The hotel was very good value for money and the service was very good after being very poor upon check in - no one offered to help us with luggage and was very unhelpful in terms of joining the Accor club.

I spent 10 days at this hotel in a priviledge room on the top floor (7th). The view was spectacular, I could see Green Island in the distance and all the boats coming and going. The Hotel is on the Esplanade just a short walk from the centre of town which is great. The swimming pool which is virtually on... More

This hotel is ok not great, not bad. The room was spacious and clean, however there are some definite signs of ageing, especially in the bathroom. We were only given 2 towels for 4 people. Didn't have any contact with staff members apart from check in, which was smooth. There is an hourly shuttle bus, however it only does one... More

Our stay at the Mercure Harbourside was good, the view from the 7th floor was amazing . My only critisism was the TV which was not a large flatscreen could hardly be seen from the bed, with the room being so large a 2 seater sofa at the bottom of the bed would have been great for retiring and watching... More

From the time the booking was made, to the arrival, during our stay and check out, all the staff were friendly and welcoming. The food was fantastic and provided wonderful gluten free meals for my husband. I can thorougly recommend the meals if you need gluten free food. The staff were always attentive and helpful. We look forward to returning... More

We had a wonderful trip to Cairns and the Staff and Hotel was of a very high standard. We would stay there again if we visit Cairns. The breakfast was of a very high standard and the service was outstanding.

Very neatly maintained hotel over looking the ocean. It's near the airport and not at the city, but they provide free rides to the city every hour. Friendly staffs who could suggest you on day trips suitable to you and also on affordable eateries if you ask for ! The rooms were quite impressive too. Plenty of room space. It's... More

I am so please that Robyn and I stayed at the Mercure in Cairns. I have been in the Hospitality Industry for 38 years ( Executive Chef & Site Manager )and I am please to say that there are still a few places in Australia that provide great food and service. Robyn and I had the pleasure to dine at... More

Stayed here on Buisness 3 nights . I have been staying in cairns over the past 20 years every four months . The mecure harbours side is the best I have found . The staff are exceptional the restaurant great . Accor card also helps with cost . Rooms clean and comfortable .