We're in a Grand Harbour View Room with Horizon Club access. The room is large and comfortable. The bedroom is clean and comfortable, but the bathroom is starting to get a little tired. The shower cubicle has mould coming through on the tiles. The Horizon Club is open for breakfast and evening drinks. The breakfast has a good selection from... More

The Shangri-La chain has consistently high standards, and the Sydney outpost is one of the jewels in the company's portfolio. Booking through their website is easy (be sure to sign up first for the Shangri-La guest rewards program - it's free and has some useful perks), the prices are fair given the great location near The Rocks and Circular Quay... More

Beautiful king room with a fabulous view of the Opera House. Bed and pillows were very comfortable. Friendly and efficient staff on check in.

Loved staying here. Service was wonderful & our room was so spacious & had everything we required. The location was awesome & central to The Rocks, Circular Quay & the city.

Stayed for one night as a treat for mother's day. Upon arrival, was not impressed with the entrance or the foyer area - have stayed in many 5 star hotels worldwide and for a 5 star hotel, this hotel is certainly lacking in that area. However the room was fantastic, had a view of harbour bridge and opera house and... More

This Chinese hotel group is known for their views and high standards around the world. I stayed with my wife for the week of Easter and Anzac Day before then mored central to the Westin for another. The views and location are just to die for while the service was absolutely fantastic. We stayed in the corner sweet with panoramic... More

i enjoyed staying at the Shangri-La Sydney. It has a good location in the Rocks near the harbour bridge, although rooms with darling harbour views are close to the eight lane road that goes over the bridge which can prove to be a bit noisy in the mornings. The service is excellent, breakfast good with extensive choice (although not cheap... More

Each time we return to the Shangri-La in our own city, it constantly reaffirms how consistently high in standards each part of the hotel is. We enjoyed the Mother's Day High Tea in the Lobby Lounge on this occasion and received par excellence service from Kevin, who was attentive, efficient and naturally friendly. The High Tea itself was exceptional value... More

I loooove this hotel. It offers 5 star service, the rooms are gorgeous and the view is sublime. Staff couldnt do enough for us during our stay. The room was spotless, had a tasteful design and bathroom was a decent size. The view is just fabulous. We were in a high floor room part of the horizon club and it... More