My favorite hotel in cairns. Despite the second-hand location shangri-la has done a great job bringing the rooms up to standard. The furniture is new, sleek and comfortable. Great in room spa and shower, new electronics and stocked mini bar. The service is fantastic, very friendly and profesional. Depending on your room it can be a long walk from the... More

This was my fifth stay. A great place to touch down during business. They left me a bottle of wine just to say thanks for staying here for the 5th time. Had a small meltdown underway in Sydney and their business facilities were appropriate in order solve the immediate problem. My only criticism is that the hotel puts a bottle... More

This is the second time we have stayed at the Shangri-La in Cairns and both experiences were fantastic. One of our bugbears with Hotels is hanging around waiting for Check In and Check Out, but with the Shangr-iLa they were super efficient, courteous and friendly. It seems everyone wants to help you! We had a problem one night with a... More

We stayed for 1 week at the Shangri-la in Cairns (May 17 - 23, 2012) and the hotel is extremely well located. We had a 1-bedroom suite as well as a deluxe room. The rooms are great size and well maintained. There were just 2 downsides....(a) the living room area in the 1-bedroom suite had just one low watt ceiling... More

This is our second experience at the Carins Shangri La and it's equally as good as the last time. Great room, service and it's club lounge has great benefits. It's almost worth saying, that it's better to forget another style of accommodation, and only go for this when travelling. More

Celebrated my engagement party at Ba8 and was mind blown at how organized and accomodating the venue was. What was only an enquiry to reserve an area in the bar resulted in the delightful Illy the Restaurant/Bar Manager recommending a stay at the hotel. Not only was the hotel beautiful. The staff were very helpful in assisting with preparations for... More

Shangri-La Hotel, The Marina, Cairns was a great experience for us. We spend 5 days at this property. We could walk to most places in and around the CBD. The Esplanade with it's cosmopolitan atmosphere was special - the zumba classes certainly added to the ambience of the Friday night entertainment. The variety of restaurants on offer was certainy a... More

My wife and I just got back from 5 nights in wonderful Cairns at this perfect located hotel. We stayed in the Horizon Club and it was just fantastic value. The room was overlooking the harbour with a huge balcony. It was very quiet for sleeping at night and extremely comfortable (even the bed and pillows!). All staff were just... More

What an amazing hotel. Service 100%, Location 100%, Comfort 100% We had a 3 day weekend in Cairns, which we thought would be just OK What a mistake that was. It was wonderful from the instant we arrived at the hotel (I was very ill With bronchitis ) the staff bent over backwards to assist us. They sent me tea... More