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Oaks Aurora

4.5 of 5
420 Queen Street, Brisbane, Queensland 4000, Australia
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Oaks Aurora
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146 reviews from our community

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Traveller rating
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Date Rating
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 April 2013

This review is based on a 1 night stay. As others have stated, the room is poorly kept - generally not very clean and has some damage (our room had damaged carpet, damaged wall, toilet roll holder wasn't affixed to wall properly, ac remote seemed to be faulty). Not all windows had blinds (although they didnt seem to be missing,... More

Was this review helpful? Yes 1
OaksAurora, Manager at Oaks Aurora, responded to this review
2 May 2013

Thank you for your comments with respect to youre recent stay at Oaks Aurora Tower. We really appreciate your feedback. It enables us to address any concerns that might be raised by our guests be they past or present. Your comments in relation to the overall condition of the apartment in which you stayed are concerning, in particular those with... More

UK
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 27 April 2013

We arived at 8pm and thanks to Sarah had a faultless checkin. The apartment on the 41st floor (oom 418 I think) was wonderful, fully equipped and had amazing views over the city. Apartment let for less than a week are not normally serviced in most countries so it was a nice suprise to find that the apartment was cleaned... More

Was this review helpful? Yes 2
See 6 more reviews by Ticky58Uk for Brisbane
OaksAurora, Manager at Oaks Aurora, responded to this review
30 April 2013

Thank you for your feedback with respect to your recent stay at Oaks Aurora. We're pleased to hear you enjoyed your stay. Furthermore, thank you for your kind words about Sarah. We will be sure to pass these on to her. We look forward to welcoming you back to Oaks Aurora in the not too distant future. More

Brisbane, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 27 April 2013 via mobile

I'm currently staying here for one night and am annoyed enough to write a review while still here. Like a previous reviewer stated the cleanliness is way below bar. The carpet/sofa stains are revolting, sheets haven't been changed (I know this because of a snot stain on the corner edge) and the spare linens in the cupboard have been bundled... More

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See 8 more reviews by Lauren D for Brisbane
OaksAurora, Manager at Oaks Aurora, responded to this review
2 May 2013

Thank you for your comments with respect to youre recent stay at Oaks Aurora Tower. We really appreciate your feedback. It enables us to address any concerns that might be raised by our guests be they past or present. Your comments in relation to the marked carpet and sofa are concerning and for this very reason I would like to... More

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 27 April 2013 via mobile

I would stay here again, especially if they have good rates. We were only in town for the night. Love the size of the ensuite, and the view - tremendous. Staff were helpful and the check in/out process was quick & simple. Parking would be my only issue. I think a better system is needed. It took ages to find... More

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OaksAurora, Manager at Oaks Aurora, responded to this review
29 April 2013

Thank you for your comments in relation to your recent stay at Oaks Aurora. We really appreciate your positive feedback and are pleased to hear you enjoyed your stay. We will take on board your comments about the carparking. Unfortunately we do have limited spaces and little if any control over where the carparks are situated however. We look forward... More

Perth, Australia
Top Contributor
54 reviews 54 reviews
45 hotel reviews
Reviews in 43 cities Reviews in 43 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 20 April 2013

I recently stayed here on business for 3 weeks.I was on the 41st floor with sweeping views of the Story Bridge and river.Very standard but comfortable rooms with full kitchen facilities.Gym and pool were great and the location was perfect.Just a 5 minute stroll to Queen St mall and the Broadwalk restaurants. Front staff always friendly.Hard to complain at all... More

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OaksAurora, Manager at Oaks Aurora, responded to this review
29 April 2013

Thank you for your comments in relation to your recent stay at Oaks Aurora. We really appreciate your positive feedback and are pleased to hear you enjoyed your stay. We look forward to welcoming you back to Oaks Aurora in the not too distant future. More

Stuttgart, Germany
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 April 2013

For an extended stay or with a family, the Oaks Aurora is great. The hotel is within easy walking distance of Queen Street and public transportation. The apartment/rooms have all the amenities of an apartment (1 or 2 rooms): full kitchen, small dining rooms, living room, washer/dryer, and large patios. Other amenities include a 25 meter lap pool, small gym... More

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See 4 more reviews by Bryant L for Brisbane
OaksAurora, Manager at Oaks Aurora, responded to this review
21 April 2013

Thank you for your feedback regarding your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay. We look forward to welcoming you back in the not too distant future. More

Sydney
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 13 April 2013

I have stayed in Brisbane on many occasions however I stayed on the 45th floor on the River side and experienced great views of the Brisbane CBD, the river and suburbs - probably the best in Brisbane. The apartment was a bit dated and needs a makeover - but the view overshadowed the room. The hotel is located in a... More

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OaksAurora, Manager at Oaks Aurora, responded to this review
15 April 2013

Thank you for your feedback in relation to your recent stay at Oaks Aurora. I'm pleased to hear that you enjoyed the view from your apartment and large balcony. I'm sorry the apartment was tired as you suggest. Safe to say it is scheduled to be refurbished shortly much same the majority of the apartments in the building. Thank you... More

Darwin
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 10 April 2013

Stayed here for three nights on a business trip to Brisbane. I had a lot of reservations about staying here given the reviews I had read - but work booked it so the Oaks it was. The Good: fabulous location close to the CBD, river and botanical gardens. Tim the Texan is as friendly as everyone says. The room had... More

Was this review helpful? Yes
See 5 more reviews by caite64 for Brisbane
OaksAurora, Manager at Oaks Aurora, responded to this review
12 April 2013

Thank you for your feedback on your recent stay at Oaks Aurora. Your comments both good and bad are most appreciated. I have passed on your kind words to Tim. On your comments on the condition of the apartment in which you resided, I wondered could you please advise by email hmaurora@theoaksgroup.com.au which apartment you stayed in. Taking into account... More

Sydney, Australia
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 April 2013

I stayed here for a work trip recently with some colleagues and thought the apartments were great. We had a fabulous apartment with kitchen and nice bathroom. Views from here are brilliant and the location is central and close to most things. I would stay here again and highly recommend.

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review
4 April 2013

Thank you for taking the time to share your positive feedback following your recent stay at Oaks Aurora. We are pleased that you enjoyed your stay and views. We look forward to welcoming you back again in the near future. More

Toowoomba, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 30 March 2013 via mobile

I'm usually not one to complain about a room, however this has been a letdown. We booked a two bedroom apartment over Easter to attend a family wedding. When I emailed booking a carpark I also requested an apartment with a pleasant view as it was our intention to spend time at the apartment catching up with my daughter who... More

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review
2 April 2013

Thank you for providing your feedback; only through this we are able to address areas of concern in our property. It is not a pleasant experience to receive unfavorable feedback; however your comments serve as a valuable source of information that will ensure we continue to improve our operation and service standards. I do apologies that some items were missed... More

 
 
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Additional Information about Oaks Aurora

Also Known As:
Oaks Aurora Hotel
Oaks Aurora Brisbane
Address: 420 Queen Street, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane
Amenities:
Fitness Centre Kitchenette Swimming Pool
Hotel Style:
Ranked #35 of 86 Speciality lodging in Brisbane
Price range (per night): S$187 - 362
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. ... more   less 
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Oaks Aurora
Show the lowest price for this hotel (from Booking.com, Expedia.com, Travelocity, and 8 more)
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