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All 52 Canberra hotels

BEST WESTERN PLUS Garden City Hotel

4.5 of 5
55 Jerrabomberra Avenue, Canberra 2604, Australia
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BEST WESTERN PLUS Garden City Hotel
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61%
Ranked #16 of 52 hotels in Canberra
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121 reviews from our community

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Central Coast NSW
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

I was a bit worried when we pulled up out the front of this hotel, the outside and location is a little drab but after checking in we ( hubby, baby and I ) were very pleased with the room and bathroom, it was modern enough and we had gotten a good rate online. The staff were very friendly throughout... More

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See 7 more reviews by Sonja N for Canberra
ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
18 June 2013

Dear Sonja, I appreciate that you have taken the time to share your experience with other travellers; we love that Tripadvisor allows guests to provide advice and recommendations. We will be discussing your feedback regarding breakfast with our Chef. We are well aware that all aspects our guests' experiences need to be great value and I'm sorry to read that... More

Geelong
1 review
2 of 5 stars Reviewed 10 June 2013

I booked this room after reading favourable reviews on trip advisor, The first thing we noticed when entering the room was the overpowering smell of bleach. The rooms aren't very soundproof and you can hear people quite clearly in the hall and adjoining rooms. The exhaust fan in the bathroom didn't appear to work and the bathroom filled with steam... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
18 June 2013

Dear Rodney, Thanks for your comments regarding your room and experience with breakfast. We are sorry that you were disappointed with your stay and hope to have the opportunity to welcome you back to restore your faith in our hotel. Kind regards Ryan More

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Lismore
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 9 June 2013

I stayed for a couple of nights, and found the usual paper thin walls a bit of an issue as other guests were staying in adjoining rooms (annoying considering how empty the place was!), and I could hear their every move. External noise wasn't an issue-just sounds from other rooms and people coming and going in the hallway. Comfortable bed,... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
18 June 2013

Dear Beer, Thanks for your review and comments regarding your stay with us. It is great to know that you enjoyed your meal at the Secret Garden Bar & Restaurant. Our Executive Chef Wayne is very experienced and we are privileged to have him leading our kitchen team. Your feedback is appreciated and our management team always discusses the issues... More

Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 June 2013

I recently stayed here for a night for work. For the price, it is good value and is more hotel than motel. The staff were extremely friendly without overdoing it. The room was comfortable with all the basics. It was clean without sparkling. Very quiet, although the carpark was right outside my window, so the soundproofing must be good. I... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
3 June 2013

Dear Echica1, Thanks for your review of your stay with us here at BEST WESTERN PLUS Garden City Hotel. We value your comments and are pleased that, on the whole, you enjoyed your stay with us and would return again in the future. Safe travels and we hope to see you again soon. Kind regards Ryan More

Ocean Grove, Australia
2 reviews
3 of 5 stars Reviewed 22 May 2013

We used the hotel for accommodation only, so I cannot comment on the food and beverages it offers. We stayed in a standard double room. The room was compact but comfortable and offered reasonable sleeping conditions. Although the room appeared to have been refurbished relatively recently, the decor was drab and dreary; something accentuated by the brown faux wood-grain cabinetry.... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
23 May 2013

Dear Peter-at-the-Grove, Thanks for choosing stay with us and providing feedback on your visit. Our Standard Queen Rooms are compact and great value for travellers needing affordable accommodation. We do have Deluxe and Executive Rooms, as well as One Bedroom Suites, that are larger with superior furnishings that may be more suitable to your preferences. We would love to have... More

Sydney
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 May 2013 via mobile

I stayed recently at this motel and found it to be clean, warm and comfortable. The food was pretty good, however in my opinion the beef & reef could have less garlic sauce (can't please everyone I guess). Breakfast was enjoyable with a choice of continental or continental and something cooked. The staff were friendly and in my dealings with... More

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See 2 more reviews by Tdub1122 for Canberra
ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
19 May 2013

