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Pensione Hotel Sydney - by 8Hotels

3.5 of 5
631 - 635 George St, Sydney, New South Wales 2000, Australia (Chinatown)
Hotel amenities
Pensione Hotel Sydney - by 8Hotels
Ranked #72 of 189 hotels in Sydney
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367 reviews from our community

Traveller rating
    71
    138
    76
    44
    38
See reviews for
Families
44
 
Couples
111
 
Solo
66
 
Business
39
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 May 2013 NEW

We stayed at this hotel for a night. Staffs were very helpful and room was satisfactory. Location is very convenient as jst a few steps from the pickup point for Sydney Tourist Free Shuttle & located at central of CBD.

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Melbourne, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

If 8 Hotels isn't Australia's coolest small hotel group, I'm dying to see who is!? Pensione Sydney is almost as good as Pensione Melbourne (except, clearly it's in Sydney) I must first state, I like little hotel rooms, I don't want any excuse to hang around a hotel room while on holiday. Having said that, I love stylish, well thought... More

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Pensione_Hotel, Pensione Team at Pensione Hotel Sydney - by 8Hotels, responded to this review
6 May 2013

If you aren't the coolest Trip Advisor reviewer of the year, I don't know who is michaelcourtenay! Thank you so much for you honest and charming review, it was a delight to read! Please contact me directly next time you are in Sydney so I can ensure your next stay is just as wonderful as the previous. More

1 review
4 of 5 stars Reviewed 4 May 2013 via mobile

This hotel is value for money.. Close to restaurants.. Public transport..walk to Sydney sites.. I much prefer to stay in small hotels like the pensione hotel than the larger hotels much more personal & you aren't paying fir high overheads..will defiantly staying there again as well as any of their other hotels

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Pensione_Hotel, Reception Team at Pensione Hotel Sydney - by 8Hotels, responded to this review
6 May 2013

Dear Ourtravelz, Thank you for taking the time to provide us with your review. It is so pleasing to read that you enjoyed your recent stay with us. We always look after our return guests and guarantee best rates. Similarly, if you are travelling to other locations throughout Australia, Bali and Paris and would like me to make inquiries with... More

Perth, Australia
1 review
5 of 5 stars Reviewed 27 April 2013

The Pensione Hotel in Sydney delivers exactly what it promises, and then gives you just a little bit more for good measure. I had booked one of the petite rooms, which was cosy as the name suggests but was clean and neat and exactly what I'd paid for - no complaints. After a minor request could not be resolved by... More

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Pensione_Hotel, Manager at Pensione Hotel Sydney - by 8Hotels, responded to this review
28 April 2013

Dear Claire C, I would like to apologise for there being an issue with the bed in the first place, however thrilled to read that the team was able to find you an alternative solution that was equally, if not more comfortable than the last. While only a small team at the Pensione, we do pride ourselves on the service... More

Tugun, Australia
1 review
5 of 5 stars Reviewed 26 April 2013

My Room was just delightful. Not large but more than enough room. The bed was clean and comfortable. Pillows great. The room was all fresh and re-furbished. Looked great. Service was excellent and the people lovely. Will stay again for sure xxx Samantha

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Pensione_Hotel, Manager at Pensione Hotel Sydney - by 8Hotels, responded to this review
28 April 2013

Dear SamanthaTravels77, We are so delighted you enjoyed your stay with us and it was out pleasure to look after you. Please do not hesitate to contact us directly next time you are in Sydney as we would love to welcome you back. Thank you for taking the time to write a review! More

Adelaide, South Australia, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 April 2013

You get what you pay for with the Pensione. It's well located. the petite rooms are very small but ideal for a single person. The bed is comfortable, bathroom clean and functional and it basically meets the basic needs of a quick visit to Sydney on the cheap. the staff were also very friendly.

