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Stamford Plaza Sydney Airport

4.0 of 5
Corner O'Riordan & Robey Streets, Sydney, New South Wales 2020, Australia
Hotel amenities
Stamford Plaza Sydney Airport
Ranked #75 of 209 hotels in Sydney
3.5 of 5 stars 354 Reviews
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354 reviews from our community

Traveller rating
    65
    136
    99
    27
    27
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Families
58
 
Couples
126
 
Solo
41
 
Business
84
 
What travellers say
  • Room service(14)
  • Domestic terminal(13)
  • Very good(10)
  • Next morning(7)
  • Staff were friendly(5)
Date Rating
1 review
3 of 5 stars Reviewed 1 June 2012 NEW via mobile

We arrived back in Australia from Fiji, a flight from hell! I presented my loyalty club voucher, and card and checked in, we were given a room on the 10th floor, extremely nice, recently refurbished. We had just unpacked and started to chill and ordered room service. I received a call telling us we were to be moved to the... More

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Amstelveen, The Netherlands
Top Contributor
116 reviews 116 reviews
Reviews in 100 cities Reviews in 100 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

Right next to the domestic airport (walking distance). Great staff and convenient check-in and check-out. Wonderful room (with airport view but couldn't hear much noise), very comfortable beds, nice HD TV, fridge, big bathroom. Curtains made it nice and dark at night. Hotel has one restaurant and one bar with food. We used room service and all had a great... More

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Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 25 May 2012
1
person found this review helpful

Service fantastic as always. Reservations staff were very helpful when our plans changed (thank you Tanizur). Staff were cheerful and we felt looked after from the moment we arrived. Room was clean and spacious and very quiet. One of the most comfortable beds I have ever encountered in a hotel. Shuttle transport to the airport is very convenient (and relatively... More

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BenNesbitt, Manager at Stamford Plaza Sydney Airport, responded to this review
27 May 2012

Thanks for posting a review! And what a review it was! I have passed on your feedback in person to Tanizur, and shared it with the wider hotel team- he is certainly one of our most professional and passionate team members delivering 'excellence in every sense'- we're very proud of him! We very much look forward to welcoming you back... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012

Hi, We have stayed here on a few occasions when we have an early flight. The hotel seems to be getting a little tired decor wise. Service was fine but could have been better. Room was clean and large and had everything we needed. Previously we did not have to pay $6 each way for a shuttle service, this time... More

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BenNesbitt, Manager at Stamford Plaza Sydney Airport, responded to this review
23 May 2012

Thanks for posting a review! Great news- we are currently in the process of refurbishing each and every one of our guest rooms, because we agree the 'decor is a little tired'... We very much look forward to welcoming you back to the refurbished Stamford Plaza Sydney Airport later in the year. See you then, Ben Nesbitt Rooms Division Manager... More

Epsom, UK
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 20 May 2012

Chose this hotel due to proximity of airport and my office. Arrived very early (6am) and was pleasantly surprised to find that the room was ready and I didn't get charged a day rate. Reception staff helpful & friendly. Room / bathroom good size, comfy bed etc. Wifi not free and the charges are exorbitant so didn't bother. Gym functional,... More

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BenNesbitt, Manager at Stamford Plaza Sydney Airport, responded to this review
22 May 2012

Thanks for posting a review! Great to read our Reception team were 'helpful and friendly' but I have forwarded your review to our Food & Beverage Manager, Raja Maniam and our Area Executive Chef Sunny Sia for consideration. I know they share my disappointment in your last comment regarding 'staff that actually want to serve you' and I know they... More

Brisbane, Australia
1 review
2 of 5 stars Reviewed 20 May 2012

Booked a "free upgrade to deluxe room & late 1pm checkout" via a promotion online. On arrival at the hotel was told no deluxe rooms were available with 2x beds. Instead we would be downgraded for no cost (they had a little chuckle when saying that). Wasn't a big deal breaker for me.. these things happen.. however they put us... More

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BenNesbitt, Manager at Stamford Plaza Sydney Airport, responded to this review
22 May 2012

Thanks for posting a review! I absolutely agree with your comments surrounding guest service, reservation accuracy, problem resolution and our overall approach to our rooms refurbishment, and agree this is not up to the standard of service one expects from a Stamford Plaza hotel. I have used your review as a training tool for our Front Office team, particularly during... More

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4 of 5 stars Reviewed 20 May 2012

Booked the Stamford online for an overnight break after a long haul flight from the UK. We had a domestic flight home the next day and wanted to be close to the terminal. Stamford was probably close enough to walk to the domestic terminal, although we paid $6 each for a rather tatty old shuttle bus. Check in friendly and... More

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BenNesbitt, Manager at Stamford Plaza Sydney Airport, responded to this review
22 May 2012

Thanks for posting a review! We can't really argue with your last line- "excellent airport hotel with great service and very comfortable rooms", and we very much look forward to welcoming you back to the hotel again soon. Kind Regards, Ben Nesbitt Rooms Division Manager Stamford Plaza Sydney Airport More

Perth, Western Australia
Senior Contributor
40 reviews 40 reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 19 May 2012

The Stanford is a good choice of hotel if you are looking for accommodation in near proximity to Sydney Airport. It is in walking distance of the domestic terminals (albeit that if you are carrying a few bags you would be better off catching a shuttle bus or a taxi). The hotel is reasonably well appointed. The rooms are large... More

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BenNesbitt, Manager at Stamford Plaza Sydney Airport, responded to this review
22 May 2012

Thanks for posting a review! We are glad you enjoyed the hotel room facilities at Stamford Plaza Sydney Airport, and in fact, we are in the process of a Rooms Refurbishment due for completion later in the year- so we look forward to your next stay with us, in an even better equipped hotel! I appreciate you comments surrounding Food... More

Wirral UK
Top Contributor
123 reviews 123 reviews
Reviews in 80 cities Reviews in 80 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 19 May 2012

We have stayed in many airport hotels - most are fairly bland, but are useful for their proximity to the terminals. The Stamford is different. From the outside it looks like a business building, but inside it has the feel of a country house hotel. There is a quality and individual feel to the place, but still with the convenience... More

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See 7 more reviews by NeilandBarbara for Sydney
BenNesbitt, Manager at Stamford Plaza Sydney Airport, responded to this review
22 May 2012

Thanks for posting a review! (We notice you've posted 121 others on Trip Advisor- wow, great effort!) And thanks for issuing us such a glowing review, from such an experienced traveller and review- these mean the most to us- when we get it right with seasoned and professional travellers! We look forward to hosting you on your next Australian Holiday!... More

Newcastle, Australia
Senior Contributor
32 reviews 32 reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 May 2012

Stayed overnight prior to domestic flight out. Chech in was easy and front desk staff were very accommodating. Asked us if we intended on dining at the hotel, we said yes and then he explained about the various options. Also checked to see if we required the shuttle service which we did and promptly booked our seats. Rooms were spacious... More

Was this review helpful? Yes
BenNesbitt, Manager at Stamford Plaza Sydney Airport, responded to this review
22 May 2012

Thanks for posting a review! And we can't ask for a review any better then the one you've written! I've shared your review with the Front Office team to ensure we are replicating your experience each and every time a guest checks into our hotel. We look forward to seeing you again soon, Kind Regards, Ben Nesbitt Rooms Division Manager... More

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Additional Information about Stamford Plaza Sydney Airport

  • Stamford Plaza Hotel Sydney
Address: Corner O'Riordan & Robey Streets, Sydney, New South Wales 2020, Australia
Price range (per night):* S$238 - 357

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Stamford Plaza Sydney Airport
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