A great location, spacious rooms - though nothing fancy, and very nice staff.
- Aurora Hotel Alice Springs
- Alice Springs Aurora Hotel

A great location, spacious rooms - though nothing fancy, and very nice staff.
Stayed 3 nights. Were surprised at quiet room given central location. Good value in this price bracket.
"We are glad we made you SMILE"
Thank you for your review. It is pleasing to know that you enjoyed your 3 night stay and yes even though we are centrally located in The Todd Mall it is an extremely quiet location. Thank you also for your high rating on our cleanliness.
Kindest regards
Ron Thynne - General Manager
Aurora...
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This is one of the worse hotels we have ever stayed in. That the rooms were very basic ( and i really do mean basic) could have been overlooked if they were clean.
The quilt on our bed had stains on it, and the mould and mildew in the shower room needed some urgent attention.
We stayed here for one...
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"Unfortunately we didn't make you SMILE"
My apologies that our standard room was in the condition you stated and thank you for bringing this to my attention.
We do set extremely high standards with our hygiene and cleanliness of our property and unfortunately on this occasion an oversight from us has detracted from your stay in Alice Springs.
Sincere apologies...
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Great location in the centre of town. Security OK, and rooms (basic 3.5 star) were fine, with newish and comfortable firm mattresses.
"We are glad we made you SMILE"
Thank you Patrick for your review much appreciated.
I notice that you have reviewed some dining establishments around Alice but it appears you may not have eaten at our restaurant The Red Ochre Grill, like we say on our web site "Give it a try"
Kindest regards
Ron Thynne - General Manager
Aurora...
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We stayed at the Aurora for three nights, breakfast included, definitely value for money. Location spot on as it is right on the mall and easy access to restaurnts etc. Reception staff were friendly and helpful. Rooms are OK. They are currentlu refurbishing bathrooms. Ours wasn't one of them but the new ones are slightly bigger due to the configuration....
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"We are glad we made you SMILE"
Thank you for your review both of Aurora and The Red Ochre Grill Restaurant, much appreciated.
It was unfortunate that you had to experience some difficulty (Baine Marie electrical fault) with your hot breakfast but a little patience and understanding by some of our other guests would have been appreciated. I find it...
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We stayed at the Aurora recently and felt it was good value for money-in an excellent position with easy walking access to shops, attractions like the Olive Pink Botanic Gardens, Anzac Hill and even the Telegraph Station. What made the Aurora stand out for me was the friendly and very helpful staff.
"We are glad we made you SMILE"
Thank you for your review, it's most satisfying for all my staff to receive feedback that not only was the central location extremely convenient but that the friendly and very helpful staff were a standout for you.
Kindest regards
Ron Thynne - General Manager
Aurora Alice Springs/Red Ochre Grill Restaurant
Alice Springs NT
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My wife and I stayed for 2 nights and found the Aurora Alice Springs comfortable and good value for money. We dined in the Red Ochre restaurant on 2 evenings and one breakfast. The food was excellent and the staff were friendly and prompt. A real good place to dine. The location on Todd Mall is most convenient for shopping...
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"We are glad we made you SMILE"
Thank you for your review of both Aurora Alice Springs and The Red Ochre Grill, much appreciated and we are extremely pleased that you enjoyed both experiences.
Kindest regards
Ron Thynne - General Manager
Aurora Alice Springs/Red Ochre Grill Restaurant
Alice Springs NT
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I stayed at the Aurora hotel for one night in Alice springs. It was ok. The bathroom was a bit tired and the pillows were in need of replacement as they were a bit lumpy. The staff were friendly. Great Location and quite secure.
"We are glad we made you SMILE"
Thank you for your review. Yes, as I have mentioned previously Aurora Alice Springs is not the youngest kid on the block but we do pride ourselves on friendly service, clean rooms and surrounds, centrally located to CBD which hopefully all adds to our guests experience in Alice Springs.
Kindest regards
Ron Thynne...
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My wife and I stayed for 3 nights and found the Aurora Alice Springs comfortable and good value for money. We dined in the Red Ochre restaurant on 2 evenings. The food was excellent and the staff were helpful and prompt. The location on Todd Mall is most convenient and the secure car park was very handy for our daily...
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"We are glad we made you SMILE"
Thank you for your review and letting us know that both the accommodation and restaurant were to your liking.
The central location and staff service as you mentioned certainly pleases the majority of our guests.
Ron Thynne - General Manager
Aurora Alice Springs/Red Ochre Grill Restaurant
Alice Springs NT
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Hello Manager and Staff,
I have been meaning to write this for some time now so here goes. I
have stayed at the Aurora Alice Springs as a guest paid for by my
employer and also privately as I have chosen to stay there. I very much
enjoyed the executive offer as the room was very comfortable and
stylish, great...
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"We are glad we made you Smile"
Thank you very much Amanda for your very comprehensive review of both Aurora Alice Springs and The Red Ochre Restaurant. I will pass your compliments onto all the staff.
The Executive room you mentioned is featured as 3 night HOT DEAL with Tripadvisor and is extremely popular so your review of this package...
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