Dear Tdub1122, Thanks for your review and choosing to stay with us during your stay in Canberra. It is great to know that your room was clean and comfortable (and warm - very important during the cooler months here in the ACT!) We will pass on your comments regarding the garlic sauce to our Executive Chef - all feedback is... More

Sussex
Top Contributor
68 reviews 68 reviews
53 hotel reviews
Reviews in 46 cities Reviews in 46 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 17 May 2013

We recently spent 1 night at this modern, attractive, hotel. Or room was very well furnished and equipped and was extremely comfortable. The staff were really friendly and helpful. We has the buffet breakfast which was substantial and reasonable value for money. The pool looked great, but we did not have time to explore further! Location wise, the hotel is... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
19 May 2013

Dear SussexAdventurers, Thanks for your review and we are glad you enjoyed your stay with us. Just a tip if you are ever back in beautiful Canberra, the Narrabundah Shopping Village - around a 10-15 minute stroll away - has some of the city's best fine dining restaurants including D'Browes, La Cantina and the Artisan... Each are very highly recommended!... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 May 2013

This was a special on Wotif and delivered a well appointed room with a comfortable bed. The staff are friendly, helpful and professional. The breakfast was value for money with good choice in a spacious restaurant. I would recommend this hotel if you are not fussed to be in the middle of the city. It is easy to find, only... More

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See 4 more reviews by Shan-Gedro for Canberra
ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
16 May 2013

Dear Shan-Gedro, Thanks for your review of your stay with us here at BEST WESTERN PLUS Garden City Hotel in Canberra. It is fantastic to know that you had such a great stay with us and enjoyed your room, our fantastic staff and the offering in our Secret Garden Bar & Restaurant. As you mention, Canberra is a bit chilly... More

Mooroopna
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 14 May 2013

Overall the room was quite comfortable and this review would of been an excellent one however the owners need to have a chat to the cleaners as we did not particularly appreciate the cleaners trying to get in our room on three different occasions before 9.45. They were also very noisy from very early on. We filled out the rubbish... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
14 May 2013

Dear ChrissyJim, Thanks for taking the time to provide your feedback. As you mention, your stay was comfortable and excellent with the exception of the interruptions from our Housekeeping team. To keep up with the many requests from our guests for early arrivals, our Housekeeping team do start work at 9.30 each morning. As much as we'd love to limit... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

We had planned on staying two (not-sequential) nights, but only managed to stay for one due to a booking mix-up (they had us down for the 2nd night on the wrong weekend). The hotel is very clean and well appointed, with helpful front-of-house staff. There's a real issue with parking when the motel gets fuller. The room was warm and... More

Was this review helpful? Yes 1
ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
14 May 2013

Dear Seriocomic, Thanks for your review and we are very pleased that you enjoyed your stay with us. Our hotel has parking available on all four sides including undercover parking. I am disappointed that our staff did not outline all of the parking options to you upon check-in as I'm confident that we would have had plenty of spaces available... More

 
 
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Additional Information about BEST WESTERN PLUS Garden City Hotel

Address: 55 Jerrabomberra Avenue, Canberra 2604, Australia
Region: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 52 hotels in Canberra
Price range (per night): S$139 - 217
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Discover the great value of the 4.5 star BEST WESTERN PLUS Garden City Hotel, conveniently located in Canberra's vibrant inner-south, just a five minute drive from the popular shopping and restaurant hub of Manuka-Kingston and top national attractions including the National Gallery, National Portrait Gallery, Parliament House and Questacon!All guests enjoy fully refurbished rooms including new high-comfort bedding, iPod/iPhone docks, in-room safes and large flatscreen TVs with FREE Foxtel and FREE movie channels. Convenience is paramount with FREE undercover parking, and FREE access to the onsite gym and swimming pool. Treat your tastebuds at the Secret Garden Bar & Restaurant, open seven days for breakfast and Monday to Saturday for dinner, serving a contemporary range of local and international favourites.Rest assured that the modern, convenient facilities and outstanding service at BEST WESTERN PLUS Garden City Hotel will make for an enjoyable stay in the nation’s capital. ... more   less 
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