unfortunately, every time we have stayed at this hotel there has always been a problem. About two years ago we had to cut out trip short because the air-conditioning failed in the hotel and we could not stay in the room because of the heat and humidity. We checked out after one night when we were supposed to stay three.... More

My husband and I stayed here on the advance purchase rate with breakfast. The room was very clean and well presented, very comfortable bed, 17th floor balcony with fantastic view, complimentary robe and slippers. Reception staff were friendly, after hours room service was surprisingly tasty, breakfast was great. Lobby and exterior are great condition. The only issue was the room... More

My adult son and I spent 3 nights at the Holiday Inn Townsville. We found the room good, view amazing (room 1202), staff courteous and helpful, breakfast good although the same choice every morning. Overall we would recommend the hotel although there isn't much to do in the centre of the city after businesses close late afternoon. The place is... More

Let me start by saying that Townsville is not over run by quality accommodation. I stayed here recently for business and was pleasantly surprised. The building is old but the rooms have been re done (I was on the 18th floor) and are well appointed. Great size, good air con, comfy bed and a nice balcony. I had a room... More

My Boyfriend and I just stayed at holiday inn for a music concert and we were very impresses with the service and the rooms. We werent in the room very much as the Hotel is so close to the clubs and the strand. Holiday inn hasncertainly scored another 2 regular customers from our experience. P.S - the pillows are amazing... More

Great value for money, good location, room recently refurnished, balcony very basic but fantastic view. Stayed for four nights enjoyed short walk to Palmer st resteraunts. Breakfast also great value for money. Would stay again.

In Townsville for a friends wedding and thought we'd live it up. On reading reviews we learnt only some of the Holiday Inn rooms had been redone so when we booked we check this was the case & they confirmed the Executive Suites had been redone & we were getting the best room in the place. On arrival we went... More

This hotel wouldn't be chosen on its looks from the street but get past that and you will be very pleasantly surprised. My room was modern and stylish and very clean and the staff are friendly and helpful. I had both room service and the breakfast buffet and really enjoyed both. The location is central and there is a Woolworths... More

Don't get a shock when you see the outside - it doesn't look that great and it's round. Once entering reception you start feeling relieved the staff were brillant - so helpful. The location is fantastic with the market out your front door on Sundays - hotels over the bridge out the back - everything pretty much in walking range.... More