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The Westin Sydney Reviews

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The Westin Sydney

5.0 of 5
1 Martin Place, Sydney, New South Wales 2000, Australia
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The Westin Sydney
401 traveller photos
Ranked #16 of 189 hotels in Sydney
4.5 of 5 stars 1248 Reviews
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1,248 reviews from our community

Traveller rating
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Families
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Beautiful building, handy to everything”
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

I stayed in a beautiful room on the first floor, was honestly stunned with the beauty of walking into a room with very tall double doors on all sides - one into the huge walkin wardrobe, one into the bathroom (with separate glass doors again, to a shower, and a toilet) and the third to bedroom / open living area.... More

Was this review helpful? Yes 1
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
22 May 2013

Dear Kimmylousie73 Thank you for sharing your review following your recent stay at The Westin Sydney. We are delighted you were comfortable in one of our unique Heritage rooms located in the former General Post Office wing of our hotel. We are pleased you could take advantage of the SuperFoodsRX buffet breakfast in Mosaic Restaurant and look forward to welcoming... More

Hythe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great central CBD holiday base”
5 of 5 stars Reviewed 17 May 2013 NEW

This was our second stay at the Westin in the CBD following a similar trip last year. We came back for the reasons we loved it the first time. The rooms are great and a better size than some of the other premium Sydney hotels, the bathrooms are great but the best room feature is definitely the bed. You are... More

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See 2 more reviews by Yogi_Surrey for Sydney
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
22 May 2013

Dear Yogi_Surrey Thank you for sharing your comments following another stay at The Westin Sydney. We are pleased you could enjoy a restful night sleep in our signature Westin Heavenly® Bed and begin the day well nourished following the SuperFoodsRX breakfast in Mosaic. We are delighted our associates took great care of you and look forward to welcoming you back... More

Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Good choice”
5 of 5 stars Reviewed 16 May 2013

I recently visited Sydney to attend a conference. The organizers chose the Westin for the attendees. It was a good choice and not just because due to convenience. This hotel is well-constructed and well run. I emailed ahead due to some confusion with reservations, noting that I would like an early check in. The hotel go right back to me,... More

Was this review helpful? Yes 1
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
22 May 2013

Dear GuillermoAngel We are appreciative of your review and delighted you had an enjoyable stay at The Westin Sydney. We are pleased our associates were of service to you and could assist in making your stay memorable. Thank you for your recommendation and we look forward to welcoming you back again in the future. Kind regards Mark Burns General Manager More

Malmo, Sweden
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Fantastic experience”
5 of 5 stars Reviewed 16 May 2013

Stayed here on a business trip back in April 2013. Upon walking to the Starwood counter, my status was instantly recognised and the service provided was superb - thorough and courteous. The rooms were all well appointed and the location is excellent, just a couple of minutes stroll to the nearest train station. We also took the taxi a lot... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
22 May 2013

Dear lakecomo28 Thank you for sharing your review following a recent stay at The Westin Sydney. We are pleased you were comfortable in our care and delighted you enjoyed our Mosaic Lunch Plate. Thank you for your recommendation and we look forward to welcoming you back again when you are next in Sydney. Kind regards Mark Burns General Manager More

Newcastle, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“A Grand Design, but just a standard big hotel really”
4 of 5 stars Reviewed 15 May 2013

While this Hotel is absolutely outstanding in terms of architecture, the offering is nothing more than you would expect from any large corporate hotel provider. The service was good, but not necessarily done with a smile. It is a very big hotel which caters for the corporate traveler mostly, and this is reflected in the efficiency of the service provided.... More

Was this review helpful? Yes
See 3 more reviews by Trevor S for Sydney
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
22 May 2013

Dear Trevor S Thank you for sharing your comments following your recent stay at The Westin Sydney. We are pleased you had an enjoyable stay however are disappointed that we did not exceed your expectations on this occasion. We do hope to have the opportunity to welcome you back and restore your faith in our hospitality. Kind regards Mark Burns... More

