Our group was met at the front entrance to the Resort at about 9:45pm with, I assume the Manager, yelling at us, 'What do you think you are doing, there is no party policy, now get back on the bus and get". This is the first thing he said to us! How rude!! We had x3, 3 B'rm apts booked,... More

We recently stayed at the resort with our kids and parents and we loved it. Staff was very friendly and responded to our requests very quickly. The view was amazing so is the location, close to the shops and parks yet far from the. Noise of Surfers paradise. The pools were great, my kids especially loved the lagoon pool where... More

Had a wonderful experience in this resort. A great place to relax and unwind but not too far away from the action (if you have your own car) and a 10min walk from the beach. Rooms were top notch, staff were friendly and the views of the Gold Coast (especially at sunset) were superb. Will stay there again. More

We stayed at magic mountain in late November, and would never go back!! When we entered the room, there was a strong odor, a fishy smell coming from the sink disposal unit which was repulsive, we had to air out the entire room. There was a hole in the wall which hadn't been fixed from a previous resident. The light... More

We spent two weeks at the magic mountain resort from October 21st to the 5th of November and can honestly say we had the most fantastic time. Two families went and stayed in two separate apartments and were blown away. We had the three bedroom apartments which offered unreal views of both surfers and of the ocean. We found the... More

We received great service from Zoe on reception, we were pleased with our rooms, they were clean and well presented. Our girls loved the swimming pools, next time we will ask for rooms closest to the top pool as we spent most time there and it was a bit of a walk from our apartment (although not entirely bad when... More

This was our first time staying at Magic Mountain resort and i can definitely say that it will be our last.We had seen photos of the resort and its facilities on the net and they were just amazing. We were so excited.....until we got there. When we first opened the doors we were greeted by the lovely decor and a... More

This was our third time staying at Magic Mountain and will be our last. Upon arrival we found live cocroaches in the cupboard in the kitchen and some dead ones behind the curtains in the loungs and during our stay we delt to many more in both bathrooms., The oven had not been cleaned for quite some time, the microwave... More

after reading some of the reviews I would have to say I was quite nervous as I had booked and paid for 2 weeks, however, I was very pleasantly surprised. Our flight had come in early and the lovely girls on reception arranged for our room to be cleaned so that we could have a much earlier check in. It... More