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Novotel Brisbane Airport

4.5 of 5
6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
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Novotel Brisbane Airport
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37 traveller photos
Ranked #3 of 150 hotels in Brisbane
4.5 of 5 stars 595 Reviews
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595 reviews from our community

Traveller rating
    266
    235
    72
    13
    9
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Families
127
 
Couples
229
 
Solo
110
 
Business
167
 
What travellers say
  • “Room service” (14)
  • “Very good” (13)
  • “Shuttle buses” (11)
  • “Great location” (9)
  • “New hotel” (5)
Date Rating
bli bli, qld
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
“Lovely room”
4 of 5 stars Reviewed 27 May 2012 NEW

Was this review helpful? Yes
Ashburton
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Close to the airport”
4 of 5 stars Reviewed 27 May 2012 NEW

It's about the closest you can stay to the Brisbane airport. The hotel is far from everything else. There is a supermarket and small shopping center next to it so getting some food is not a big problem. You will most likely end up eating in the hotel restaurant if you choose to stay in this hotel. The rooms are... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“One of the worst”
1 of 5 stars Reviewed 26 May 2012 NEW

The room was apparently an upgrade. Every sound from the room above was audible - loudly so. Room service was promised in 20-25 minutes, but came after 40 minutes when the waitress knocked on the door, but said she had the wrong room. Perhaps she meant she'd been sent to the wrong room as the meal was cold. While I... More

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Rangiora, New Zealand
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Nice touch with pillow menu”
4 of 5 stars Reviewed 26 May 2012 NEW

Stayed one night just before flying home to New Zealand after holiday on Sunshine Coast. We had an early start so decided to drive to Brisbane the day before our flight, we chose this on reommendation from a lady at our other hotel we stayed at. Nice King size bed and no aircraft noise. The only complaint I would have... More

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New Plymouth, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Close to Brisbane Airport”
4 of 5 stars Reviewed 25 May 2012 NEW

This was a nice hotel to stay at very close to Brisbane Airport. The shuttle bus was very convienent and very clean. More

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
28 May 2012

Dear Olly245, Thank you for posting your review on Tripadvisor. Great to see you made use of the airport shuttle service and enjoyed your stay with us at Novotel Brisbane Airport. We hope to see you again in the near future. Kind Regards, Alex Penklis General Manager More

Sydney, Australia
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
“Convenient but not too much more”
3 of 5 stars Reviewed 24 May 2012 NEW

I have stayed here a couple of times now and been fairly underwhelmed on each occasion. Yes it is new and mostly clean, but the service and atmosphere just feel cold. The rooms I have stayed in have been ok but a little tatty for such a new hotel; bit of mould in the shower, threads around the edge of... More

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
28 May 2012

Dear Mike R, Thank you for taking the time to write your review. I’m sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. I assure you that your feedback has been taken seriously and will be addressed with our reception and housekeeping teams. Thank you also for your positive comments... More

Sydney, Australia
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Nice but no place for a holiday”
4 of 5 stars Reviewed 24 May 2012 NEW

Modern hotel. Room was quiet and adequate without being anything special - clean but had carpet shampoo smell (I didn't like it, but suppose it proves the place is clean). A bit expensive @ $305/night. Restaurant was OK, good breakfast selection and comfortable bar area; plenty of staff and very friendly. Situated near the airport and across the road from... More

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
28 May 2012

Dear DubaiCamel2176, Thank you for taking the time to write your review. I’m pleased to hear that you found our staff friendly, our guest rooms quiet and clean, and enjoyed our breakfast selection in Catalina Restaurant. Your comments about our carpets and pricing are appreciated and will certainly be taken into consideration. Thanks again and we hope to welcome you... More

Adelaide, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Comfortable Stopover”
4 of 5 stars Reviewed 24 May 2012 NEW

Got in late at night and the taxi driver didn't want to take us until I threatened to report him. Novotel shuttle could run a bit later. The hotel is very good. Clean rooms, good beds and hot showers!! Reception people are excellent - even late at night and offered to help with luggage which was nice, even though he... More

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
24 May 2012

Dear Cinders06, Thank you for taking the time to write your review of Novotel Brisbane Airport. I was delighted to read your comments about our guest rooms, breakfast, reception service, and convenient location. I’m sorry to hear of your taxi experience and will pass your comments on to the taxi companies servicing the airport. Thank you for your recommendation, we... More

Posted by an Accorhotels.com traveller
Port Macquarie
2 reviews
1 helpful vote 1 helpful vote
“Brilliant access to Brisbane Entertainment Centre”
4 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
24 May 2012

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Sydney
1 review
1 helpful vote 1 helpful vote
“Rooms Great; Service and Breakfast could be Better”
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
24 May 2012

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Additional Information about Novotel Brisbane Airport

6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
Price range (per night):* S$287 - 383

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Novotel Brisbane Airport
6 - 8 The Circuit Brisbane Airport
Brisbane, Queensland 4007
Australia
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