We stayed for a week during our holidays in January and found it very close to Cavell Avenue and the main shopping strips, just a short bus ride to Pacific Fair and Draculas. The staff were very helpful, the rooms were quite spacious and the pool area was nice. We did find a few things left behind from other guests...
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Thanks very much for your review.
Paradise Island resort has recently had a complete change of management and a completely new team of staff have come on board.
The new team will be placing great emphasis on ensuring the cleanliness of both the resort and the rooms so should you ever come and stay with us again, I'm sure you'll...
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We stayed for 7 nights on a one bedroom apartment and found positive and negative points about this resort. The living area was quite small, more like a studio size than a 1 bedroom. The bedroom was a good size with a large double bed that was comfortable.
Check in was fine and we found the staff helpful and pleasant...
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Thanks very much for your review.
Paradise Island resort has recently had a complete change of management and a completely new team of staff have come on board.
I agree with your compliments on the pool- I have heard that it has even won awards in the past- it certainly is a fantastic pool and being heater, it will be...
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as with 220tasha, my sister who arrived from Darwin @ 6.00am was able to book into our rooms on arrival. Our interconnecting rooms were just fine. Although the kitchen isn't as stocked as mine there was ample, besides we ate in the restaurant a number of mornings and evenings. The food was great, value for money, friendly, attentive staff. It...
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Thanks very much for your review of your stay last year.
Paradise Island Resort has recently had a complete change of management and a completely new team of staff have come on board.
The restaurant is still going strong with absolutely fantastic meals at incredibly cheap prices! It really is a little gem.
The pool is still fantastic too- I...
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We arrived early in the morning and thought we may have to come back later at check in time, but our room was ready and we were able to go straight up to our fourth floor room. (handy with a toddler after a very early morning and flight from Melbourne)
First impressions were great and thankfully stayed that way. I...
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Thanks very much for your review of your stay last year.
Paradise Island Resort has recently had a complete change of management and a completely new team of staff have come on board.
I agree with your comments and our new team will be working even harder to ensure that EVERY guest that stays with us are incredibly happy at...
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While this place used to be a nightmare under former management, after it went into receivership and was taken over the new owners are much more pleasant to deal with and actually make an attempt to maintain the place to a reasonably standard. It is getting a bit dated though and one of the lifts kept breaking down meaning we...
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Thanks very much for your review of your stay early last year.
Paradise Island Resort has just recently had a complete change of management and a completely new team of staff have come on board.
We have found that there really isn't much street noise (even at night) and certainly our location being 'tucked away' on the island keeps away...
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Very friendly and helpful staff, roomy accommodation ( and clean), great pizzas - very family friendly. Would definitely stay again.
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Thanks very much for your review of your stay early last year.
Paradise Island Resort has recently had a complete change of management and a completely new team of staff have come on board.
We are going to have a great focus on becomming even more 'family friendly'. The restaurant is still doing the fantastic pizzas- they are totally delicious!...
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I have been to many places, internationally and in Australia and have stayed at a range of star rating places and would have to say that Paradise Island resort is unfortunately the worse I have come across.
We travelled up to Surfers with two young children (6 and 9) and stayed at this resort. We were looking for a self...
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Thanks very much for your review of your stay all that time ago.
There were many problems with the complex way back then which have since been rectified. We plan to continue to improve Paradise Island Resort even further into the future under our management so we know that you wouldn't have these issues should you stay with us again....
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Our family had a wonderful stay. The room was clean and spacious. All the staff were friendly and helpful especially the waitress in the restaurant. The breakfast menu was varied and the meals were huge. the only downsides were that the resort needs a bit of tlc and there was no air con in the lifts. Overall we had a...
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Thanks for the review you posted at the beginning of last year.
Since your stay the resort has has a huge amount of 'TLC' as you put it and is now looking fantastic!
Our whole new team is also super friendly and willing to go out of their way to do anything necessary to ensure every guest who stays with...
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I received a phone call from the resort manager two weeks before we left home and were told the resort having some troubles but was trading "business as usual" however when we got there, there were a number of things not as they were when we booked which we weren’t told about.
The children could no longer eat free on...
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Thank you for your review of your stay 2 years ago.
Paradise Island Resort has just been taken over by new management and I can assure you that you wouldn't have any of these problems if you stayed with us now.
My sympathy goes out to you and I hope your trip was totally ruined by your bad experiences.
Kind...
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We had a week at the Resort and it was a thoroughly enjoyable experience. The rooms are spacious and clean with good kitchen & laundry facilities. The restaurant only opens for breakfast and evening meals but the food was really good and the service very friendly. All of the staff were helpful, the Resort is managed by 2 sisters and...
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Thanks for the review of your stay 2 years ago.
We are glad that you enjoyed your stay and hope that you'll be back again in the future to stay with us again.
Kind Regards,
Mark
General Manager
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