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All 150 Brisbane hotels »

Oaks Casino Towers

4.5 of 5
151 George Street, Brisbane, Queensland 4000, Australia
Hotel amenities
Oaks Casino Towers
Ranked #48 of 150 hotels in Brisbane
3.5 of 5 stars 71 Reviews
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71 reviews from our community

Traveller rating
    23
    25
    11
    7
    5
See reviews for
Families
12
 
Couples
26
 
Solo
7
 
Business
12
 
What travellers say
  • Bedroom apartment(5)
  • Very clean(4)
  • Full kitchen(3)
Date Rating
Kavieng, Papua New Guinea
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 19 May 2012
3
people found this review helpful

The excellent location of this apartment complex along with recurring issues of cleanliness seem to be the two dominant themes, judging by previous reviews. To find out for myself, I booked a three night mid-week stay in a one bedroom apartment on the eighth floor. Having lived in Brisbane before, I knew that its central location adjoining the main shopping... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Casino Towers, responded to this review
22 May 2012

Many thanks for taking the time to comment on your recent stay at Oaks Casino Towers. We are pleased to hear that you found your apartment to be in a good location and well equipped. We do however apologise for the shortcomings you experienced with some cleaning issues in your apartment and I have passed your comments onto the Hotel... More

Bundaberg, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

Went to Brisvegas to see a show at the Lyric Theatre and have a weekend with out the kids. Casino Towers was the perfect central point and the staff were very friendly and the 2bed apartment overlooking the river was clean and the view was spectacular. More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Casino Towers, responded to this review
24 April 2012

Thank you for taking the time to comment on your recent experience at Oaks Casino Towers. It is wonderful to hear that we were able to play a part in making your holiday a memorable and enjoyable one and I shall pass your feedback on to the staff. Please do stay again next time you are in the area –... More

Quakers Hill
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 April 2012

Impossible to find and called 4 times left message and received no assistance till i arrived at the hotel. I was put in room 1605 it was putrid, stained lounges and floors and had aweful smell of cigarette smoke. Asked to be moved and was given room 1506, was greeted by multy stained floors walls, worse stained carpets in all... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Casino Towers, responded to this review
24 April 2012

Thank you for providing detailed feedback regarding your recent stay at Oaks Casino Towers. It is very disappointing to read that you were dissatisfied with your stay and we are concerned to read of your experience. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this... More

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2 of 5 stars Reviewed 9 April 2012

We stayed in room 2007 with our two young children. The room was really dirty, stained carpet throughout and not well clean by house keeping, we even found a half eaten chocolate bar down the back of one of the couch cushions! The DVD was also not in working order and it took 2 calls to reception to get someone... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Casino Towers, responded to this review
11 April 2012

Many thanks for providing feedback regarding your recent stay. It is disappointing to know that you felt some aspects of your stay were unsatisfactory. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this during your stay. We do hope to have the opportunity to welcome... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

From the moment I entered the foyer I knew my stay would not be pleasant. The reception staff were rude and unhelpful and there was a "smell" about the reception area. We arrived in our room and could write in the dust on the furniture. There was toothpaste dribbled down the bathroom vanity and the lounge stinks. The bed is... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Casino Towers, responded to this review
10 April 2012

Thank you for providing feedback regarding your recent stay at Oaks Casino Towers. We regret the shortcomings you experienced in the standard of housekeeping and presentation. Please be assured that we aspire to the highest standards of cleanliness at all times. We are consistently liaising with our housekeeping staff to ensure rooms are maintained to the best possible standards and... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 March 2012

I stayed here on business trip for one night as the hotel was one of the preferred suppliers to my company. The living area was quiet large, however, the bedroom was on the smallish side. The baloney was large and had a great view over the river. I picked up some takeaway and enjoyed the view while doing some work.... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Casino Towers, responded to this review
18 March 2012

Thank you for your review of our Oaks Casino Towers. We are pleased we could accommodate you on your business trip and we hope to welcome you back soon on a personal trip to relax and enjoy your stay with us. More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 March 2012

We stayed at the Oaks in February 2012 for 2 nights. We had a room on the 31st floor overlooking the CBD and the river. The 1 bedroom apartment was well appointed with a large balcony. The service from the staff was excellent. The view from the room was amazing. The location was great for restaurants and for casino lovers... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Casino Towers, responded to this review
9 March 2012

Thank you very much for your positive and kind review of Oaks Casino Towers. We are so happy to read that you enjoyed your time with us, and your comments have been passed onto the Hotel Manager and team – which will be very well received. Oaks Hotels & Resorts looks forward to seeing you again soon! More

Albury, Australia
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

We booked 3 two bedroom apartments for a family birthday get together. The rooms were enormous with 2 bathrooms and one even had a separate study room. The location was central CBD which meant you could easily walk to the city attractions and mall. The Casino in the beautiful old Treasury buildings was only one block away and we dined... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Casino Towers, responded to this review
8 February 2012

Thank you very much for your positive review of Oaks Casino Towers. We are delighted to read that you enjoyed your family birthday get together with us. Your kind comments have been passed onto the team. We certainly look forward to welcoming you back again soon! More

Newcastle, Australia
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 February 2012

This was our first stay at the Oaks Casino Towers, but it won't be our last! We travel to Brisbane once or twice a year just for a short break. We had such a pleasant stay even though the weather over the weekend was pretty dreary. Our experience at the Oaks started well with a very helpful and pleasant reception... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Casino Towers, responded to this review
2 February 2012

Many thanks for your review, we are delighted to hear that you enjoyed your stay with us. Your comments will be very well received by the team at Oaks Casino Towers, especially Sharon. We look forward to seeing you again on your next short break to Brisbane! More

Wellington, New Zealand
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 January 2012

My partner and I stayed here for 1 night in January 2012. The 1 bedroom apartment overlooked the river and the city and the views were amazing. The room was spacious, clean and well appointed. with a very comfortable bed. This is a great location for shopping, casino and restaurants. The reception staff were welcoming, very helpful and friendly throughout... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Public Relations Manager at Oaks Casino Towers, responded to this review
2 February 2012

We are very happy to read that you enjoyed your stay and would recommend Oaks Casino Towers to other guests. We look forward to welcoming you again at one of our Oaks Hotels & Resorts properties. More

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Additional Information about Oaks Casino Towers

  • Oaks Hotel Brisbane
Address: 151 George Street, Brisbane, Queensland 4000, Australia
Price range (per night):* S$227 - 391

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Oaks Casino Towers
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