The Pullman Reef Hotel must have been a beautiful property when first built. The rooms are well sized, though a bit faded (with lazy housekeeping if you open any drawer) - the bathrooms offer the promised Jacuzzi and the staff is courteous. Options for breakfast at Tamarind are ok, though not fantastic.
Having said all that, the location of the...
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Nice views and excellent staff and beuutiful rooms. Good for our 4 day stay in Cairns and nice restaurant, Cannot fault the hotel !
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I had to travel to Cairns for work in May 2012. This is a quality establishment with first-rate service, the staff are exemplary. The Tamarind restaurant, serving "fusion" or "modern Asian" style food is very good (albeit not truly outstanding) and the in-room meals are really great. The room was adequately set up for work with a little desk and...
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Dear pharoahsanders69,
Fantastic to read that our hotel was able to cater to your needs as a business traveller. We do pride ourselves on our standards of service, the team do their very best to cater to the individual needs of our guests. Our food and beverage team like wise thrive on providing the best they can.
We do thank...
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I was here for two nights and I couldn't recommend the place highly enough. It has everything you need in a 5 star hotel. It's got a great location which is convenient for everything and the rooms are superb. Quality service is always a plus.
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Dear JamesC,
Thank you very much for taking the time to post your comments. It is excellent to read that our hotel was everything you needed and you enjoyed the location and the service from our team We do appreciate you staying with us.
Kind regards
Wayne Reynolds
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Just as I was leaving to go on a live aboard dive trip, I saw the 40% off sale and decided to stay an extra night in Cairns upon my return - I chose the Pullman as that would mean I had now done all the Accor Hotels in Cairns (Mercure Habourside best imho).
Yes I know it was a...
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Dear Taezar,
Thank you for taking the time to post your feedback. I must apologise that experience did not meet your expectations. As your review is anonymous I am unable to contact you to try and find out which of our team you had dealt with so that I may endeavour to rectify this training shortfall.
I would be most...
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I love everything about this Hotel ie the class, the service, the rooms, the convenience, quality of food, amenities.
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Dear msqMackay_Qld,
It is fantastic to see that you love everything about us, we do try to WOW our guests with a great experience when you stay. Our team are very proud of our hotel and do their very best. I must thank you for choosing to stay with us and for taking the time to post your comments.
Look...
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My husband lies gambling so enjoyed that and I enjoyed the Poland proximity to the cairns shops. Rooms are a good size, nice breakfasts and good selection in the restaurant.
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Dear Sarahappsir,
Wonderful to read that our complex was able to cater to your needs and the location was just right for you. Thank you for choosing to stay with us and for taking the time to post your comments.
We do hope to welcome you back when you next travel to Australia.
Kind regards
Wayne Reynolds
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