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PensioneSydney, Front Office Manager at Pensione Hotel Sydney - by 8Hotels, responded to this review
25 April 2013

Dear Dania V, Thank you for taking the time to provide us with your feedback. It is always great to see when a guest enjoys their stay at the Pensione, so please ensure you contact us directly next time you are in Sydney as we love to see familiar faces! sydney@pensione.com.au More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 April 2013 via mobile

The negative reviews of this place miss the point. This is NOT the Hyatt or the Shangri-La, but it does not profess to be. If you want a luxury experience, with the cost that entails, don't stay here. But if you want an adequate, clean bed in the centre of town for a very low price, near transport to everywhere,... More

Was this review helpful? Yes 2
PensioneSydney, Front Office Manager at Pensione Hotel Sydney - by 8Hotels, responded to this review
25 April 2013

Dear Athol M, Thank you for your kind review! We are so pleased to see our location, hotel and team were able to meet your expectations and very much look forward to welcoming you back to the Pensione Hotel Sydney! We love to look after our return guests, please feel free to contact us directly next time you are travelling... More

Prestatyn, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 April 2013

Dont know where to start really.Whether its the misleading title (its just an overpriced hostel with its frayed furnishings and lamentable lack of facility) to its astonishing payment policy which would have left my wife and i quite penniless if we hadnt had access to other funds (so please those on limited budgets beware). What really rankled though is the... More

Was this review helpful? Yes 1
PensioneSydney, Front Office Manager at Pensione Hotel Sydney - by 8Hotels, responded to this review
18 April 2013

Dear gravesend58, Thank you for your feedback. I would like to sincerely apologise for your stay falling short of expectations due to all aspects from your feedback received. It is disappointing to see such feedback and I would be extremely grateful if you could contact me directly to explain a little more on this thus allowing us to rectify the... More

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8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 14 April 2013

Well after having quite a bit of difficulty actually finding it, VERY poorly signed, thank goodness for the kind 'Griffin' who navigated me on the phone. In a bit of a state when finally finding it, Griffin very kindly upgraded us once he saw my daughter was quite young, stating our original room would be quite noisy. The lift and... More

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PensioneSydney, Front Office Manager at Pensione Hotel Sydney - by 8Hotels, responded to this review
15 April 2013

Dear Maikalsie, Thank you for taking the time to provide us with your feedback, and I am very sorry to hear that the Pensione did not meet your expectations. I completely understand your concerns about the carpet in reception and you will be pleased to know that we are in the process of having it replaced. Thank you for your... More

Petaling Jaya, Malaysia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 10 April 2013

It's a decent small hotel for backpackers. At first we got confuse with the hotel entrance, but it's just a tiny issue. The staffs are friendly and helpful when we asked about the surrounding attractions. The double room is just nice to fit in 2 adults and definitely not quite suitable for family with children. It can be quite cramp... More

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PensioneSydney, Front Office Manager at Pensione Hotel Sydney - by 8Hotels, responded to this review
15 April 2013

Dear Willee_L, Thank you for taking the time to provide us with your feedback, I’m pleased to see you enjoyed your stay. As you mention, the petite rooms are quite cozy and perfect for a night away, but we also have lots more to offer! Our Deluxe Double, Triple and even family rooms can accommodate up to 6 people so... More

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Additional Information about Pensione Hotel Sydney - by 8Hotels

Also Known As:
Pensione Hotel Sydney - By 8
Pensione Hotel Sydney - By 8 Sydney
Sydney Pensione Hotel
Address: 631 - 635 George St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Chinatown
Amenities:
Bar/Lounge Kitchenette Wheelchair access
Hotel Style:
Ranked #72 of 189 hotels in Sydney
Price range (per night): S$144 - 341
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in the heart of Sydney’s entertainment and theatre district, the Pensione Hotel Sydney is centrally located and like no other. Set behind a beautiful Heritage-listed façade, the Pensione Hotel offers boutique interiors, breathtaking hospitality and incomparable value for money. Featuring all the desired hotel amenities, with warm and inviting staff that have a great knowledge of the local area, the Pensione is perfectly suited as a base to explore Sydney. ... more   less 
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Pensione Hotel Sydney - by 8Hotels
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