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All 150 Brisbane hotels »

Watermark Hotel Brisbane

4.0 of 5
551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
Hotel amenities
Watermark Hotel Brisbane
Ranked #70 of 150 hotels in Brisbane
3.5 of 5 stars 73 Reviews
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73 reviews from our community

    Trip type
Traveller rating
    13
    19
    19
    12
    10
Date Rating
Adelaide, Australia
Senior Contributor
37 reviews 37 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

It's good value for walking distance to the train station and CBD (mind you, the walk from there to the CBD often has some unsavoury people around). But the rooms are dated, aircon barely worked at all. Not a 4 star. Treat it as a 3-star to avoid disappointment. More

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Canberra, Australia
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

I agree with other comments about the tired decor and terrible air conditioning in this place although the staff were helpful with fixing any issues. Even though it was April, the room was hot and stuffy. Good location close to city, but some dodgy looking neighbours in the local area. Main road out the front is busy with traffic, so... More

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Queensland
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 April 2012

Great location as so central to CBD, with the parklands at your doorstep, a short walk to Central Station and all of Brisbane. Wickham Terrace, although in the heart of Brisbane also offers the quieter side of the city which is conducive to a peaceful stay. The room was very spacious with comfortable bedding and all necessities for a very... More

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See 2 more reviews by Allswell_7 for Brisbane
Che de Jong, Marketing Communications Manager at Watermark Hotel Brisbane, responded to this review
24 April 2012

Thank you kindly for your feedback. Many guests are surprised at how close we are to everything –the city loop even stops outside the hotel every hour between Monday and Friday. Your comments about the room are greatly appreciated, as we always aim to exceed expectations and provide a comfortable, convenient stay for guests. We hope to have the opportunity... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 April 2012

Recently had a great stay at the Hotel Watermark in Brisbane which I think was renovated just last year. Check in was warm and welcoming, room was a great size and enjoyed a view over the park. I like that the hotel is not in the heart of the city but offers a bit of an oasis and it was... More

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Che de Jong, Marketing Communications Manager at Watermark Hotel Brisbane, responded to this review
24 April 2012

Many thanks for your comments. We continually strive to improve the hotel and it is great to hear that you experienced friendly service, were highly satisfied with the room and had the opportunity to sample the delicious tapas and cocktails at 551. We agree with you about the location. It’s nice to have a bit of an escape close to... More

Sydney, New South Wales, Australia
2 reviews
4 of 5 stars Reviewed 8 April 2012

Greeted by friendly concierge, my request for fresh milk in the room resulted in the Head housekeeper hand delivering. Wonderful start! King size bed was very comfy. View from the room was across the Roma St Parklands. Watched the flying foxes at dusk every night. Dinners in the 551 Restaurant were promptly cooked and delivered to the table exactly as... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 22 March 2012

Stayed here on 2 separate nights and for both occasions the air con in the rooms were not working! It was very hot and unbearable. The double beds in the room were also quite small, not what we expected. The shower head in the bathroom cannot be lowered so it was very difficult to bathe the kids. The decor in... More

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New Brighton, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 March 2012

I booked a special weekend deal for our anniversary, then upgraded for an additional $15/ night to a kingsized bed with view. The room was ample with a couch and desk and a wonderful array of pillows for any taste. The bed was new and comfortable. The surprise for us was the Roma park across the street, every bit as... More

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See 2 more reviews by Laura S for Brisbane
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 March 2012

This is the second time we have stayed at the Watermark, this time though we only needed a bed for the night as our flight arrived into Brisbane at 11.30 p.m. and we were heading to the Gold Coast the next morning. We chose the cheapest room @ $120 a night (available from their website). The room was a lot... More

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Che de Jong, Marketing Communications Manager at Watermark Hotel Brisbane, responded to this review
20 March 2012

Dear Guest Thank you for your feedback. At Watermark Hotel Brisbane, we pride ourselves in providing great value accommodation & excellent service. We are delighted that you experienced all of this this with your stay and would like to invite you to join our facebook page which features our upcoming deals and great value opportunities, should you wish to book... More

South Mission Beach, Queensland, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 March 2012
1
person found this review helpful

On arrival was greeted with friendly, efficient staff .... but went downhill from there Room was OK not 4.5 star,bathrooms was mouldy, uncomfortable bed and no windows for fresh air. Had noisy neighbours which proved to be the worst night sleep, which resulted in the friendly staff moving us into a another room which was definitely quieter but disgusting. The... More

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Che de Jong, Marketing Communications Manager at Watermark Hotel Brisbane, responded to this review
20 March 2012

Dear Guest Thank you for your feedback. We appreciate your kind comments regarding our staff. We are a 4 star hotel, but please note we do have budget rooms in our inventory which is reflected in the cheaper price. We apologise for the issues you experienced with the bathrooms and air conditioning and will investigate further. Unfortunately, we don’t have... More

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 28 February 2012

We found the hotel to be lovely and staff were very pleasant and helpful. The rooms were spacious and clean and bed was extremely comfortable. Buffet breaky next morning was value for money and delicious. I would definatley stay here again and would recommend to anyone i know passing through Brisbane and wanting a nice nights accomodation. More

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Additional Information about Watermark Hotel Brisbane

  • Brisbane Watermark Hotel
Address: 551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
Price range (per night):* S$215 - 352

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Watermark Hotel Brisbane
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