Taipei, Taiwan
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
“centre of cbd”
4 of 5 stars Reviewed 15 May 2013

stayed march 2012. luxury business hotel. rooms plush and the building had character. lobby check-in area/orientation was abit odd as the building is shared with an investment bank office and underground (nice) food court/bar. room service was good. location is great if you want to stay within the cbd. this hotel is in the heart of the cbd, close to... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
22 May 2013

Dear Yvonne K We are appreciative of your review following a recent stay at The Westin Sydney and are pleased you could take advantage of our central location to explore the city. We trust you were comfortable in our care and do hope to welcome you back again soon. Kind regards Mark Burns General Manager More

Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Nice hotel, atmosphere and location.”
4 of 5 stars Reviewed 15 May 2013

I staying at this hotel while in Sydney for work. I had previously lived in Sydney for many years and personally never had been a big fan of the CBD (biz district where the hotel is located) as i think other areas have more character. However it is without doubt very central and walking distance to many great places, opera... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
22 May 2013

Dear tomdelre Thank you for sharing your comments following your stay at The Westin Sydney. We are pleased you found our central location convenient and delighted our building design is to your taste. We look forward to welcoming you back when you are next in Sydney. Kind regards Mark Burns General Manager More

Shenzhen, China
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great hotel in an excellent location - Only wish I had more time...”
5 of 5 stars Reviewed 13 May 2013

I had a 13 hour layover in Sydney that had me staying there overnight, so I popped into the Westin for a short stay. It was a fantastic hotel. It was well situated in the downtown area, just a short walk from the harbor, opera house, bridge, etc... Check in was a breeze, as was checking out the next morning.... More

Was this review helpful? Yes 1
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
15 May 2013

Dear brendanlk Thank you for sharing your comments following your overnight stay at The Westin Sydney. We are pleased to have provided a sanctuary for you to recharge and depart well rested for your next journey. We look forward to welcoming you back when you are next in Sydney. Kind regards Mark Burns General Manager More

Newcastle, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great service”
4 of 5 stars Reviewed 13 May 2013

The Westin Sydney stands up to the five star rating in all aspects. From the greeting at the front door to smiling, helpful assistance of all the staff, and the comfort and cleanliness of the rooms. Central location within easy walking distance to most attractions. Worth the extra, value for money

Was this review helpful? Yes 1
See 5 more reviews by Ziggy R for Sydney
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
15 May 2013

Dear Ziggy R Thank you for sharing your comments following your recent stay at The Westin Sydney. We are delighted you were comfortable in our care and pleased you could take advantage of our central location. We look forward to welcoming you back again soon. Kind regards Mark Burns General Manager More

Canberra, Australian Capital Territory, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Great breakfast and location, everything else a bit sterile...”
4 of 5 stars Reviewed 13 May 2013

I love staying at the Westin Sydney. It has a great location and a fantastic breakfast buffet, but the rooms and everything else about it is a little too cold and calculated. It would seem that the target clientele is the well heeled business traveler or cashed up tourist, because there is very little to offer that is good value.... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review
15 May 2013

Dear Justin T Thank you for sharing your comments following your recent stay with us. We are pleased you enjoy staying at The Westin Sydney however are disappointed that you don’t find our hotel to be welcoming to all. We do hope to have the opportunity to welcome you back again soon to restore your faith in our hospitality. Kind... More

 
 
The Westin Sydney
The Westin Sydney
4.5 of 5 stars 1,248 reviews
Enter dates 1 night 2 nights
 
 
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Additional Information about The Westin Sydney

Also Known As:
Westin Sydney Hotel
Westin Sydney Hotel Sydney
Westin Sydney
Sydney Westin
Address: 1 Martin Place, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Sydney
#9 Business Hotels in Sydney
#14 Family Hotels in Sydney
#15 Luxury Hotels in Sydney
Price range (per night): S$273 - 530
Hotel Class:5 star (5*)
Reservation Options:
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The Westin Sydney
1 Martin Place
Sydney, New South Wales 2000
Australia
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