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All 70 Cairns hotels

Mercure Cairns Harbourside

4.0 of 5
209-217 The Esplanade, Cairns, Queensland 4870, Australia
Hotel amenities
Mercure Cairns Harbourside
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78%
Ranked #13 of 70 hotels in Cairns
Most recent review
4 of 5 stars Reviewed 16 June 2013
Handi576 Charters Towers, Australia
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551 reviews from our community

Traveller rating
    163
    265
    96
    24
    3
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Families
120
 
Couples
253
 
Solo
57
 
Business
56
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Charters Towers, Australia
1 review
4 of 5 stars Reviewed 16 June 2013 NEW

Lovely soft beds very comfortable ...air conditioning a bit warm overnight, Thank you for the transfer to my conference service great, the young lady in the breakfst room was a little shy and not very forthcoming or welcoming...would have been nice to have explain what was available etc .....coffee was great form the adjourning coffee shop Excellent value for money... More

Review collected in partnership with Accorhotels.com

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Brisbane, Australia
1 review
4 of 5 stars Reviewed 16 June 2013 NEW

The hotel was very good value for money and the service was very good after being very poor upon check in - no one offered to help us with luggage and was very unhelpful in terms of joining the Accor club.

Review collected in partnership with Accorhotels.com

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Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 June 2013 NEW

I spent 10 days at this hotel in a priviledge room on the top floor (7th). The view was spectacular, I could see Green Island in the distance and all the boats coming and going. The Hotel is on the Esplanade just a short walk from the centre of town which is great. The swimming pool which is virtually on... More

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MercureHsideGM, General Manager at Mercure Cairns Harbourside, responded to this review
16 June 2013

Dear arohah114, Thank you for taking the time to share your recent experience at Mercure Cairns Harbourside with a Trip Advisor review, it is always a pleasure to receive positive feedback. I was very happy to read that once again you enjoyed your time with us and I will share your comments with our Team as I am they will... More

Port Douglas, Australia
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 10 June 2013

This hotel is ok not great, not bad. The room was spacious and clean, however there are some definite signs of ageing, especially in the bathroom. We were only given 2 towels for 4 people. Didn't have any contact with staff members apart from check in, which was smooth. There is an hourly shuttle bus, however it only does one... More

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See 10 more reviews by fnqfamily for Cairns
MercureHsideGM, General Manager at Mercure Cairns Harbourside, responded to this review
16 June 2013

Dear fnqfamily, Thank you for taking the time to post a Trip Advisor review following your recent stay at Mercure Carins Harbourside, I hope that you enjoyed the wedding. I am sorry that you were only provided 2 towels in your room, I will share your comments with my Executive Housekeeper to avoid re-occurrence for future guests. I am glad... More

Perth, Australia
1 review
4 of 5 stars Reviewed 9 June 2013

Our stay at the Mercure Harbourside was good, the view from the 7th floor was amazing . My only critisism was the TV which was not a large flatscreen could hardly be seen from the bed, with the room being so large a 2 seater sofa at the bottom of the bed would have been great for retiring and watching... More

Review collected in partnership with Accorhotels.com

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Adelaide, Australia
1 review
4 of 5 stars Reviewed 6 June 2013

From the time the booking was made, to the arrival, during our stay and check out, all the staff were friendly and welcoming. The food was fantastic and provided wonderful gluten free meals for my husband. I can thorougly recommend the meals if you need gluten free food. The staff were always attentive and helpful. We look forward to returning... More

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Townsville, Australia
1 review
4 of 5 stars Reviewed 5 June 2013

We had a wonderful trip to Cairns and the Staff and Hotel was of a very high standard. We would stay there again if we visit Cairns. The breakfast was of a very high standard and the service was outstanding.

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 June 2013

Very neatly maintained hotel over looking the ocean. It's near the airport and not at the city, but they provide free rides to the city every hour. Friendly staffs who could suggest you on day trips suitable to you and also on affordable eateries if you ask for ! The rooms were quite impressive too. Plenty of room space. It's... More

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See 2 more reviews by katty2617 for Cairns
Innisfail, Australia
1 review
5 of 5 stars Reviewed 1 June 2013

I am so please that Robyn and I stayed at the Mercure in Cairns. I have been in the Hospitality Industry for 38 years ( Executive Chef & Site Manager )and I am please to say that there are still a few places in Australia that provide great food and service. Robyn and I had the pleasure to dine at... More

Review collected in partnership with Accorhotels.com

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 May 2013 via mobile

Stayed here on Buisness 3 nights . I have been staying in cairns over the past 20 years every four months . The mecure harbours side is the best I have found . The staff are exceptional the restaurant great . Accor card also helps with cost . Rooms clean and comfortable .

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Mercure Cairns Harbourside
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Additional Information about Mercure Cairns Harbourside

Also Known As:
Mercure Cairns Harbourside Hotel
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside
Mercure Cairns
Mercure Cairns Harbourside Queensland
Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Cairns
#6 Luxury Hotels in Cairns
#13 Family Hotels in Cairns
Price range (per night): S$131 - 210
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located on the secluded end of the Esplanade, Mercure Cairns Harbourside has 173 rooms and suites, a restaurant and wine bar/cafe, with a courtesy shuttle bus hourly to and from the city centre. ... more   less 
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