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All 76 Brisbane accommodations »

iStay River City

4.5 of 5
79 Albert St, Brisbane, Queensland 4000, Australia
Hotel amenities
iStay River City
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39 traveller photos
Ranked #38 of 76 Speciality lodging in Brisbane
3.0 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
    6
    30
    17
    15
    13
Date Rating
Darwin, Australia
2 reviews
2 helpful votes 2 helpful votes
“Good for a Short Stay”
4 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

After reading some of the negative comments on this property I was nervous to go and stay, however on arrival found that there are good points and bad points - and it definantly needs a refresh. On check-in I was greated by a friendly girl who (even though seemed to go blank when you spoke to her) - was a... More

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Adelaide, Australia
2 reviews
“2 Bedroom Apartment”
5 of 5 stars Reviewed 21 May 2012

Excellent spacious appartment on the 41st floor,Very clean with spectacular veiws of Brisbane.Only a short walk to shopping mall & lots of cafes in the area. Found the location very quiet at night time Friendly & and helpful staff. Would recomend this hotel to anyone vistiting Brisbane I would be sure to stay here again & will be recomending to... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
22 May 2012

Thank you for taking the time to comment on your recent stay at iStay River City. It is pleasing to hear that you found your apartment to be spacious and clean. We are glad you were able to take in the beautiful views of Brisbane from your apartment and found the location of our hotel to be convenient. We look... More

Victoria
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good apartment accommodation for Brisbane City”
4 of 5 stars Reviewed 7 May 2012
2
people found this review helpful

Good, clean spacious apartments. Came up for the weekend with some family, renting 2x 2-bedroom apartments. These were comfortable and clean. Location was good, just a couple of blocks from the city and just slightly further to Southbank. Decent restaurants nearby too. The staff were very friendly and obliging. More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
8 May 2012

Many thanks for taking the time to leave feedback regarding you recent stay at iStay River City with your family. It is pleasing to hear that you found your apartment to be clean and spacious and that our hotel was in a good location for you and your family to explore Brisbane. We look forward to welcoming you back again... More

Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“It's fine.”
4 of 5 stars Reviewed 7 May 2012
2
people found this review helpful

After reading some other reviews about this hotel I was a bit worried. But all was fine, we stated in the 7 th floor, apartment was nice with two bathrooms and everything you need. Check in staff were friendly. Location is great- close to Queen St Mall and Botanic Gardens. Car parking is $25 a day keep in mind. All... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
8 May 2012

Thank you for taking the time to comment on your recent stay at iStay River City. It is wonderful to read that you found the location of our hotel to be convenient and that you were happy with the apartment in which you were allocated. We do hope to welcome you back again soon next time you are visiting Brisbane. More

Mount Isa
1 review
1 helpful vote 1 helpful vote
“Used to be a loyal customer”
1 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

I have stayed at iStay Rivercity every time I've been to Brisbane. Two months ago through Booking.com for a surprise birthday trip for my partner to get a cheaper price and to make sure everything will be organised well in advance. Only to recieve and email on Anzac day that my payment details were wrong.... two months AFTER I had... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
1 May 2012

Thank you for leaving feedback regarding your experience with iStay River City. We are very concerned to read your review and would appreciate the opportunity to investigate this matter further. Please contact our Customer Feedback department on customerfeedback@theoaksgroup.com.au at your earliest convenience. We do hope to have the chance to rectify this matter with you, as we do not wish... More

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Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Roomy, Comfortable and well priced”
4 of 5 stars Reviewed 23 April 2012
4
people found this review helpful

Not the most well maintained units in Brisbane, but certainly a good room for the price. I stayed here with 2 friends in a 2 bedroom apartment in February 2012. The rooms were comfortable and roomy. The best feature of the room was the fully functional kitchen which allowed us to cut down on dining costs and eat in. I'd... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
25 April 2012

Thank you for taking the time to share feedback regarding your recent stay at iStay River City. We are pleased that you enjoyed your stay with us and found our rooms to be comfortable and spacious. We look forward to welcoming you back again soon. More

Mackay
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Not impressed”
2 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

Our room's air con did not work, door handles broken of cupboards, the carpets raised in area's enough you could trip over. They couldn't fix the air con so had a sleepless night and moved to another hotel. If you choose to stay here make sure you book parking well ahead of time as they don't have enough parking. More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
18 April 2012

Many thanks for providing feedback regarding your recent stay at iStay River City. We would like to apologise for the disappointment you felt regarding the apartment in which you stayed and that it was not the standard you were expecting. To confirm, car-parking spaces at this property are limited and as such must be pre-booked. Should car-parking spaces be unavailable... More

Leeds, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“perfect hotel for honeymoon!”
5 of 5 stars Reviewed 8 April 2012
2
people found this review helpful

We came to Australia for our honeymoon and decided to visit Brisbane first. Istay River City was our first hote where we spent 4 days. When booking we asked a room high up and we were given the key to a room on 30th floor! This was brilliant! Rooms were clean and had everything we needed; staff was friendly and... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
18 April 2012

Thank you for taking the time to comment on your recent experience at iStay River City. It is wonderful to know that we were able to play a part in making your honeymoon a memorable and enjoyable one and I shall pass your feedback on to the staff. Please do stay again next time you are in the area –... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great place to stay for the price”
4 of 5 stars Reviewed 7 April 2012

I found this to be excellent value for money. Right in the city. Apartment was clean, modern, had everything we needed except for little things we can buy ourselves, shampoo, etc. we had a great view. It was noisy with construction going on next door but it is the city so you expect things like that. I would have given... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
10 April 2012

Thank you for taking the time to comment on your recent experience at iStay River City. It is wonderful to hear that you were happy with your apartment and enjoyed the views of Brisbane. We apologise for any inconvenience caused when the maintenance gentleman entered your apartment. Please know that our policy is for all personnel to knock before entering... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
“Do not stay here -esp a lower floor”
2 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

My wife and I stayed in 1205 for three rather forgetable days. We had previously paid for our room and twice requested a higher floor with a view, once via our booking and secondly to confirm a carpark. Alas, we were put on the 12th floor of this 39 storey building with a view straight into an office 4 m... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
10 April 2012

Many thanks for providing feedback regarding your recent stay at iStay River City. It is disappointing to hear that you felt there were aspects of your stay that were unsatisfactory. We continually strive to provide the very highest levels of service in all our hotels and it is disappointing to know that on this occasion we failed to achieve this... More

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Additional Information about iStay River City

79 Albert St, Brisbane, Queensland 4000, Australia
Price range (per night):* S$181 - 325

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iStay River City
79 Albert St
Brisbane, Queensland 4000
Australia
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