Thanks for your review and great to see pensioners on line! Love your comment about pensioners complaining a lot; in my experience, they actually don’t complain much at all and are usually very happy and grateful. They often need extra assistance but that’s fine, two of us here are ex-nurses and are quite used to it, we try to be... More

Hello there and thanks for your review. So glad you liked your stay and found us friendly; we try as we can. I will pass on your comments to our head housekeeper to keep an extra eye out on our bathroom floors; we do like to be as clean as possible. I recently persuaded our elderly handyman to get new... More

Hi Minh, thanks for your review and we’re glad you enjoyed your stay with us. We’ll check the shower out for sure. Bit of a worry having two great reviews for our Anthony, he’ll be hitting us up for a pay rise soon On a serious note, he really is a gem and has a great deal of information to... More

Hi Lori and Leanne; so nice to get your lovely review. I am so glad you enjoyed your stay with us so much (especially as fellow Queenslanders) and most importantly, Cairns as a destination. Glad our advice was helpful too – we spend our lives telling people where to go (literally) so it’s nice to get feedback. I will pass... More

Hello there Andrew; I’d like to encourage you (in a nice way of course) to be a little more ‘bothered’ in the future and complain if a genuine complaint is warranted. We have a full time handyman here at Discovery who would have been straight to your door to fix your water problems - please remember we clean the showers,... More

Thanks for both taking the time to write a review and writing such a pleasant one at that - and we didn’t even have to pay you! Our little team has been together since Discovery was refurbished and reopened 7 years ago now. Anthony is a late ‘ring-in’ having only joined us six months ago but as a local yocal... More

Hello there and thanks for writing your review. I am glad you found us ‘what the doctor ordered’. Your bed must have been comfortable with a pleasant sleep in had by all - which is probably very lucky for you – as you missed either myself, Anthony or Martin dragging ourselves in to open reception at 6.30am as we do.... More

Thanks for taking time to write a review and glad you found us helpful. Our location is fairly quiet; near to the private hospital and come 5pm weekdays - when all the hospital workers knock-off - it’s bliss (with both parking and noise levels). It’s also a benefit that we are not on the ‘main drag’ (Sheridan Street) but a... More

Thank you for taking time to write a review. So glad we were suitable to all your needs and that you found us helpful. Martin, Anthony and myself (the reception full-timers), while not pretty to look at, really love our jobs and meeting people from all around the globe and we’ve all been doing it for a very long time.... More