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All 76 Brisbane accommodations »

Oaks Aurora

4.5 of 5
420 Queen Street, Brisbane, Queensland 4000, Australia
Hotel amenities
Oaks Aurora
3.5 of 5 stars 75 Reviews
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75 reviews from our community

    Trip type
Traveller rating
    27
    23
    10
    7
    8
Date Rating
Perth, WA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 24 May 2012 NEW

Stayed here for two nights with my sister in a one bedroom twin bed apartment. Bedroom was small but beds very comfy. The rest of the apartment felt spacious and well equipped for 2 people for a short stay. Quite modern and comfortable. Handy 7/11 and a cafe right outside downstairs and restaurants and shops close by. Staff friendly. No... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 May 2012

Stayed two nights in one bedbroom exective apartment. Very clean apartment with fantasic views of Brisbane River. Great location close to everything in CBD. Shower was amazing with great pressure. Was impressed with service at front desk they were very helpful. Apartment was serviced daily and late check out until 11.00. Will stay here again More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Aurora, responded to this review
16 May 2012

Many thanks for taking the time to comment on your recent stay at Oaks Aurora. It is wonderful to read that we were able to play a part in making your trip to Brisbane an enjoyable one. We are glad you were able to enjoy the views of Brisbane and able to check out at 11am. I will pass your... More

Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

Stayed here for almost two weeks. In short, the apartment looked, felt and smelled like it had never been properly cleaned. The smell came mostly from the range hood (see photo). The bath was full of mould and everything had a layer of dust and/or grease on it. I pointed this out shortly after check in (I didn't want to... More

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10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 17 April 2012
3
people found this review helpful

I should have checked the negative reviews here before booking. My experience was repeated. I booked 5 months ahead, and requested a 2 bedroom 2 bathroom apartment. I rang several times to check and was assured this woud be addressed on arrival. On arrival I was told there were no such rooms available, and that for a 1 week booking... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Aurora, responded to this review
24 April 2012

Thank you for taking the time to share feedback regarding your recent stay at Oaks Aurora. We were very concerned to read of your experiences during your stay and would like to opportunity to discuss it with you further. Please contact our Customer Feedback Officer via email on customerfeedback@theoaksgroup.com.au More

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2012
3
people found this review helpful

A group of 5 of us stayed at the Oaks in a 2 bedroom for 3 nights in late February for Soundwave. We arrived late in the afternoon and were able to check straight into our room. Basically the only issue we had during our stay was noticeable as soon as we opened the door. The carpet had been cleaned... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Aurora, responded to this review
10 April 2012

Thank you for taking the time to comment on your recent experience at Oaks Aurora. It is wonderful to know that we were able to play a part in making your holiday a memorable and enjoyable one and I shall pass your feedback on to the staff. Please do stay again next time you are in the area – we... More

Redditch Worcs
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 4 April 2012
1
person found this review helpful

While planning our big trip around east coast Australia, Brisbane seemed to be the most expensive of all the places we would be visiting. Oaks offered several properties in good locations and we went for Aurora based on majority of reviews. We were met by a local in the parking area which was really helpful as I have to agree,... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Aurora, responded to this review
10 April 2012

Thank you for taking the time to comment on your recent experience at Oaks Aurora. It is wonderful to know that we were able to play a part in making your overseas holiday a memorable and enjoyable one. We are pleased that you found our apartments spacious and enjoyed the views of Brisbane. We will be sure to pass on... More

Port Vila, Vanuatu
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

What more could you want for a family of four. For less than the price of hotel rooms we had a clean modern 2 bedroom self contained air conditioned apartment with all the conveniences in the heart of the city close to restaurants, the Queen Street Mall, a supernarket down the road and a liquor store just next door. The... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Aurora, responded to this review
4 April 2012

Thank you for taking the time to comment on your recent experience at Oaks Aurora. It is wonderful to read that we were able to play a part in making your family holiday to Brisbane a memorable and enjoyable one. We are pleased you were happy with the apartment and enjoyed the wonderful views of Brisbane. I shall pass your... More

Birmingham
Senior Contributor
36 reviews 36 reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 29 February 2012
1
person found this review helpful

Apart from being a little tricky to find you cannot fault this accomodation. For the price of a CBD hotel room you get a 2 bed appartment with all the comforts of home - washing machine, dishwasher, cooking facilities, living room and even a spacious balcony - in my case on the 22nd floor. For those looking for restaurants, there... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Aurora, responded to this review
1 March 2012

Thank you for taking the time to comment on your recent stay at Oaks Aurora. We pride ourselves on provide top value for money accommodation, and are delighted to hear that you enjoyed our facilities. We look forward to welcoming you back again soon! More

Coffs Harbour, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 February 2012
2
people found this review helpful

We checked into Oaks Aurora on the 10th Feb 2012 on a 'special' (stay 3 nights pay 2). When checking into the hotel you have to park around the back on Rich Lane and buzz reception to let you in. Reception staff were all very friendly and explained everything well including parking. There is a $150 holding fee with this... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Aurora, responded to this review
26 February 2012

We are so pleased to read about your recent stay with us at Oaks Aurora. Oaks prides itself on customer service and satisfaction, so it was very pleasing to hear that you enjoyed your stay with us. We look forward to seeing you again soon at one of our Oaks Hotels & Resorts establishments! More

Sydney
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 23 February 2012

I've now stayed at the Oaks Aurora twice and it will continue to do so. Both times I've been allocated an apartment on a high floor with stunning views. I love the large apartments and being able to stand on the balcony and take it all in and importantly get fresh air! The beds have always been comfortable and the... More

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See 4 more reviews by JpoSydney for Brisbane
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Aurora, responded to this review
26 February 2012

Thank you for your feedback on Oaks Aurora. We are very glad that you enjoyed your stay with us and hope you can make it back to enjoy our views and fresh air again soon! More

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Additional Information about Oaks Aurora

  • Oaks Aurora Brisbane
Address: 420 Queen Street, Brisbane, Queensland 4000, Australia
Price range (per night):* S$210 - 390

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Oaks Aurora
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