We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 219 Sydney hotels »

Swissotel Sydney

5.0 of 5
68 Market St, Sydney, New South Wales 2000, Australia (Formerly Merchant Court Hotel)  | 
Slideshow
Hotel amenities
Announcement
NEW MEETING SPACE
Ranked #33 of 219 hotels in Sydney
4.0 of 5 stars 710 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

710 reviews from our community

What travellers say about this hotel
  • Darling Harbour(31)
  • Star hotel(18)
  • Room service(16)
  • Circular quay(14)
  • Opera house(12)
  • Very nice(11)
  • Great location(10)
  • Queen Victoria Building(9)
  • Friendly and helpful(6)
  • Executive Lounge(5)
Traveller rating
    334
    210
    99
    42
    25
Only show reviews for Family (102) | Couples (273) | Business (128)
Date Rating
Kim F
Sydney, Australia
2 reviews
3 helpful votes
3 of 5 stars Reviewed 22 February 2012 NEW

We stayed at the Swissotel for our wedding anniversary. Good location. Great for shopping and not too far to walk to The Rocks or the Quay. The initial reception area off Market Street is strange and small but don't be fooled. You get in the lift and go to the 8th floor where the real reception is, and it looks... More

Was this review helpful? Yes
dsm1961
Sydney, Australia
Contributor
13 reviews
5 of 5 stars Reviewed 19 February 2012 NEW

Stayed in this hotel for the second time over the weekend - for an event also held at the property. As always, the size and style of the room delights, and the service (both at the function, and overall) is polshed, calm and professional in a way that Australian hotels seldom manage. We had many friends in house who had... More

Was this review helpful? Yes
Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
20 February 2012

Dear Guest, Warmest Regards from Swissôtel Sydney! It is a pleasure to read your review and to know that we were able to welcome you again. Do let me know when you are next in Sydney, as I hope to have the pleasure of thanking you in person. With best regards, Daniel Fueglister General Manager Swissotel Sydney 68 Market St... More

PJBSydney
Sydney
Reviewer
3 reviews
5 of 5 stars Reviewed 18 February 2012 NEW

Stayed at Swissotel last weekend and what a great experience. Could not fault any aspect of this hotel from the location to the impeccable service. I will be making . my first choice when in Sydney More

Was this review helpful? Yes
DickyKnees63
Adelaide
Contributor
14 reviews
7 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW

Had my first visit to this hotel recently while in Sydney on business. I was offered a balcony room which certainly got things off to a good start. Very comfortable and spacious room with quality amenities. Enjoyed the view across Darling Harbour. Breakfast was a well presented affair though no-one came to my table to offer coffee. Location is handy... More

Was this review helpful? Yes
Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
20 February 2012

Dear Guest, What a pleasure to welcome you to Swissôtel Sydney! I am pleased you enjoyed your first experience with us and thank you for your valuable feedback. My apologies for the service you experienced at breakfast and please allow me to address this with our Food & Beverage Manager for improvement. Thank you again and I hope to welcome... More

TomG1234
Manila, Philippines
Contributor
14 reviews
6 helpful votes
3 of 5 stars Reviewed 17 February 2012 NEW

This hotel has a great location in the Sydney CBD shopping district. I've stayed here several times on business trips. The rooms are modern (though beginning to show some signs of age); the gym is small with limited facilities. In the past 12-18 months it feels like the hotel's clientele/focus has shifted from being a business hotel to catering for... More

Was this review helpful? Yes
StevoDevo45
Sydney, Australia
1 review
3 of 5 stars Reviewed 15 February 2012

Not a bad hotel but not 5 star quality. More like a middle range flat 4 star. It's misleading to advertise it as 5 star. More

Was this review helpful? Yes
Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
16 February 2012

Dear Guest, Greetings from Swissôtel Sydney! Your feedback and satisfaction is truly important to me and I hope to be able to better understand your experience. Please feel free to contact me directly via email so that we may review your feedback for improvement. I would look forward to hearing from you dear guest and wish you a lovely day... More

bluebiker
Auckland, New Zealand
2 reviews
1 helpful vote
4 of 5 stars Reviewed 14 February 2012

