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Mercure Sydney

4.0 of 5
818-820 George Street, Sydney, New South Wales 2000, Australia
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Mercure Sydney
Ranked #50 of 189 hotels in Sydney
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2,339 reviews from our community

Traveller rating
    585
    1,127
    471
    101
    55
See reviews for
Families
638
 
Couples
757
 
Solo
338
 
Business
431
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

We love this place for it's easy access to the city - shopping, meals and the sights! The restaurant at the hotel is good too, and Dickson Street close by. It is a different side of town to the harbour but it is so easy to stay here.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

A TripAdvisor Member
4 of 5 stars Reviewed 24 May 2013 NEW

I am very impressed with the Mercure at George, staff are helpful, rooms are clean, nice and quiet and great location to the city. I feel very comfortable staying at the Hotel. I will come back to stay at this hotel. I especially like the access to the heated pool and sauna.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Gundagai, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2013 NEW

We stopped at the Mercure because of its location to Central Station. Room was adequate but my husband has sleep apnoea and there is no power point near the bed. Fortunately we had an extension cord. The dining experience left a lot to be desired. The service was slow and I was given a hot bottle of white wine with... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Melbourne
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

This was my second stay at the mercure within the space of a few weeks. Although i was lucky enough to have the same room and was served by fantastic staff at both reception & in the breakfast restaurant.... unfortunately above my room there were definate refurb or maintenance works going on all day & for me after walking all... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

GregBrady, General Manager at Mercure Sydney, responded to this review
24 May 2013

Dear guest, Thank you for your review, glad to hear that you would recommend our hotel. I would like to apologize for any noise complaints you might have had during your stay. We are indeed currently undertaking renovations, therefore my sincerest apologies. We look forward to welcoming you back to the Mercure Sydney again soon. Kind regards Greg Brady General... More

Scottsdale, Arizona
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Excellent location central city next to main train station. Modern high rise hotel. We had an upper floor room recently updated. The surprise in this very nicely decorated refurbished room, was the complete lack of storage, other than a small closet. Staying for three nights, we would have liked a few drawers, maybe a small dresser, to unpack our suit... More

Was this review helpful? Yes 1
GregBrady, General Manager at Mercure Sydney, responded to this review
24 May 2013

Dear guest, Thank you for your review, glad to hear that you enjoyed your stay at Mercure Sydney. I was pleased to hear that you found our concierge's service to be good. We look forward to welcoming you back to the Mercure Sydney again soon. Kind regards Greg Brady General Manager More

Port Sorell, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

This booking was shared with friends in possession of Accor Plus, so this may colour my review. Small but adequate rooms, freshly updated, although the Cadbury purple made me wonder? Large and comfortable bed. Very reasonable bar fridge rates, view was interesting, of local residences, apartment blocks and buildings being erected. This was actually very entertaining, and the location above... More

Was this review helpful? Yes 1
See 6 more reviews by Yvonne7307 for Sydney
GregBrady, General Manager at Mercure Sydney, responded to this review
24 May 2013

Dear guest, Thank you for your review, glad to hear that you found our hotel to be of good value for your money. I was pleased to hear that you our beds and our location. We look forward to welcoming you back to the Mercure Sydney again soon. Kind regards Greg Brady General Manager More

Mumbai, Maharashtra, India
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 May 2013

Good hotel,amazing location,good sized rooms,clean. View from the window was not too good as they said they did not have 2 bedded rooms which had a city view.It really did not matter as we were out throughout the day checking out the city. Hotel well connected through all modes of transport. Swimming pool on the topmost floor was an amazing... More

Was this review helpful? Yes 1
See 2 more reviews by Nita_Menezes for Sydney
GregBrady, General Manager at Mercure Sydney, responded to this review
19 May 2013

Dear guest, Thank you for your review, glad to hear that you enjoyed your stay at Mercure Sydney. I was pleased to hear that enjoyed our pool and our location. We look forward to welcoming you back to the Mercure Sydney again soon. Kind regards Greg Brady General Manager More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013

I was with my family just for 2 nights from 14th to 16th may 2013. We had an awesome stay. We upgraded ourself to a room which had city view. The view was though quiet ok but the room was big and awesome. Service was good with friendly staff . Will come back again and also recomend others abt this... More

Was this review helpful? Yes 1
GregBrady, General Manager at Mercure Sydney, responded to this review
19 May 2013

Dear guest, Thank you for your review, glad to hear that you would stay with us again. I was pleased to hear that you enjoyed your stay and would recommend us to others. We look forward to welcoming you back to the Mercure Sydney again soon. Kind regards Greg Brady General Manager More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 May 2013

Wonderful location, great for getting around. We had a twin room on the 6th floor facing south which was very quiet, great for sleeping. The room was clean but we found it a bit on the small side, not a lot of storage. Luggage rack was inside the wardrobe which was a bit awkward. Comfy beds, pillows etc. All staff... More

Was this review helpful? Yes 1
GregBrady, General Manager at Mercure Sydney, responded to this review
19 May 2013

Dear guest, Thank you for your review, glad to hear that you value our service so much. I was pleased to hear that you enjoyed our restaurant and our staff's service. We look forward to welcoming you back to the Mercure Sydney again soon. Kind regards Greg Brady General Manager More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

I found this Hotel on the net offered at a discount rate and was totally amazed at my room .It was a good sized one bed room apartment with a dining table and the most spectacular city views.I was surrounded by lights, could even see the water.It had a delivery menu in the modern kitchen and i enjoyed the best... More

Was this review helpful? Yes 1
GregBrady, General Manager at Mercure Sydney, responded to this review
19 May 2013

Dear guest, Thank you for your review, glad to hear that you would stay with us again. I was pleased to hear that you enjoyed our rooms and found our staff to be helpful. We look forward to welcoming you back to the Mercure Sydney again soon. Kind regards Greg Brady General Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Central station(165)
  • Darling Harbour(97)
  • Great location(74)
  • Very good(66)
  • Room service(60)
  • Public transport(36)
  • Buffet breakfast(36)
  • China town(27)
  • Short walk(26)
  • Friendly and helpful(24)

Additional Information about Mercure Sydney

Address: 818-820 George Street, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotels in Sydney
#39 Business Hotels in Sydney
#45 Luxury Hotels in Sydney
Price range (per night): S$182 - 372
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors , these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more   less 
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Also Known As:
Mercure Sydney Hotel Sydney
Mercure Sydney Hotel
Accor Sydney

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Mercure Sydney
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