Having read the reviews we decided not to go for an extra night prior to a conferance and so arrived fearing the worst. Bad reception? Not at all. Joseph was so helpful, we arrived at 9 am and were given a 2 bed apartment on 28th floor. Way above expectations. Fantastic view over the sea, huge, clean area , most...
More
Hilton Surfers Paradise Hotel & Residences Reviews
- Home
-
Surfers Paradise
- Hotels
- Restaurants
- Attractions
- Best of 2012
-
More
- Write a Review
-
Sign in with Facebook
- Sign in
- Register Now!
- FREE Mobile App
-
Home
- > South Pacific
- > Australia
- > Queensland
- > Gold Coast
- > Surfers Paradise
- > Surfers Paradise Hotels
- > Hilton Surfers Paradise Hotel & Residences
All 83 Surfers Paradise hotels »
Hilton Surfers Paradise Hotel & Residences
6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Professional photos
113 traveller photos
Brisbane
2 reviews
Was this review helpful?
Problem with this review?
Gold Coast
Senior Reviewer
Very disappointed with this 5 star Hotel. The person that designed the parking had no idea. The swipes to the building kept blocking us out. When we went back to reception the girl said there must be something wrong with your swipe. But after talking to other people they were all having difficulty with theirs as well. There was a...
More
Was this review helpful?
Problem with this review?
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
28 May 2012
Dear Veryhappy75,
Thank you for taking the time to provide feedback on your stay at Hilton Surfers Paradise.
Regarding your comments on the car park, I do appreciate your feedback as we always strive to improve the guest experience and I apologise on this instance it was not to your expectations.
We are currently working closely with local authorities to...
More
Sydney, Australia
1 review
I stayed at the Hilton Surfers Paradise last night. I am a Silver member. I was positioned on the fifth floor, right above Cavill Avenue. What a joy to hear the booming sounds of the niteclubs below me vibrating all the way through my pillow and into my ear. At 12.30am I finally gave in and called reception to ask...
More
Was this review helpful?
Problem with this review?
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
28 May 2012
Dear iServiceOZ,
Thank you for taking the time out to provide feedback on your recent stay at Hilton Surfers Paradise.
I am happy to hear the staff were accommodating with your room change and the concierge was immediately able to assist you. We are currently working with local authorities to reduce the outside noise as quickly and as best we...
More
Reviewer
Great views over the beach, ocean and inland. Good sized room and nice pool area. The restaurant was ok, very quiet the Sunday night.
The corporate club floor (lounge) made it very good value for money and perfect for meetings and social catch up in the evening.
We will be back
More
Was this review helpful?
Problem with this review?
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
23 May 2012
Dear AgentMelbourne,
Thank you for taking the time out to provide feedback on your recent stay at Hilton Surfers Paradise.
I am glad to hear you had an enjoyable stay and enjoyed the facilities the Hotel has to offer. We receive a number of comments on the convenience of the location and the relaxing views.
I appreciate the wonderful comments...
More
Sydney, Australia
1 review
3
people found this review helpful
Good
-location is right in the heart of surfers paradise, walking distance to pubs and clubs
-rooms are new
Bad
-all hotel rooms are too low on the tower so you hear club and street noise unitl 2am
-parking is an extra charge ($15 per day)
-wireless was so bad I used my 3G phone instead
-my room was way...
More
Was this review helpful?
Problem with this review?
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012
Dear PaulusUnplugged,
Thank you for taking the time to provide feedback on your recent stay at Hilton Surfers Paradise.
I appreciate your feedback. We do our upmost to cater to all guests and it is disappointing to note in this instance we did not live up to your expectations. We do aim to work closely with local authorities to maximise...
More
Melbourne, Australia
Senior Reviewer
1
person found this review helpful
Things I loved - proximity to the beach, breakfast and views from the Executive Lounge.
More
Was this review helpful?
Problem with this review?
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012
Dear TST_Girl
Thank you for taking the time to provide feedback on your recent stay at Hilton Surfers Paradise.
I am delighted to hear that you had a fantastic stay here and you appreciated many of our wonderful services and features.
We look forward to welcoming you back to Hilton Surfers Paradise.
Regards,
David Kelly
General Manager
More
Gold Coast
Senior Contributor
A SUPER, BRAND NEW property in Surfers Paradise. Don't let the cold jail like lobby put you off as the rooms are in a league of their own. The lovely Linda (German) checked me in and offered a paid upgrade for a suite at the cost of $150. I offered $100 and she took it! Revenue is revenue right? When...
More
Was this review helpful?
Problem with this review?
See 2 more reviews by japan_01 for Surfers Paradise
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
14 May 2012
Dear japan_01,
Thank you for taking the time to provide feedback on your recent stay at Hilton Surfers Paradise.
