ever you stay, The attractions are spread out - not too far - so rent a car at the airport (if flying in). That said, the Crowne Plaza is probably the best located, in that the major shopping centre... More

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Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
3 May 2013

Dear thedjlee, Thank you for your very positive review. I’m really pleased to get your feedback and have noted the value perception as well as the attention to detail elements that we can improve on. Overall it is very rewarding to read your comments and I do hope you will see the results of our continuous improvement efforts on a... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 27 April 2013

Another great Secret Deal. The staff were very efficient and friendly and we were pleasantly surprised when we got to our room. Very well appointed. Our room didn't have a great view, but then we weren't there during daylight. The staff in the bar were on the ball and knew about their product. For a Saturday night though, we thought... More

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Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
2 May 2013

Dear Trisha D Thank you for your review. It is extremely rewarding to receive such positive feedback and I am thrilled that we were able to create such a positive impression. We look forward to welcoming you back to Canberra for a future stay. Yours Sincerely Matt Anderson General Manager More

Sydney
Top Contributor
54 reviews 54 reviews
33 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 25 April 2013

Have stayed at the Crowne Plaza several times over the years. The rooms are very clean with nice bathroom (although the bath is a bit shallow) and good beds and block-out blinds. We also like the rooms with the view over Glebe Park. There is a Gym, pool, restaurant, bar, Day-Spa, etc. This hotel has everything you would expect of... More

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Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
26 April 2013

Dear OzSooty, Thank you for your review. I am really pleased that the staff and facilites supported our great location and that you have experienced such a high level of consistent service over the time staying with us. Thankyou for choosing us, we will continue to work to earn your choice ongoing. We look forward to welcoming you back on... More

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Additional Information about Crowne Plaza Hotel Canberra

Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza
Address: 1 Binara Street, Canberra 2601, Australia
Phone Number:
Region: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Canberra
#10 Luxury Hotels in Canberra
#11 Business Hotels in Canberra
Price range (per night): S$232 - 417
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Encounter friendly service, easy accessibility and all the amenities you’ll need to stay connected at Crowne Plaza Canberra. Ideally located in the heart of the Nation’s Capital and within walking distance of the city’s best bars, restaurants, attractions and main shopping fair, Crowne Plaza Canberra is the accommodation venue of choice for those seeking a memorable experience. Each of our 295 luxurious rooms have been designed with comfort in mind and feature ergonomic workstations and deluxe bedding to ensure you are well rested during your holiday or business stay. Excite your palate with succulent grills and fresh local produce in our signature Redsalt Restaurant, or enjoy lighter fare and a selection of wine, beer and specialty cocktails in our vibrant and popular Binara one bar. Meet with friends or hold an informal meeting with colleagues in the picturesque Atrium Lounge and enjoy an espresso coffee or herbal tea prepared by one of our expert baristas. Being active is a big part of enjoying life, which is why we’re pleased to offer guests complimentary access to Pro-Fit Health Club with sauna and outdoor pool. Guests may also take advantage of our 24 hour Business Centre, high speed broadband and wireless connectivity in public areas designed to keep you connected. Treat yourself to a refreshing sanctuary from the stresses of life at Earth Day Spa. A visit to the spa will leave you feeling relaxed, soothed and pampered, so you can get more out of your stay. Earth Day Spa is open seven days a week and features treatments such as massages, facials, and beauty treatments for men and women. Be confident in your decision to experience Crowne Plaza Canberra and rely on exemplary service, easy access and modern facilities designed with your comfort and enjoyment in mind. ... more   less 
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