Stayed for 2 nights in a 1 bedroom apartment on the 4th floor. Had a nice corner apartment with ocean view. apartment was beautiful, clean, well presented & very functional. The twin beds were a little too close for comfort as they were made separate but pushed together! was easily fixed though by moving bedsides and separating beds. Would definitely...
More
Dear Ryben01
Many thanks for your recent posting on trip advisor.
I was pleased to read your review of the recent stay in our resort. It was great to be able to accommodate you so comfortably in your unit. You make a very valid point with regards to the beds and I will be sharing that with the housekeeping team...
More
My wife and I stayed in this hotel for a long weekend and found it great! We were only expecting a smaller room for couples but it was a two bedroom apartment with two bathrooms. The room was not on the ocean side, so we did have constant traffic noise but it wasn't disturbing at all because we closed all...
More
Dear NIcko6425
Many thanks for your recent posting on trip advisor.
I was pleased to read your review of the recent stay in our resort. It was great to see we were able to accomodate your early arrival so you could enjoy more of our facilities and service. Whilst an ocean view is often requested, unfortunately we are not always...
More
The apartment was very spacious with all the mod cons. Unfortunately, we were given one of the apartments on the non ocean side. We were directly above the Gold Coast Highway and the traffic noise was really loud and 24 hours a day. If this wasn't bad enough, there were roadworks on the highway that started between 6am and 7am...
More
Dear FamilyViewsTauranga,
Many thanks for your recent posting on Trip Advisor.
It was disappointing to read your review of our resort, whilst the Roadworks taking place on the Highway preparing for the Light Rail are out of our control, and unfortunately at times equipment or facilities around the resort do break down and require repairs, the other areas you have...
More
Our stay was from 1/4/12 to 4/4/12. We arrived several hours before the 2.00pm check in and approached the reception hoping for somewhere to store our bags, however we were told that our room was ready and were given the key to our apartment.
We were on level 1 in a two bedroom apartment and it was huge. The two...
More
Dear Whereismeg
Many thanks for your recent posting on trip advisor.
I was pleased to read your detailed review of our resort, our facilities and the sevice you received. It was also great to read you will coming back - return guests are a great indication for the team that we are offering great service which is an area we...
More
My husband and i just completed our 5 th stay at mantra wings and this trip our adult children and their partners joined us, we all had separate apartments and not one complaint could any of us find. As usual the rooms were clean and the staff very good especially MEL she could not do enough for us and always...
More
Dear LYN K
Many thanks for your recent posting on trip advisor.
I was pleased to read your review of our resort, it is even more pleasing to read these reviews from returning guests. I have passed your feedback of Mel on to her who was very pleased to hear your comments.
I appreciate the feedback you have provided on...
More
Our apartment was large with 2 bedrooms, 2 bathrooms, dining area and a large deck with a large outdoor table and chairs. Modern decor with a good view of pool and a peek to the sea.The pool/spa area is fantastic with clean BBQ areas. Tennis court and gym were great. The location is great within walking distance of main shops.
More
Dear flyinghi_auckland,
Many thanks for your recent posting on trip advisor.
I was pleased to read your review of our resort as I believe your review sums our resort up perfectly. It certainly sounds like you managed to experience many of our facilities which is great to hear.
Once again thank you for your feedback and I look forward to...
More
I recently stayed at Mantra Wings on the Gold Coast & had a fabulous time. The facilities are great, especially the pool. The BBQ's were kept really clean and we used them several times. The room was very clean and had everything that we needed with plenty of space. The resort is well located between Surfers and Broadbeach. The reception...
More
Dear Cath L
Many thanks for your recent posting on trip advisor.
I was pleased to read your review of our resort, we are fortunate to have some great facilities and I am glad to see you made good use of them, we are in a great location as you are close enough to the centre of Surfers Paradise to...
More
Had a great time in a great hotel. However it wasn't as clean as I would of wanted. And the shower nozel was broken. What really annoyed me was how rude and obnoxious a particular receptionist was (Kate). However the other two receptionist were great.
More
Dear SummerLovinOX,
Many thanks for your recent posting on trip advisor.
I was disappointed to hear of the way you were treated by one of my team members, I would welcome a call to discuss this issue further. As in any service industry we constantly focus on our staff in order to deliver great service.
I have shared your housekeeping...
More
Had a great week here. The two bedroom apartment was enormous. I liked the position, bit of a walk into Surfer's but all on the flat.
Cleanliness in the bathroom not immaculate, I think the lack of daily service does add up, but it sure keeps the price very reasonable and the rest of the unit was fine.
The staff...
More
Dear Juke50
Many thanks for your recent posting on trip advisor.
I was pleased to read your review of our resort, our location is certainly a bonus as you are close enough to the centre of Surfers Paradise to enjoy as much or as little of the city as you like.
I appreciate the feedback you have provided on the...
More
Cannot stress enough just how awful this hotel is. We probably could've overlooked the damp and smelly carpet, stained toilet, and pubic hair in the wardrobe if the staff were even remotely helpful or friendly. I had to call reception not once but twice, just to get enough bedding and towels for the number of guests in the room. And...
More
Dear Bonnie_12,
Many thanks for your recent posting on Trip Advisor.
It was disappointing to read your review of our resort as the two areas most of concern - housekeeping and guest service - are areas we can pride ourselves on, and recent rewiews would support that. Nonetheless it would seem on this occassion we dropped the ball and for...
More
If you own or manage Mantra Wings, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
191 Reviews
166 Reviews
331 Reviews