It was great to hear that we could accommodate your upgrade.
I appreciate the wonderful comments about our executive lounge Manager and I will be sure to pass these on. We often receive compliments on our fantastic executive lounge team members....
More
Brisbane, Australia
1 review
1
person found this review helpful
Living in Brisbane, my boyfriend and I often travel to the Gold Coast for a relaxing weekend away. Although pleased with both Q1 and Circle on Cavill apartments, we decided to stay at the Hilton Hotel for 2 nights over the may holiday (FYI - the hotel is the taller building).
We booked an Executive King Hotel Suit, although managed...
More
Was this review helpful?
Problem with this review?
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012
Dear PetalPowerxo,
Thank you for taking the time to leave feedback on your recent stay with us at Hilton Surfers Paradise.
I am glad to hear your upgrade experience was positive and you had the opportunity to relax in the Executive Lounge.
It is great you could experience the thrills of Surfers Paradise while leaving your bags at concierge. I...
More
Brisbane Australia
Contributor
We usually stay at one of the 4.5 or 5 star Broadbeach high rises once a month, but stayed here (in a hotel room, not a suite) for the first time on weekend 21 April 2012. The rooms were premium quality, softest bed I have ever slept in and most relaxing shower. The VIP lounge is quite frankly - exceptional....
More
Was this review helpful?
Problem with this review?
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012
Dear BrisVegasFamily,
Thank you for taking the time to leave feedback on your recent stay with us at Hilton Surfers Paradise.
I appreciate all the wonderful comments about our hotel facilities and our friendly staff. I will be sure to pass these comments on to the team.
I am glad to hear the location was a plus for you and...
More
Brisbane, Australia
Senior Reviewer
Just came back from two nights at the Surfers Paradise Hilton. Stayed with a business colleague in a two bedroom apartment on the 20th floor of the Orchid Tower.
* Reception staff very friendly and helpful
* Lobby area is very stark .. .lots of concrete and dull colours ... didn't really appeal to me ... a little too industrial!...
More
Was this review helpful?
Problem with this review?
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012
Dear Mikey1966,
Thank you for taking the time to provide feedback on your recent stay at Hilton Surfers Paradise.
I am glad to hear your business stay was a positive experience.
We often receive compliments on our beds and how they contribute to a relaxing nights sleep.
We receive many comments on the hotel lobby and the aesthetics of the...
More
1-10 of 261 reviews
«
1
2
...
27
»
Surfers Paradise Hotels with similar traveller ratings
![Hilton Surfers Paradise Hotel & Residences]()
Hilton Surfers Paradise Hotel & Residenc…
Ranked #6
Show prices
Travellers who viewed Hilton Surfers Paradise Hotel & Residences also viewed
-
Been to Hilton Surfers Paradise Hotel & Residences? Share your experiences!
-
Additional Information about Hilton Surfers Paradise Hotel & Residences
6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Price range (per night):*
S$222 - 542
Owners: What's your side of the story?
If you own or manage Hilton Surfers Paradise Hotel & Residences, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing
Travellers also viewed...
-
191 Reviews
Surfers Paradise, Gold Coast
-
166 Reviews
Surfers Paradise, Gold Coast
-
376 Reviews
Surfers Paradise, Gold Coast
-
Hotels (83) | Restaurants (128) | Attractions (48)
Browse nearby
-
-
Hilton Surfers Paradise Hotel & Residences: Book in advance: 20% off!
Hilton.com Book 21 days in advance for 20% off at the official Hilton.com site. -
Hilton Surfers Paradise Hotel & Residences: Save money, Book now !
Booking.com Excellent choice, Low rates -
Hilton Surfers Paradise Hotel & Residences: Book online.
Hotels.com See maps & reviews for over 140,000 Hotels worldwide! -
Hilton Surfers Paradise Hotel & Residences: Plenty of choices
agoda.com Save up to 75%, Don't miss! Live support, Instant confirmation.
-
Hilton Surfers Paradise Hotel & Residences: Book in advance: 20% off!
- Sponsored links
- View all deals
Call now to book: 1-800-45-HOTEL from hotels.com
Explore Surfers Paradise
Free Surfers Paradise Guide
Get your quick guide to the top hotels, restaurants and things to do.
![Download your guide now!]()
Hilton Surfers Paradise Hotel & Residences Pictures (113 traveller photos)
Hotels around Surfers Paradise
Explore the world
Hotels
Sightseeing
Restaurants
- Visit TripAdvisor's international sites:
-
-
About Us |
Write a review |
Careers
| Owners | Help Centre
| Business Listings | DMO/CVB
© 2012 TripAdvisor LLC All rights reserved. TripAdvisor Terms of Use and Privacy Policy.
Some photos provided by VFM Leonardo.
* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)
We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.