The hotel is in an excellent location being situated right in the centre of the Sydney shopping district and less than 200 meters or so from the St James train station, which is on the airport. Line. The St James station has a lift (elevator) so bags are not a problem. The hotel is located within walking distance to Circular... More

Was this review helpful? Yes
Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
16 February 2012

Dear Guest, Warmest regards from Swissôtel Sydney and I hope this finds you well! It is a pleasure to see you enjoyed your stay and I appreciate your genuine support. Do let me know if you require assistance in the future and please let me know when you are next in Sydney! Thank you again and kindest regards, Daniel Fueglister... More

fstech
Central Coast
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 13 February 2012

We chose the Swissotel because of its location to the State Theatre. On arrival, we were upgraded from a king bed suite to a 2 double bed suite with access to the Executive Club and we loved the "happy hour" which included food and beverages in the Executive Lounge which was overseen by a lovely and helpful hostess. Being right... More

Was this review helpful? Yes
Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
16 February 2012

Dear Guest, Greetings from the entire team and thank you for sharing your review. I am so pleased this was your home away from home and it seems as though you enjoyed a leisurely and relaxing visit to Sydney. Thank you again dear guest and of course please let me know if you need anything. I hope to personally welcome... More

Caitlin C
Brisbane, Australia
1 review
5 of 5 stars Reviewed 13 February 2012

I stayed at this hotel during a recent weekend personal trip to Sydney - I found it excellent. I am a female in my early 20s and felt very safe in the hotel. It was very clean and stylish. I did not meet one rude member of staff, they were all brilliant - particularly the ladies in the Day Spa.... More

Was this review helpful? Yes
Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
16 February 2012

Dear Guest, Greetings and thank you for choosing to stay with us at Swissôtel Sydney! I am so pleased you enjoyed our new look, feeling comfortable and secure in our care. We look forward to welcoming you again and I hope to make your acquaintance on your next stay! Sincerely, Daniel Fueglister General Manager Swissôtel Sydney 68 Market St Sydney... More

kristy d
Wyong, Australia
1 review
3 of 5 stars Reviewed 12 February 2012

2 night stay, was bought as a secret hotel special. Staff were very friendly, great location. Mattress was so hard and uncomfortable! woke up several times with back pain. the room had big bathroom but overall the room wasnt 5 star quality. If you choose to valet park, it costs extra for each night even if your car wasnt taken... More

Was this review helpful? Yes
Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
16 February 2012

Dear Guest, Greetings from Swissôtel Sydney! I apologise for your discomfort and am sorry we were unable to provide you with a great service experience. Please do contact me directly via email and I will personally ensure you are comfortable and cared for on your next visit to Sydney. I hope to hear from you dear guest and thank you... More

Travellers who viewed Swissotel Sydney also viewed

Radisson Blu Plaza Hotel Sydney
4.5 of 5 stars 556 Reviews
Sydney, New South Wales
CHECK RATES! ABS:HotelCheckRates-d256629?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Sydney
4 of 5 stars 876 Reviews
Sydney, New South Wales
CHECK RATES! ABS:HotelCheckRates-d255650?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Westin Sydney
4.5 of 5 stars 710 Reviews
Sydney, New South Wales
CHECK RATES! ABS:HotelCheckRates-d256659?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 219 hotels in Sydney, ranked by popularity »

Been to Swissotel Sydney? Share your experiences!

Write a Review Add Photos Add Videos

Swissotel Sydney Also Known As

  • Swissotel Hotel Sydney
  • Sydney Swissotel Hotel
Address: 68 Market St, Sydney, New South Wales 2000, Australia (Formerly Merchant Court Hotel)

Is Swissotel Sydney your business?

  • Manage your listing
Swissotel Sydney
Show the lowest price for this hotel* (from our partners)
CHECK RATES!