Booked a mystery deal on wotif.com for a 5 star hotel, turned out to be the crowne plaza. I stayed here 3 years ago and it looks the exact same, I doubt any maintenance or upgrades have been done in that time. Room was clean and tidy but not what you would expect for 5 star accommodation. Given the amount... More

Got upgraded to an ocean view apartment with kitchenette which was a lovely surprise. The ocean views were spectacular. It was very relaxing just to sit and listen to the ocean. Room was big, could probably do with some updating, but is very comfortable as is. Hotel is located in between Surfers Paradise and Broadbeach which we thought was perfect... More

Nice room. The room was well set out and generally clean and tidy. Parts of the room were getting a little dated but generally were very nice, hotel facilities were good. Very pleasant stay, I would recommend the upgrade to the ocean view room, it was worth the extra 20 dollars.

Enjoyed the room, the breakfast and the location of this hotel. service was pleasant and facilities well kept Didnt use the gym or the pool as i was ther for business, but did have lunch in the revolving restaurant, and that was fantastic, tastey seafood and buffet.

In my wotif reservation I requested a non-adjoining room, and non-smoking essential. The room I've ended up with is non-smoking in the Gold Tower, with a sea view, but it is adjoining, and the neighbours have flouted their non-smoking policy every night, meaning smoke drifts through the adjoining door and/or the closed balcony windows. When you don't smoke yourself, there's... More

My husband and I were excited to have a night away together but unfortunately it was not the romantic night away we had hoped for. The room was old, freezing cold, mould in the bathroom and 3 cockroaches! We asked whether we could turn the heating on and were told because we were in an older room it wasn't working.... More

Our overnight stay, started on a cold note. We walked into our room to have the air con on full and it was freezing. My wife ran the bath and jumped in. Only to call out if I could find the towels. 30 minutes later and 2 calls to housekeeping, the bath towels were delivered. Not happy. The room was... More

small room with no view , ageing , poor tv reception . had roaches in the room. ants on the balcony .. room was serviced on our 3rd and last day had to ask for extra towels , room was booked for 4 and had 3 towels 2 drinking cups , a little thought by staff would have saved us... More

My partner and I had gone to the Gold Coast to do some shopping for the day , during the day I received an email from Wotif stating they had cheep mystery hotels available for the night so we decided to stay. I was pretty happy when I found out it was this hotel as I had stayed there before.... More