First of all the room smelt terrible, a mix of old food and smoke is ingrained to everything. The room is a good size but everything is very outdated and run down. I went to a resturant up the road becasue when i was seated in their resturant in the lobby i waited for 30 minutes and still had no... More

This place is really dated, the whole place seemed pretty run down and my room smelt like it had 20 years worth of smokers in it - light through the windows and noisy, bathroom and shower poor, not many highlights really, there is a lot better options on the same street.

Stayed her for two night as I knew it was in teh centre of Palmer St and expected that having the Rydges Name would be quite nice. Well I was wrong, I was put in one of the unrefurbished rooms and it definetley nees it. It is very tired and is very old fashioned in terms on its furniture and... More

We stayed for one night, and spent very little time at the hotel. Staff were firendly, rooms were clean and comfortable, the bathroom could do with a re vamp though. We all enjoyed the breakfast and they start early on Sundays which was good for us as we had an early sporting commitment

I just had a one night stay for business. Staff were friendly and helpful, including the restaurant staff. Rooms are very tired, but have all the essentials required. Good to see a refurbishment underway, and then it might morph into a very nice hotel. And yes .. the beds & pillows are very comfy

I enjoyed my stay at Rydges, Townsville. The buffet breakfast was absolutely 'superb', and the beds were very comfy! Breakfast though, would have to be the highlight for me. The food I could not find fault with, whatsoever. The one thing I did find unique about breakfast was the 'honey'! They had a slab of REAL honeycomb, which slowly dripped... More

Don't waste your time staying here. We have just returned from a fantastic Australian holiday and stayed in Townsville for a one night stopover. We booked the apartments for our family of 4. Firstly our room overlooked 3 neighbouring properties that were grotty and over grown. At least we didn't need to sit on the balcony for the view. The... More

I like staying at the Rydges chain and I have become used to a range of hotels from great to....well maybe not. The southbank hotel is in a good location but needs a refurb. Its only redeeming feature was that I had the best nights sleep ever. The bed was amazingly comfortable. On that alone I will probably go back... More

We were quoted a rate and then charged a different rate ("because the hotel was full") We did not get our quote in writing because the "staff was new and did not know the process" Our word was not accepted even though we could have got a lower rate online Ensure that you get what you are quoted. The rooms... More