The rooms in this hotel are not very spacious. They were however clean. We were put in a room with ensuite designed for a wheelchair, only problem with that was we needed rubber boots to walk around the bathroom after having a shower. My parents were in a twin room and that was very small $240 a night?? The best...
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Do not stay here if you like hot water and service from the staff.
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Dear Owen,
Thank you very much for taking the time to provide your feedback, we do appreciate all feedback we receive as it helps us to continually improve our service and standards.
I understand that on the night of your stay we experienced problems with our hot water around midnight, I would like to sincerely apologise for the inconvenience that...
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My husband and I stayed here early feb on a monday night. we booked a deluxe double which we found to be simple and perfect for us. the room was cosy, clean and modern and the hotel had an arrival note on our bed congratulating us on our anniversary. i found this to be a thoughtful personal touch. The staff...
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Dear Michelle767676,
Thank you for taking the time to share your experience at the Pensione Hotel with us all, we are thrilled that you enjoyed your stay.
Here at the Pensione Hotel we strive to provide friendly and professional service at all times and we love treating each of our guests with little personalised touches! We are pleased that you...
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The staff were brilliant and consistently helpful and happy to oblige !They are the hotel finest assets.
However the owners need to spend a little money to make huge improvements.
!.Bedside tables and lamps
2 small shelves in bathroom near vanity
3 larger tabletop shelf near fridge
Also the washing machines need to be cleaned out the reek of stale...
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Dear zahnleitercollins,
Thank you very much for taking the time to share your recent experience at the Pensione Hotel with us, we really appreciate your comments!
Thank you for your kind words about our staff, I will be sure to pass on your comments to them all. We also love Fitness First in Park Street! It is a great gym...
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I booked a double room to stay for 2 nights. When we arrived and were directed to our room by h friendly staff member only to walk in to a VERY Petite double which was not what i booked with a old analouge TV. When i questiond this i was told that only the more expensive rooms had LCD TVs...
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As a budget hotel, good value. Near Chinatown, some distance from the major city locations and harbour; you will need to use buses and suburbion trains. Breakfasts are box meals obtainable from reception but plenty of places to eat simply within walking distance. Clean and reasonable shower room. Laundry facilities plus a nice sitting area with simple cooking facilities.
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Dear CaptainRN,
Thanks so much for sharing your recent experience here at the Pensione Hotel with us all!
We are delighted that you enjoyed you stay with us, we certainly do have a fantastic location and it is great to hear that you were able to make the most of it during your stay. Our guest lounge with internet, laundry...
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Staff were very accommodating and friendly. The hotel is situated in a good location and kept very clean. The room was on the smaller side but had everything I needed and was very reasonable for the price I paid. It is now my hotel of choice for my regular trips to Sydney.
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Dear Chrissy L,
I would like to thank you for your lovely feedback, we certainly appreciate getting all feedback and it is great to hear that you had a great time at our hotel! We certainly try to ensure that all of our guests are comfortable and happy here at the Pensione Hotel.
Our staff and location are indeed some...
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This is a hard review to make because I can't find fault in the hotel but I can find fault in the nightclub downstairs. The hotel itself is brilliant, really clean, gorgeous decor, helpful friendly staff, amazing location and great value for money. The one catch is the 'doof doof' music from the nightclub downstairs that made sleeping difficult. We...
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Dear AmyBugs,
Thank you for taking the time to provide us with your valuable feedback and for your kind comments in relation to the hotel. We certainly pride ourselves on offering beautifully clean and comfortable accommodation as well as friendly service and I am thrilled that you experienced this.
In relation to your comments regarding noise, my sincerest apologies for...
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Its an old building, done up all nice and new with a kinda of homey feel still. The room was nice and clean, a little tight for space but we didnt really spend much time in the room. Good location in the City and close to the airport.
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Dear sexysarah23,
Thank you very much for your helpful review.
You may be interested to know that the building which the Pensione currently resides in has heritage foundations and dates back to the 1800’s! We definitely try and make it feel as homely as possible for each and everyone of our guests.
Our great location is certainly one of our...
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This hotel ticked all my boxes - cheap, clean, comfy beds and a convenient location near Darling Harbour and Chinatown, a 5 min walk from Central Station to take advantage of the airport train and 30 seconds walk from the free city circular shuttle bus. Rooms were clean and beds very comfy but a couple of tiny touches would have...
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Dear BritInAus,
Thank you for taking the time to write such a great review.
We certainly agree with each of the positive aspects which you have pointed out in your review and are delighted that you were able to enjoy them!
We will certainly be looking into some options in regards to your comments about shelving and bedside lighting and...
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